Introduction. 1. Incidents. 1. Repetition of Infractions. 26. 2. Insubordination. 28. 3. Suspension of Work. 29. 4. Serisena's First Fault. 30. 5. A Protest for Transfers.
Sri Lankan Critical Incidents in Industrial Relations
Henarath H D N P Opatha
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Sri Lankan Critical Incidents in Industrial Relations
(The first creative book on Sri Lankan Critical Incidents in Industrial Relations written in any language in Sri Lanka)
Specially designed for undergraduate students, graduate students as well as Lecturers of Human Resource Management and Industrial Relations in Sri Lanka.
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Sri Lankan Critical Incidents in Industrial Relations
All rights reserved. This book or any part thereof may not be reproduced, stored in a retrieval system, or in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the author.
Published by the Author Printed in Sri Lanka
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Sri Lankan Critical Incidents in Industrial Relations
Dr. Henarath H. D. N. P. Opatha BSc (B.Ad) Special (Hons) (Sri J’pura); MSc (B.Ad) HRM (Sri J’pura); MBA (Birmingham); Dip PM & IR (Cambridge Col); PhD HRM (Utara-UUM)
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This book is dedicated to all the students of Human Resource Management and Industrial Relations.
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PREFACE Industrial Relations (IR) is one of the most important generic areas of Human Resource Management that is one of the most important functional areas of Organizational Management or Business Administration. To some scholars, IR is a separate subject relating to Business Management. This critical subject or area is being taught at Sri Lankan Universities for Bachelors Degree Programmes such as BSc Business Administration (Special), BSc Human Resource Management, BSc Business Administration (HRM Specialisation), BBA HRM and B.Com and Masters Degree Programmes such as MBA and MA Labour Studies under the course title such as Industrial Relations or Labour Relations or Employee Relations. The value of Critical Incidents as a critical method in instructing IR has become increasingly recognized. Unfortunately, in Sri Lanka there is no single source or book containing Sri Lankan Critical Incidents in IR that Sri Lankan University Lecturers can use for their instruction purposes. Consequently many lecturers do not use critical incidents as an instructional method while some use critical incidents written by foreign scholars specially in UK and USA. It was observed that most of these foreign incidents are not welcome by many students due to lack of foreign exposure, different cultures and values, use of slang and lack of interest. This state has unfavourably affected the quality of teaching and effectiveness of learning IR. Therefore, my purpose of compiling this type of book is to develop a source containing Sri Lankan critical incidents so that Sri Lankan university lecturers and instructors of institutes, technical colleges and professional institutes can use in order to enhance the quality of their teaching and effectiveness of students’ learning to a significant extent. May this book contribute to enhance quality of teaching and effectiveness of learning in IR! This is my heart- felt wish. Almost all the incidents in the book are totally or partially based on real world situations some of which I have encountered in my research activities and consulting activities and some of which relate to managers who have been participants in the degree courses or training programmes that I have conducted. True names of
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individuals and organizations have been disguised suitably to avoid the possibility of connection with actual individuals and organizations. I am indeed grateful to those who helped me to get actual information for the development of the critical incidents. Dr. Henarath Hettiarachchige Desapriya Nandana Pushapakumara Opatha 129/5
