Wall mounted vending machine

Wall mounted vending machine

Model: VM-BE Glass-front-spiral-cooled

INSTRUCTIONS FOR INSTALLATION AND USE Vending Marketing d.o.o.

Table of contents 1 General information ___________________________ 4 1.1 Product specification _____________________________________________________________________4 1.1.1 Hardware and software _________________________________________________________________________ 4 1.1.2 Payment systems options _______________________________________________________________________ 5 1.1.3 Vending machine configuration __________________________________________________________________ 5

2 Safety warnings ______________________________ 5 3 Technical specifications _______________________ 6 3.1

Payment systems _____________________________________________________________________6

3.2

Cooling system_______________________________________________________________________6

4 Label and identification ________________________ 7 5 Storage and unpacking ________________________ 8 5.1

Storage _____________________________________________________________________________8

5.2

Unpacking __________________________________________________________________________8

5.2.1

List of accessories supplied ___________________________________________________________________ 8

6 Controls _____________________________________ 8 7 Installation _________________________________ 10 7.1

Vending Machine Installation Checklist_________________________________________________10

7.2

Basic instructions for wall mounting (without stand support) _______________________________10

Un-packing _______________________________________________________________________________10 Preparation and mounting of machine on the wall_______________________________________________11 7.3

Electrical connection_________________________________________________________________11

7.4

Installing payment systems ___________________________________________________________13

7.5

Installing product delivery trays _______________________________________________________13

7.5.1

7.6

Delivery trays ____________________________________________________________________________ 13

Inserting product price labels _________________________________________________________14

8 Operation and refilling products________________ 14 8.1

Instructions for the customer__________________________________________________________14

8.2

Locking systems ____________________________________________________________________14

Instructions for installation and use. All rights reserved. Vending Marketing d.o.o.

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8.3

Refilling the products ________________________________________________________________15

8.4

Programming the machine ____________________________________________________________15

8.4.1 8.4.2

8.5

Basic Menu (to enter the program press the PROG button for 0,2 sec) ________________________________ 16 Advanced menu (to enter the program press the PROG button for 3 sec) ______________________________ 17

VMC Data File Management __________________________________________________________22

8.5.1 8.5.2 8.5.3 8.5.4 8.5.5 8.5.6

Storing files from PC to SD card ______________________________________________________________ Upgrading firmware on the VMC _____________________________________________________________ Importing configuration from SD card _________________________________________________________ Exporting configuration to SD card ___________________________________________________________ Exporting EVA/DTS file to SD card ___________________________________________________________ Setting the Network Configuration File (GSM/GPRS module setting)_________________________________

22 27 27 27 28 28

9 Trouble shooting ____________________________ 28 10 Terminological Vocabulary ____________________ 30 10.1

General____________________________________________________________________________30

10.2

From the Menu _____________________________________________________________________32

11 Standards and tests __________________________ 36 11.1

RoHS Compliance StatementFrom the Menues __________________________________________36

11.2

CE Conformity _____________________________________________________________________36

11.3

AVA Quality system _________________________________________________________________38

11.4

Waste of Electrical and Electronic Equipment (WEEE) ___________________________________38

12 Warranty ___________________________________ 39 13 Manufacturer information _____________________ 40 14 Quality Control – Audit form ___________________ 40


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1 General information • • • • •

VM-BE Glass-front-spiral-cooled is custom built wall mounting vending machine produced and designed by company Vending Marketing d.o.o.. All rights reserved! This manual provides all technical information necessary for the correct installation, maintenance and operation of the machine. Always consult this manual before carrying out any operation or procedure. Do not discard this manual. Keep it for future reference. This manual is of the utmost importance to operators; therefore it should always be kept with the equipment.

VM-BE Glass-front-spiral-cooled model of VM vending machines has high performance controller. The machine is designed by all known vending industry standards (EVA, AVA) and has a variety of possibilities. The quality of the product and production is controlled according to AVA standard procedures.

1.1 Product specification 1.1.1 Hardware and software • Vending machine dimensions H = 950, W = 680, D = 340 mm; Net weight 90 kg; • Cabinet and base (wall mount) made of 1,30 mm still, laser cut, banded, welded and dust brushed • T-handle locking system extra secure: 2 individual pairs of keys; extra for right-panel side and extra for left side - delivery compartment. Each machine has extra individual keys; • Delivery bin: single flap extra strong and secured, front positioning; • Dispensing module: 5 trays, each tray has 6 spirals, each spiral can hold 4 products set for Buyer’s range of products. 10 price levels. • Products are selected by selection of 2 number combination on the keyboard, • Display 2x16 characters – illuminated; • Mains powered 115 Vac, 60 Hz • VMC (vending machine controller); • Speaker and sound enable-disable timer; • 16 pin standard parallel bill validator protocol and 10 pin standard parallel coin validator protocol; • MDB 2.0 protocol upgraded for card – bill readers; • Audit manually and/or via SD memory card; firmware and setting upload/download via SD memory card; • wake up sensor, timer; • Wake up upon: coin insert, press any of the buttons on the keyboard, IR sensor - motion detector option; • GPRS terminal that provides the possibility of service of sending alarms and counters in form of text files to remote server, but does not include the cost of transmission of text messages from the GPRS terminal to the server. Text files are sent to server at first set up of machine and each reset. This function is available only with certain models of machine and if activated (check with main office or Manufacturer). • Cooling system: 115-127 Vac Embraco EMU 60HSC compressor and 115-127 Vac vent. Standard gas R135a. Modular system replaceable as one unit. Temperature control via VMC. Compartment temperature is measured in the middle of compartment. Cooling temperature can be set via VMC settings.


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1.1.2 Payment systems options • MDB coin changer, MDB card reader, MDB bill acceptor and parallel coin-bill acceptors. 1.1.3 Vending machine configuration •

Front drop spirals, 5 trays, each has 6 spirals. Total 30 spirals.

2 Safety warnings !

• • • • • • • •

• •

Always turn off the machine before carrying out any procedure inside the machine! Do not repair the batteries of the machine. Do not repair the power unit of the machine unless you are trained to do so. The components of the power unit must be supplied and repaired by the official distributor for the area or manufacturer’s service department. The damaged chord line has to be replaced by the producer or trained personal, to prevent electrical shock, possible injuries, or incorrect installation. All the electrical components must be supplied and repaired by the official distributor for the area or manufacturer. The damaged components and parts have to be replaced by the manufacturer or trained personal, to prevent possible injuries due to incorrect parts and installation. Routine operations and cleaning can be performed by trained personnel, according to the regulations in force. The machine must not be installed where cleaning is performed with use of the water flow. Machine can not be cleaned or washed with water flow. The payment and GSM/GPRS devices are incorporated into the manufacturing process of the machine at the factory. The payment devices can also be replaced or assembled onto the machine by the import distributor or the local distributor upon special request. Manufacturer declines any liability for damages to the equipment or to people resulting from a faulty installation of the payment devices. The installer shall be directly liable. The machine must be installed in a closed, dry, dust-free location, with the temperature ranging between 5°C and 40°C. A general maintenance check should be carried out once a year by skilled personnel who should test the equipment and its compliance with the current local codes.

Handling • During handling and transportation, the machine must be originally-properly packed and kept in an upright position, according to the instructions printed on the box. • Handle the machine carefully during loading and unloading operations. • To lift the machine minimum two skilled adults are required. • Do not lift the machine with forklift clamps if it is not originally packed. • Do not shake the equipment. !

Do not pour water or other fluids over the machine, and do not immerse the machine in water.


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3 Technical specifications The vending machine is designed to automatically dispense customer’s pre-packed products. Machine: Dimensions (HxWxD): H = 950, W = 680, D = 340 mm; Empty weight: Net weight 90 kg Voltage: 115 Vac/12Vdc/24Vdc Nominal current: 4A Cable length: min 1500 mm Capacities: 6 selections per tray; 5 trays per machine, total 30 selections. Capacity per selection: o 4 products in a spiral;

3.1 Payment systems VM Glass Front has been designed and manufactured to accept the assembly of the Parallel 16 pin 24Vdc or MDB/ICP payment systems. The machine can control one “wake up” peripheral – IR sensor. Payment systems are not factory installed. Installation has to be handled by trained and authorized personal.

3.2 Cooling system 115-127 Vac Embraco EMU 60HSC compressor and 115-127 Vac vent is used. Standard gas is R135a and standard filling is 60g. Modular system is replaceable as one unit. Temperature is controlled via VMC. Compartment temperature is measured in the middle of compartment. Cooling temperature can be set via VMC settings. The adjustment of the reading temperature can be set in the menu setting as Temperature off set. The product compartment is insulated with 20 – 30 mm Styrofoam which is fire proof and 100% removable for recycling. The doors and delivery flap are sealed using magnetic seal which ensures good insulation and minimizes the energy consumption. Cooling system has been designed and tested for temperatures between 8 and 15 degrees Celsius at outside temperature 5-30 degrees Celsius and relative humidity up to 85%. The cooling system automatically stops working when the any of the doors are opened to prevent icing and unnecessary energy consumption. The hanger also provides the fire wall between the cooling system and the mounting wall. To change the cooling unit the machine doesn’t have to be removed from the wall. • Disconnect - unplug the machine from the electricity. • Open the glass doors and remove the upper product tray. • Cut the plastic stripe which secures the evaporator.


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• • •

8 screws have to be unscrewed bellow the machine to release the plate which holds the cooling system. Slowly it has to be lowered down to the ground. Disconnect the harness which supplies the cooling unit from the machine. Be gentile, do not pull the cord. Be careful caring the cooling unit since the evaporator is very flexible and joints with the compressor can be damaged.

4 Label and identification The serial number of the equipment is found inside the machine on the rating plate and outside on the right side lower frame area. The rating plate must not be removed or damaged, since all information relevant to the machine is printed on it, thus allowing the manufacturer to obtain certain information. The voltage and power requirement for the machine can also be found on the rating plate.


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5 Storage and unpacking 5.1 Storage The machine is packed into a sturdy cardboard box with inside Styrofoam shock protective plates. Dimensions of the package are HxWxD 1050x750x420 mm. Three packed machines can be placed on one EURO palette. The boxed machines have to be stored in cool, dry, dust-free locations. ! Do not put anything on top of packages.

5.2 Unpacking Place the boxed machine on the installation site, cut the straps and remove the box. Make sure that the floor is flat, dry, and able to withstand the weight of the machine. Check the contents of the accessories bag usually found on the top of the machine.

5.2.1 List of accessories supplied • • • • • •

Operating manual Machine door keys Wall mounting metal frame (hanger) Wall mounting assembly (8 screws and wall plastic pads) LED RGB remote controller Spare parts (optional)

6 Controls •

•

Main door switch No.1 is located inside the machine on the power unit which is on the right side (panel side) lower part of the machine. It is used to turn on/off the machine. It breaks both power lines at the time to prevent possible damage to the electronic and injury of the service man while servicing the machine. The machine’s main electric supply is therefore automatically turned off when the doors are pulled out for service. Main door switch No.2 is located on the inner frame inside the machine on the right hand side upper part of the delivery compartment. It is used to turn on/off the cooling system. It breaks power lines at the time to prevent over water condensing while servicing the machine. The cooling system is automatically turned off when the doors are opened for service. Door switch No. 1


Door switch No.2

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•

“PROG” button (red) on the control board (upper right position), it is pressed for service purposes: Diagnostics, reading audit, programming and resetting.

•

Display 2x16 characters (illuminated).

•

Keypad (functions when machine is in programming mode). Only four buttons are used for programming:

•

2

+ (up)

4

escape

8

- (down)

6

OK (enter)

RGB controller (remote and installed) o Both controllers are used to control the light colours and intensity of the LED illumination in the product compartment. There are also some pre set programs for combinations of the different colours. o RF remote controller can be used even when the machine is closed.


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7 Installation 7.1 Vending Machine Installation Checklist When installed provision should be made for: • access for refilling; • Recommended position of the machine is: maximum height is 1830 mm, left and right empty space from the sides have to be minimum 100 mm to ensure proper activities and safe operation of the service personal and all end users; • Before drilling into the wall make sure that no electrical or other installations are placed in the wall where the holes will be drilled. The wall structure has to be checked: o for the concrete wall (recommended), use the 12mm drill for added plastic pads and screws; o for the plaster walls (not recommended by the producer) special tools must be used at your own responsibility and knowledge (manufacturer suggests the use of the extra machine support); o for the wooden walls (not recommended by the producer) the appropriate screws should be used at your own responsibility and knowledge (manufacturer suggests the use of the machine support).

7.2 Basic instructions for wall mounting (without stand support) The machine is always packed into a sturdy cardboard box with a reinforced platform. Dimensions of the package are w. 785mm, d. 380mm, h. 970mm. Shock absorbers are placed on all edges of machine, on the bottom and top of machine. Once machine is in the box, safety strips are placed round it to guaranty extra safety. Un-packing Place the machine on the installation site. Make sure that the floor is flat, dry, and able to withstand the weight of the machine.


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Cut the safety strips. Lift up the cardboard box and remove the side and top Styrofoam shock absorbers as well as the plastic bag over the machine. Preparation and mounting of machine on the wall Find the keys and mounting set in the delivery bin. On the back of the machine in attached the “wall support frame”. Remove it by pressing it slightly down. Once the frame is separated from machine you can use it to position the frame on the wall and mark the holes for drilling. Make sure that you level it so that it does not lean to side – this is very important because of whole positioning of machine later on! Two people are necessary for this operation. Drill through the back to ensure the correct position of the holes. Insert the plastic pads into the drilled holes in the concrete wall and mount the metal frame on the wall.

Once the frame is installed on the wall, hang the machine on it slowly – again, two people are necessary for this operation because of the weight of the machine. After placement the machine open the right side and secure - lock the machine with screws from the inside on the metal frame. Then check closing and locking of the machine. First connect the main cable to the machine and secure it with a plate. Than plug in the main cable to the electricity (115 Vac) and the machine will start working.

7.3 Electrical connection The machine has been manufactured for a single phase voltage as shown on the rating plate. Electrical chart:


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Before plugging in the machine, make sure that:


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• • • • • • • • •

The machine has to be placed (mounted) in the position that a plug can be reached. Make sure that the chord is long enough to ensure doors to be easily opened and closed. The rating plate specifications correspond to the electrical supply voltage (within a tolerance of approximately 5% from the rated value). The machine has a dedicated circuit that meets all the requirements necessary to support the maximum load. Machine has to be correctly grounded. The electric system must comply with the current safety regulations and electrical codes. Refer to an electrician if there is any doubt about the electrical system. Connect the ground chord between cabinet and the base. Never use extension cords or adapters. The drive motor harnesses are correctly connected to the control board. The machine is closed. The electric system must comply with the current safety regulations and electrical codes. Refer to an electrician if there is any doubt about the electrical system. Never use adapters.

7.4 Installing payment systems • • • • •

•

All payment systems or devices have to be installed on the front panel. Do not do extra cutting of the openings on the panel, contact the distributor or producer to order a get pre-cut front panel for the standard payment systems. Installation and connection of the payment system to the control board has to be made when the machine is unplugged or door opened and service switch NOT TO BE pulled (activated). POWER must be switched OFF. Serial payment systems (MDB/ICP) have to be set in a program of the machine and plugged into the appropriate standard connector. Parallel payment systems (standard 16 pin, 24V or 10 pin, 12V) have to be set and defined in a program of the machine. The correct values of the channels (8 channels) have to be added to insure the proper functioning of the parallel payment systems. Sometimes the special adapter is needed between the parallel payment device and the machine to comply with the non standard or other protocol of the payment system. The adapter has to be supplied by the producer of the payment system. If a non standard payment system is installed by the manufacturer, the voltage adapter is installed and used in 16 pin socked.

7.5 Installing product delivery trays 7.5.1 Delivery trays Delivery trays are installed the cooled delivery chamber. Each tray has 6 spirals which are separated by fixed barriers. The trays can be pulled out to refill the products by lifting them slightly. To remove the tray it has to be lifted slightly when it is in open position to unlock it and take it out. Each tray has the motor cable which connects each vend motor to the VMC (vending machine controller). Disconnect the motor cables gently. Spirals are mounted on the spiral wheels which positions are adjustable. Each spiral can be turned for single or multiple steps of 45 degrees to set the initial position which is needed for the product to be vended and dropped correctly. To turn the spiral it must be gently pulled out and turned.


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7.6 Inserting product price labels Always check the selection labels on the delivery motors and comply with the product selection price labels! • The tray must be pulled out to enter the product selection price card from the side. •

Slide the product label into the slot.

8 Operation and refilling products 8.1 Instructions for the customer • • • •

Insert the amount corresponding to the selection price (bills and coins). The machine is equipped with a coin changer. After purchase the change will be returned automatically or after the return button has been pressed. Make a selection by pressing the combination related to the chosen product. Open the delivery bin and take the product.

8.2 Locking systems •

The machine has two individual T locks: o Lock for the right side (payment and control area) locks on the 4 points to ensure extra safety against vandalism. Two individual keys are supplied for the lock. o Lock for the left side (product area) locks the glass front doors and is extra safe against vandalism. Two individual keys are supplied for the lock. The doors will pop out as soon as they are unlocked so no handle is used on the frame.


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8.3 Refilling the products • •

Always fill the products from the back of the column to the front. Make sure the products are placed on the floor between the spirals.

8.4 Programming the machine To enter the program mode: • The power Switch has to be ON and the machine in ready mode. • The “PROG” button on the board has to be pressed: o one short push to enter Basic menu; o once for 3 seconds to enter Advanced menu; o once short to return back to the normal function mode

Description of configuring buttons Button Name Function 4 Escape Back to parent menu 2 UP increase the value or up on menu 8 DOWN decrease the value or down on menu 6 ENTER OK, confirmation, enter the menu Note: When entered to menu, on LCD will be shown “ADVANCED MENU”. Press ENTER to enter Advanced menu and then UP/DOWN to select items.


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8.4.1 Basic Menu (to enter the program press the PROG button for 0,2 sec)


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8.4.2 Advanced menu (to enter the program press the PROG button for 3 sec)


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8.5 VMC Data File Management 8.5.1 Storing files from PC to SD card All files which must be stored on SD card, are send as .zip file. Step by step procedure: 1. Create on your PC new empty directory and unzip files to this directory. 2. Take out SD card from the machine and format it or take a new (empty) SD card and format it. 3. Copy all files from directory to SD card. Do not create any directories on SD. 4. Click back to c: 5. Than right click back on e(SD): and press eject. (That is safe mode). The mark should go back to c: 6. Take out the SD card fom the reader and put it in the machine's VMC. Comment on files on SD: • File with format SDXXX.hex is firmware. This firmware is used to program VMC in firmware upgrade process – see description later. There should be just one .hex file on SD. •

CONFIGX.TXT are configuration files. X can be from 0 to 9. This file is used, when configuration is uploaded to VMC. Configuration text file holds all the information about the machine setup. The machine can create the Config file and EXPORT on the SD card up to 10 files (CONFIG0.TXT è CONFIG9.TXT). Only one is in use; the one which have been IMPORTed recently. Example: The machine operator can setup the config file on one machine than EXPORT it to the SD card. This SD card can be used to clone the settings for the other machines in seconds (IMPORT). It saves time and prevents errors. Option: (not recommended due to possible errors) When the file is stored on the SD card the operator can also open the file in text editor on PC. The configuration parameters can be changed and saved under the next available valid file name. This file has to be IMPORTed into the machine to upload the new configuration. Important! Always leave factory setting on SD Card under the name CONFIG0.TXT. Use another file names for different setups. Configuration setting sample:

BASIC MENU/PRICES/VALUES/PRICE=1,30 //Set price groups BASIC MENU/PRICES/VALUES/PRICE=2,50 BASIC MENU/PRICES/VALUES/PRICE=3,60 BASIC MENU/PRICES/VALUES/PRICE=4,100 BASIC MENU/PRICES/VALUES/PRICE=5,150 BASIC MENU/PRICES/VALUES/PRICE=6,200 BASIC MENU/PRICES/VALUES/PRICE=7,500 BASIC MENU/PRICES/VALUES/PRICE=8,900 BASIC MENU/PRICES/VALUES/PRICE=9,1000 BASIC MENU/PRICES/VALUES/PRICE=10,1000 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=11,1 //Set price group for specific item/sector BASIC MENU/PRICES/PRICE SELECTION/SECTOR=12,2 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=13,3 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=14,4 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=15,5 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=16,6 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=17,7 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=18,8 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=21,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=22,2 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=23,3 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=24,4 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=25,5 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=26,6 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=27,7 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=28,1


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BASIC MENU/PRICES/PRICE SELECTION/SECTOR=31,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=32,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=33,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=34,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=35,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=36,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=37,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=38,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=41,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=42,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=43,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=44,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=45,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=46,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=47,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=48,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=51,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=52,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=53,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=54,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=55,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=56,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=57,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=58,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=61,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=62,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=63,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=64,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=65,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=66,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=67,1 BASIC MENU/PRICES/PRICE SELECTION/SECTOR=68,1 BASIC MENU/REMOTE INVENTORY/REMOTE=enabled //Remote control BASIC MENU/REMOTE INVENTORY/SENDING PERIOD=4 //Set sending period BASIC MENU/REMOTE INVENTORY/FTP PROFILE=1 // 0.. VM, 1..customer ADVANCED MENU/GENERAL OPTIONS/LANGUAGE=ENGLISH //LCD language ADVANCED MENU/GENERAL OPTIONS/LOCATION CODE=0 //VMC location code. Used in EVA-DTS ADVANCED MENU/GENERAL OPTIONS/MACHINE NUMBER=14 //VMC number. Not used in SW. ADVANCED MENU/SELECT BUTTONS/BUTTON MODE 1-8=disabled //Enable button mode where only 8 motors and coresponding buttons are used. ADVANCED MENU/SELECT BUTTONS/ASSIGN BUTTONS/BUTTON=1,41 //Assign sectors to buttons, when VMC is button mode ADVANCED MENU/SELECT BUTTONS/ASSIGN BUTTONS/BUTTON=2,31 ADVANCED MENU/SELECT BUTTONS/ASSIGN BUTTONS/BUTTON=3,21 ADVANCED MENU/SELECT BUTTONS/ASSIGN BUTTONS/BUTTON=4,11 ADVANCED MENU/SELECT BUTTONS/ASSIGN BUTTONS/BUTTON=5,12 ADVANCED MENU/SELECT BUTTONS/ASSIGN BUTTONS/BUTTON=6,22 ADVANCED MENU/SELECT BUTTONS/ASSIGN BUTTONS/BUTTON=7,32 ADVANCED MENU/SELECT BUTTONS/ASSIGN BUTTONS/BUTTON=8,42 ADVANCED MENU/PAYMENT SYSTEM/NO DECIMALS=2 //Number of decimal places. Two for euro and dolars. ADVANCED MENU/PAYMENT SYSTEM/MAX CREDIT=3500 //Maximum credit accepted. MDB cashless does not have this limit. ADVANCED MENU/PAYMENT SYSTEM/CREDIT TIMEOUT=60 //After this time VMC credit is erased. ADVANCED MENU/PAYMENT SYSTEM/ESCROW FUNCTION=0 //Enable escrow unit for parallel validators. ADVANCED MENU/PAYMENT SYSTEM/16PIN FUNC COIN=disabled //Enable: 16PIN=Coin Disable: 16PIN=Bill ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/PARALLEL 16PIN=enabled //Enable parallel 16PIN validator. 16 pin connector ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/ENABLE CHANNELS/CHANNEL=1,enabled //Enable specific channels on parallel 16PIN ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/ENABLE CHANNELS/CHANNEL=2,enabled ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/ENABLE CHANNELS/CHANNEL=3,enabled ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/ENABLE CHANNELS/CHANNEL=4,enabled ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/ENABLE CHANNELS/CHANNEL=5,enabled ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/ENABLE CHANNELS/CHANNEL=6,enabled ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/ENABLE CHANNELS/CHANNEL=7,enabled ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/ENABLE CHANNELS/CHANNEL=8,enabled ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/CHANNELS VALUE/VALUE CHANNEL=1,1 //Set value for specific channels on parallel 16PIN ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/CHANNELS VALUE/VALUE CHANNEL=2,10 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/CHANNELS VALUE/VALUE CHANNEL=3,50 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/CHANNELS VALUE/VALUE CHANNEL=4,5 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/CHANNELS VALUE/VALUE CHANNEL=5,50 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/CHANNELS VALUE/VALUE CHANNEL=6,1000 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/CHANNELS VALUE/VALUE CHANNEL=7,2000 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 16PIN/CHANNELS VALUE/VALUE CHANNEL=8,0 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 10PIN/PARALLEL 10PIN=enabled //Enable parallel 10PIN validator. 10 pin connector ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 10PIN/CHANNELS VALUE/VALUE CHANNEL=1,5 //Set value for specific channels on parallel 10PIN ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 10PIN/CHANNELS VALUE/VALUE CHANNEL=2,10 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 10PIN/CHANNELS VALUE/VALUE CHANNEL=3,20 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 10PIN/CHANNELS VALUE/VALUE CHANNEL=4,50 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 10PIN/CHANNELS VALUE/VALUE CHANNEL=5,100 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 10PIN/CHANNELS VALUE/VALUE CHANNEL=6,200 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 10PIN/CHANNELS VALUE/VALUE CHANNEL=7,500 ADVANCED MENU/PAYMENT SYSTEM/VALIDATOR 10PIN/CHANNELS VALUE/VALUE CHANNEL=8,1000 ADVANCED MENU/PAYMENT SYSTEM/MDB/MULTIVEND=enabled //If disabled, machine will return change after first selection ADVANCED MENU/PAYMENT SYSTEM/MDB/CHECK CHANGE=enabled //If enebled, machine will check, if enough change is in money changer, before accept bill-s ADVANCED MENU/PAYMENT SYSTEM/MDB/FORCED VEND BILL=disabled //If enebled, user must buy at least one item, before change can be returned. ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/COIN ENABLED=enabled //Enable/disable MDB coin changer ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=1,enabled //Enable/disable specific channels on MDB coin ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=2,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=3,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=4,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=5,enabled


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ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=6,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=7,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=8,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=9,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=10,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=11,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=12,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=13,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=14,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=15,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/COIN/ENABLE CHANNELS/CHANNEL=16,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/BILL ENABLE=enabled //Enable/disable MDB bill validator ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/FREE VEND CH=6 //Set Free Vend channel ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=1,enabled //Enable/disable specific channels on MFB bill ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=2,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=3,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=4,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=5,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=6,enabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=7,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=8,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=9,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=10,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=11,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=12,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=13,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=14,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=15,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/BILL/ENABLE CHANNELS/CHANNEL=16,disabled ADVANCED MENU/PAYMENT SYSTEM/MDB/CASHLESS/ENABLE CASHLESS=enabled //Enable/disable MDB cashless validator ADVANCED MENU/WAKE UP TIMER/TIMER FUNCTION=disabled //If enabled, VMC will not start on IR sensor during specifed time interval ADVANCED MENU/WAKE UP TIMER/WAKE UP START=400 //Start time of interval, when VMC does not start on IR sensor ADVANCED MENU/WAKE UP TIMER/WAKE UP STOP=2355 //Stop time of interval, when VMC does not start on IR sensor ADVANCED MENU/SOUND/SOUND TIMER/TIMER FUNCTION=enabled //If enabled, time out can be set, when VMC decrease sound level ADVANCED MENU/SOUND/SOUND TIMER/SILENT START=0 //Start time for low sound level ADVANCED MENU/SOUND/SOUND TIMER/SILENT STOP=0 //Stop time for low sound level ADVANCED MENU/SOUND/SOUND TIMER/VOLUME (0-10)=5 //Low sound level volume (1-10) ADVANCED MENU/SOUND/VOLUME (0-10)=6 //Sound volume 0-10. ADVANCED MENU/SOUND/EVENTS/WAKEUP/WAKEUP SOUND=1001 //Sound for wake up and IR sensor event ADVANCED MENU/SOUND/EVENTS/WAKEUP/WAKEUP BTW TIME=30 //Minimum time in s between two consequent IR sensor events ADVANCED MENU/SOUND/EVENTS/INS CREDIT SOUND=2001 //Sound played when user insert credit ADVANCED MENU/SOUND/EVENTS/MAX CREDIT REACH=3001 //Sound played when maximum VMC credit is reached ADVANCED MENU/SOUND/EVENTS/SELECTIONS/NONVALID=4001 //Sound played, when user select non valid/non present item. ADVANCED MENU/SOUND/EVENTS/SELECTIONS/REFUND=5001 //Sound played after user press escrow button and request change. ADVANCED MENU/SOUND/EVENTS/SELECTIONS/BUTTON VEND/DEFAULT SOUND=6009 //Default song, when user select valid item. ADVANCED MENU/SOUND/EVENTS/SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=1,5001 //Song specific for each sector, when user select valid item. ADVANCED MENU/SOUND/EVENTS/SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=2,5002 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=3,5003 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=4,5004 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=5,5005 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=6,5006 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=7,5001 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=8,5002 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/LOW CREDIT/DEFAULT SOUND=7009 //Default song played, if user has not enough credit for selected item. ADVANCED MENU/SOUND/EVENTS/SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=1,4001 //Song specific for each sector, if user has not enough credit for selected item. ADVANCED MENU/SOUND/EVENTS/SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=2,4002 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=3,4003 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=4,4004 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=5,4000 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=6,4000 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=7,4000 ADVANCED MENU/SOUND/EVENTS/SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=8,4000 ADVANCED MENU/SOUND/EVENTS/VEND SUCCESSFUL=8001 //Song played after successful vend of product ADVANCED MENU/SOUND/EVENTS/RANDOM PLAY/RAND PLAY ENABLE=enabled //Enable/disable random play of songs ADVANCED MENU/SOUND/EVENTS/RANDOM PLAY/MIN TIME BETWEEN=5 //Minimum time (minutes) between two consequent random songs ADVANCED MENU/SOUND/EVENTS/RANDOM PLAY/MAX TIME BETWEEN=7 //Maximum time (minutes) between two consequent random songs ADVANCED MENU/SOUND/EVENTS/RANDOM PLAY/SOUND=9001 //Random song ADVANCED MENU/LIGHT/LED MODE=0 //How LED-s are working (only in button mode) ADVANCED MENU/LOW POWER/LOW POWER=disabled //If enabled, VMC will power down after specified timeout ADVANCED MENU/LOW POWER/SHUTDOWN TIMEOUT=380 //Timeout in sec, after VMC will powered down ADVANCED MENU/LOW POWER/MIN BAT VOLTAGE=200 //Battery voltage will be checked after each power up. If less as this parameter value, machine will not start to protect battery. ADVANCED MENU/SECTORS/ENABLE SW SECTOR=disabled //Enable empty switches in sectors ADVANCED MENU/COOLING/COOLING ENABLE=enabled //Cooling enable/disable ADVANCED MENU/COOLING/COOLING TEMP=12 //Cooling temperature ADVANCED MENU/COOLING/TEMP. OFFSET=-3 //Temperature offset

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GSXXYY.wav are sound files. XX is number of group and YY in number of wav in group. Sound setting sample: //Number with ending 00 means that machine will select any sound within that group; for eg. 5000 will select any sound from 5001-5099, if not specified a certain sound, eg. 5005.


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//No sound on SD card can be named with ending 00; for eg. sound named GS5001.wav, GS5002.wav, GS5003.wav, … GS5099.wav is OK. Sound named GS5000.wav is NOT OK. Sound 5000 can only be se set in the configuration file. WAKEUP/WAKEUP SOUND=1001 //Sound for wake up and IR sensor event INS CREDIT SOUND=2001 //Sound played when user insert credit MAX CREDIT REACH=3001 //Sound played when maximum VMC credit is reached SELECTIONS/NONVALID=4001 //Sound played, when user select non valid/non present item. SELECTIONS/REFUND=5001 //Sound played after user press return button and request change. SELECTIONS/BUTTON VEND/DEFAULT SOUND=6009 //Default song, when user select valid item. SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=1,6001 //Song specific for each sector, when user select valid item. SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=2,6002 SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=3,6003 SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=4,6004 SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=5,6005 SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=6,6006 SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=7,6007 SELECTIONS/BUTTON VEND/BUTTON SOUND/BUTTON=8,6008 SELECTIONS/LOW CREDIT/DEFAULT SOUND=7009 //Default song played, if user has not enough credit for selected item. SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=1,7001 //Song specific for each sector, if user has not enough credit for selected item. SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=2,7002 SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=3,7003 SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=4,7004 SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=5,7005 SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=6,7006 SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=7,7007 SELECTIONS/LOW CREDIT/BUTTON SOUND/BUTTON=8,7008 VEND SUCCESSFUL=8001 //Song played after successful vend of product //Random play of sounds/songs when machine is working, waiting for event to occur (no customer near machine, no by-passer etc.): RANDOM PLAY/RAND PLAY ENABLE=disabled //Enable/disable random play of songs RANDOM PLAY/MIN TIME BETWEEN=10 //Minimum time (minutes) between two consequent random songs RANDOM PLAY/MAX TIME BETWEEN=60 //Maximum time (minutes) between two consequent random songs RANDOM PLAY/SOUND=9001 //Random song

File format specification: right click on file > properties > summary: 64kbps, 8 bit, (1) mono, 8kHz, PCM.

How to record a sound for VM vending machines: Manufacturer suggest software Cool Edit Pro 2.0, but also any other sound editor program can be used. In Cool Edit program you make the following operations: - mark, indicate interesting part of the sound that you like; - press “edit-trim” – with this you will cut off everything that is not marked, selected; - to set intensity to maximum follow “effect > amplitude > normalize > 100%”; - “edit-convert sample rate” and set:


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Sample rate 8000; Channels mono; Resolution 8bit; You save the outcome as wav file to SD card according to above mentioned settings. •

GSM module function: The machine automatically sends EVA-DTS files every xx hours acording to settings in configuration file. Each time the service person RESET SALES the machine creates new EVA/DTS file and send it via GSM/GPRS to VM ftp server. Data can be seen via VM Remote Management System (VRMS) on manufacturer’s VRMS web site. VRMS is web based software than converts the file into readable form. ! If GPRS function is used, the time and date on the machine has to be set on GMT (www.greenwichmeantime.com). VRMS application will automatically convert statistical data received to local time and date. ! VRMS is accessible only if activated. For more information, access username and password, contact CRM on [email protected].

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EVA_DTS.TXT Eva-dts stands for European Vending Association Data Transfer Standard. It is basically text file which holds the information about the machine ID, sales counters, cash counters and other important information…. EVA/DTS setting sample: DXS*EMS0000000*VA*0/6*1 ST*001*0001 ID1***23.3 V***14 ID4*2 ID5*110728*1306 CB1*2411000011*PCB_1.4 KYB:num*V 0.76 30.6.2011 VA1*310*9*310*9 VA3*0*0*0*0 CA3*300*290*-1*195*300*290*-1*195 CA4*247**247 DA2*0**0 DA4*0*0 PA1*11*30*****0 PA2*1*30*1 PA1*12*50*****0 PA2*1*50*1 PA1*13*60*****0 PA2*0*0*0 PA1*14*100*****0 PA2*0*0*0 PA1*15*150*****0 PA2*0*0*0 PA1*16*200*****0 PA2*0*0*0 PA1*17*500*****0 PA2*0*0*0 PA1*18*900*****0 PA2*0*0*0 PA1*21*30*****0 PA2*1*30*1 PA1*22*50*****0 PA2*1*50*1 PA1*23*60*****0 PA2*0*0*0 PA1*24*100*****0 PA2*0*0*0 PA1*25*150*****0 PA2*0*0*0 PA1*26*200*****0 PA2*0*0*0 PA1*27*500*****0 PA2*0*0*0 PA1*28*30*****0 PA2*0*0*0 PA1*31*30*****0 PA2*1*30*1


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PA1*32*30*****0 PA2*2*60*2 PA1*33*30*****0 PA2*0*0*0 PA1*34*30*****0 PA2*0*0*0 PA1*35*30*****0 PA2*0*0*0 PA1*36*30*****0 PA2*0*0*0 PA1*37*30*****0 PA2*0*0*0 PA1*38*30*****0 PA2*0*0*0 PA1*41*30*****0 PA2*1*30*1 PA1*42*30*****0 PA2*1*30*1 PA1*43*30*****0 PA2*0*0*0 PA1*44*30*****0 PA2*0*0*0 PA1*45*30*****0 PA2*0*0*0 PA1*46*30*****0 PA2*0*0*0 PA1*47*30*****0 PA2*0*0*0 PA1*48*30*****0 PA2*0*0*0 PA1*51*30*****0 PA2*0*0*0 PA1*52*30*****0 PA2*0*0*0 PA1*53*30*****0 PA2*0*0*0 PA1*54*30*****0

8.5.2 Upgrading firmware on the VMC In this procedure firmware is copied from SD card to processor on VMC board. Step by step procedure: 1. Turn off the machine with internal power switch 2. Insert SD card into SD card slot on VMC controller. 3. Hold service (prog) button (red button in top right corner of VMC) and turn machine on. All three green LED diodes must light. If LED-s are not ON, press on one of front keys to wake up machine. Hold service key, until the first of the tree LEDs turns off. Then release service key. FW programming will start. Short: Machine must be powered on with service key pressed. Service key must be released, when first LED is turned off. 4. FW programming takes couple of seconds. When it’s finished, Upper LED will start to blink and machine should work with new firmware. 5. If the FW version has been uploaded must be checked by entering advanced service menu and scrolling all the way down.

8.5.3 Importing configuration from SD card Enter advanced menu and then scroll down to configuration. Press ENTER and then select IMPORT. Select filename with UP/DOWN key. Original configuration on SD card has name CONFIG1.TXT, so select this. Press ENTER to import. Import will start (in takes 10-20 sec. to finish). If everything is OK, “DONE” will be shown on LCD on the end of the process.

8.5.4 Exporting configuration to SD card Enter advanced menu and then scroll down to configuration. Press ENTER and then select EXPORT. Select filename to which configuration will be saved. Do not select CONFIG1.TXT, otherwise original


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configuration will be overwritten. With this import is possible to store configuration to SD. Configuration can be then edited with usual text editor (the best is notepad from Windows). Later on this configuration can be imported to other machines.

8.5.5 Exporting EVA/DTS file to SD card The file is stored on SD card upon command in a Basic Menu “EVA EXPORT” and prior each time GSM/GPRS modem sends the file. The period in hours can be setup in the “Basic menu”, “Remote Inventory”, “Sending period”. If the number is 3, the machine will automatically create and send EVA/DTS file via GSM/GPRS to VM’s ftp server. Data can be seen via VM Remote Management System (VRMS) on manufacturer’s secure VRMS web site. VRMS is remote web based software than converts the file into readable form. If necessary the file can be copied from SD card manually onto any portable device which can read standard SD cards.

8.5.6 Setting the Network Configuration File (GSM/GPRS module setting) Data SIM card setting sample: GPRS.ini APN=mobile.o2.co.uk ….. APN internet name username=mobileweb ….. GPRS data transfer username password=password ….. GPRS data transfer password FileName=evadts.txt ….. The name of the file to be send EVA_DTS_File=EVA_DTS.TXT

9 Trouble shooting Potential problems and solutions 1. Machine’s door do not close. PROBLEM: Door switch is damaged/broken. Lock is damaged. The back wall supporting machine is curved and affects the back of machine to bend. SOLUTION: Check and if necessary replace door switch. Check/change lock. Check the back wall – if curved: uninstall the door of machine, loosen the back and support the unlevelled parts between the back and wall to level machine, tighten again the back and mount the door. Check closing of machine again. 2. Flap of delivery bin remains opened. PROBLEM: Delivery bin has a self-regulated mechanism to close the flap under its own weight. SOLUTION: Slightly press the flap and it will close. 3. Push-button is stuck in the door. PROBLEM: Push-button is stuck in the front door and error on display reports “KEY ERROR!”. Machine is working, but payment systems do not accept any money (to secure customer from loosing his money without purchase). SOLUTION: Slightly push the button from front. Open machine, tilt the front module, push the button to front from back side. Check error on display. 4. GSM/GPRS modem is not working.


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PROBLEM: GSM/GPRS is not sending reports to remote VRMS server because: GSM/GPRS is disabled in settings; no signal on location where machine is set up; antenna damaged or disconnected; power supply to modem is disconnected; there is no SIM card in the modem; settings of SIM card are wrong. SOLUTION: Check GSM signal on the location. Check antenna’s condition and connection to modem. Check power supply. Check presence of SIM card in modem. Check GSM/GPRS enable/disable function in settings. Check settings of SIM card. 5. GSM antenna is missing. PROBLEM: Problems with power unit. SOLUTION: Change the safety fuse. You need to uninstall the power unit and replace it with a new one. 6. When turning on the machine, the machine turns on for a brief moment, but then instantly shuts down. When attempting to turn on the machine again, it does not start anymore. PROBLEM: Problems with power unit. SOLUTION: Change the safety fuse. You need to uninstall the power unit and replace it with a new one. 7. When performing test of complete motor gear, some motors do not turn, even if tested separately. PROBLEM: Possible problem with motor itself or in cable set for module that includes faulty motor. SOLUTION: Change the motor, test motor again. Change the cable set, test motor again. 8. Text on display is partly visible or letters are missing. PROBLEM: Pixel on display is damaged. SOLUTION: Change complete LCD display. 9. Text on display says “KEY ERROR …” and machine does not respond. PROBLEM: Push-button switch is activated (pressed). SOLUTION: Tilt the Push-button holder away from surface. 10. Bill validator does not accept money and the light is off. PROBLEM: It is possible that the bill validator has a bad connection. SOLUTION: Check cable connections, check VM NV9 adapter contacts on the VMC. 11. Speaker does not work, does not release sounds. PROBLEM: Possible disconnection of cable or SD card. SOLUTION: Check SD card insertion. Check cable contacts. 12. Products are not delivered into delivery bin. PROBLEM: Lower part of module where the product slides of into delivery bin is perhaps not bent enough. SOLUTION: Bend the “sliding” part of module. Check if the product weight is on top of product selection. 13. Text on display is “I'm empty”/ “Selection empty” but products are in the machine/selection only machine does not recognize that. PROBLEM: End switch on the delivery module might be damaged. SOLUTION: Check all contacts on end switch. Change the end switch. 14. LED light does not pulsate. PROBLEM: Possible defect on LED light cable, or defect on display, or defect on VMC, or defect or flat cable connecting display and VMC.


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SOLUTION: Change LED light; change LED light cable; change display; change flat cable; change VMC. 15. SENSOR does not work. PROBLEM: Sensor does not recognize movement, due to possible disable of this function in machine settings or due to bad cable connection to the VMC. SOLUTION: Check cable connection to VMC. Enable sensor in machine’s settings. Change sensor. 16. Machine does not accept bank notes. PROBLEM: Machine is set to accept maximum credit (value of money) – set in settings. There is not enough change in coin changer to give change. Bill validator is disabled in the settings. Bill validator cable is disconnected from VMC. SOLUTION: Check cable connecting bill validator to VMC. Check change in coin changer. Check enable/disable function in settings. Check maximum credit in settings. Change bill validator. 17. Machine does not return change, even though there is enough coins in coin changer to give change. PROBLEM: Machine is set to “multi-vend” function, which means that it does not automatically return change after first purchase, but return button has to be pressed. SOLUTION: Press return button. Check “multi-vend” function in settings and if necessary disable it. ! UPDATES ON TROUBLE SHOOTING AVAILABLE ON www.vendingmarketing.si !

10 Terminological Vocabulary 10.1 General

Sector – is the selection motor coordinate according to the virtual matrix;

EVA/DTS – European Vending Association/Data Transfer Standard;

VMC – Vending Machine Controller/electronic board with machine’s firmware;

Firmware – software in the VMC;

VRMS – VM Remote Management System – a remote web based software application for online monitoring of machine(s) in the customer’s network; there are three modules: o Online Inventory Mangement (information about the inventory, sales, cash counters …); o Configuration Manager (to be able to configure one or group of machines; prices, sounds, timers, payment device parameters …); o Firmware Upgrade Manager (remotely upgrade and service); VRMS application converts the EVA/DTS file into readable form that is available to customer only if activated (for more information contact the Manufacturer);

GSM – Global System for Mobile Communications;

GPRS – General Packet Radio Service is a packet oriented Mobile Data Service available to users of Global System for Mobile Communications (GSM). It provides data rates from 56 up to 114 kbit/s. GPRS can be used for services such as Wireless Application Protocol (WAP) access, Short Message Service (SMS), Multimedia Messaging Service (MMS), and for Internet communication services such as email and World Wide Web access.


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GSM/GPRS modem module – embedded equipment can be enabled to communicate over GSM networks by integrating a GPRS module within the equipment. Onboard TCP/IP protocols aid communication over GPRS, remote server and the internet. I/O Automatic reporting - wake-up at preconfigured times, prompts from the network or when inputs change and let the GPRS module take action. The GPRS module streams files from attached equipment in vending machine or exchange data log files with a centralised server.

RS232 – serial communication port on the VMC power supply;

Power unit – device which converts 110/230 Vac to 24 Vdc;

SD card – memory card that holds all statistical information of machine (configuration files, inventory, counters etc.);

IR sensor – motion detector;

End switch – switch in delivery module which sends the information to the VMC if the sector (product selection) is empty;

Return button – to give back change in coins;

Motor shaft – turn of the shaft attached to the motor gearbox drives the product out of the module into delivery bin;

Motor gearbox – motor with reduction of RPM-s (revolutions per minute);

Display module – circuit board with LCD display, LED light connector, push-button or keyboard connector;

MDB/ICP: Multi-Drop Bus/Internal Communication Protocol; this is an Interface Standard that allows the various components of a vending machine to communicate to the Vending Machine Controller. It is a way for the Electronic Controller to learn what coins were accepted by the Coin Changer, what bills were accepted by the Bill Acceptor, and how much credit is available through the Card Reader. It is a way for the Controller to “tell” the Coin Changer how much change to pay out or to “tell” the card reader how much credit to return to the card. There are other devices the Controller can communicate to through this interface and, the option for even additional devices exist for the future;

Credit time out – after this time credit is erased; time must be set (in sec) in VMC;


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Product card – card/ticket that describes, pictures the product and shows price of the Product in various Product Selection;

10.2 From the Menu

Basic Menu – menu where you can set and control basic operating functions of vending machine, such as Sales, Prices, Battery, EVA Export, Remote Inventory.

Advanced Menu – menu where you can determine vending machine control settings, such as Language, Location code, Machine Number, Selections, Audit, Password, Payment systems, Multivend Enable/Disable, Time, Wake up timer, Sound, Volume, Light, Sectors, Protection, etc.

Sales – shows how much money there is in the machine, any overpay, number of total products sold, number of products per selection; function to reset sales and set counter to zero; o Total Cash – total amount of cash in machine from vends made from last reset of counters; o Total Overpay – total amount of cash overpaid since last reset of counters – this occurs when money is inserted in machine, product of lower price purchased and the customer did not push the return button for change. The credit is erased after the “credit time out”; o Credit time out – after this time the credit is erased; time must be set (in sec) in VMC; o No Vends Total – total number of products sold on the machine since last reset of counters; o Sector Vends – number of products sold per sector (product selection) since last reset of counters; o Reset Sales – reset of counters for “sales”;

Prices – where prices can be controlled, view, set according to sectors (product selection); o Values – the machine has 10 price levels. Each level can have different value; o Price selection – to assign values (price levels) to selections (sectors);

Battery – the minimum operational voltage can be set; the machine will automatically turn itself off in a few seconds after the last event has occurred. The running time of the batteries can be seen and reset; o Voltage – recommended by manufacturer and not changed unless approved by manufacturer; o Running time – data how long the batteries are already running; o Reset – to reset the batteries running time when batteries exchanged with charged pair;

EVA EXPORT – export of EVA/DTS files to txt file;

Remote inventory – to set how frequently data will be sent to remote server (1h min); o Remote Enabled/Disabled – to enable or disable this function;


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o Sending period, Send: X (hours): to set how often the data will be sent (for eg. each hour, every 8 hours etc); o GSM status 0 (1): if pressed OK, the technical information for communication edits; o FTP profile 1 (0): “1” means VRMS server, “0” means test VM R&D server;

General options: to set language displayed on the machine, location code and number of machine; o Language: to set or change language that is displayed on the display – this affects all menus; o Location code: operator can sort machines by location codes; o Machine number: each machine has its own serial number by which it can be tracked;

Select Buttons: to select and assign buttons to product selections in machine; o Button mode 1-8, enabled/disabled: “ok” enables selection button instead of 3x4 keyboard; o Assign buttons: to assign button to motors that turn the shuffle to vend the product; o Button (1-8), Motor (11-42): to assign each button separately to each motor;

Audit: to audit amount of cash in the machine, separately coins and bank notes; to audit sales data; o Read: to manually read the data from the machine; o Coin: total cash in coins and number of various coin denominations in tubes; o Bill: total cash in bills and number of various bill denominations; o Total Cash: amount of total cash, coins and bills, in the machine; o Total overpay: amount of overpaid cash in the machine (more or less that products sold by statistic counter of machine); o No of reset: number how many times counter was reset; o Vends: number of total vends and vends by sectors (selections) o Sector (11-42), V:xx, P: yy,yy: sector = product selection; V = total vends, P = price summary (total amount); o Reset Audit: this is possible only if correct password is inserted to protect loss of data; o Change password: first enter Old Password and then enter New Password and press “ok” if you definitely want to change it;

Payment system: to set, control and change settings for payments, what coins, bills are accepted, if escrow function is enabled or MDB etc; o No Decimals: to set number of decimals with payment;


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o Max Credit: maximum value allowed to be accepted by machine (eg. max value of bank note); o Credit Time Out: time that machine holds the credit inserted in machine if the return change button has not been pressed; o Escrow function (disabled/enabled): escrow gives the option of returning coins when inserted or not; it is used only when “escrow unit is installed” and has logical purpose only in combination of coin validator as payment system; o 16 Pin Func Coin: to enable channels for various coin denominations);

MDB/ICP: to enable/disable multi-vend function, coins, bills or cashless; o Check Change Enabled/Disabled: if this function is enabled then when certain value of coin/bill in inserted, machine first checks if there is enough change in machine to return cash in the same value as inserted – if not, machine will not accept the coin/bill and will instantly return it without accepting it; o Forced Vend Bill Enabled/Disabled: if this function is enabled then machine will accept the bill and first a purchase of product must be performed before machine will give change; o Coin Enabled/Disabled: if this is Disabled then machine will not accept coins; if enabled, further settings must be done; o Fill Tubes: to fill the tubes in coin changer; o Empty Tubes in Channels 1-16: to empty the tubes of the coin changer; all or only certain tubes can be emptied; o Empty All Tubes: to simplify and set the same settings to all tubes; o Enable Channels 1-16: to enable certain channels of the coin changer (coins); o Bill Enabled/Disabled: if this is Disabled then machine will not accept bills; if enabled, further settings must be done – Enable Channels 1-16 (same as with Coins); o Cashless: to be able to Enable or Disable Cashless; if Disabled that machine will not accept any cashless method of payment;

Time: to set the time and date; all machines are pre-set by manufacturer to GMT time and must not be changed! When EVA/DTS files are sent by GSM/GPRS module to remote VRMS server, time and date are automatically converted to local parameters;

Wake up Timer: if Timer Function is Enabled that means that machine will wake up and start working at a certain hour in a day and finish working (go to sleep) at a certain hour in a day; when machine will be outside of these hour perimeters, it will not work unless manually turned on (only service man can do this);

Sound: if preferred you can set a timer when sound goes on/off, the volume, events that trigger the sound;


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o Sound Timer: if this Enabled, you can regulate when the sound automatically starts/stops and at what volume on a scale 0-10; o Volume (0-10): volume at which the buttons can be heard and sound on certain events; o Events: sounds can be assigned randomly or specifically to certain events like wake up, insert credit, max credit, push of selection buttons, vend successful, etc; o Events > Selections > Non Valid: this sound occurs when a selection is pressed that is empty or invalid; o Events > Selections > Refund: the button to give change is pressed; o Events > Selections > Low Credit: there is to little cash inserted to be able to vend a certain product; o Vend Successful: set the sound when a product is vended; o Random play, Enabled/Disabled: if Enabled then sounds stored on the SD memory card will be selected randomly for all events; o Min/Max time between: to set the min/max time between the next sound is randomly played; o Sound: random song/sound; o Demo: Play Sound: to check if the sound is ok;

Light: to set how the LED mode light will blink;

Low Power: if this is enabled machine turns to sleep mode after a certain pre-set period or when the battery reaches the pre-set Minimum Battery Voltage; o Shut down Timeout: machine will automatically shut down after a pre-set period of time in a few seconds after the last event; o Min Batt Voltage: to set the minimum battery voltage above which machine will still work and then shut down; to avoid disability of vend (turn of motors) when cash already accepted;

Sectors > to Enable/Disable SW Sectors: to enable/disable end switches in sectors (product selections) – if selection is empty the end switch will give information to the VMC that this selection (sector) is empty; o Test sectors, Sector (11-42): to test each product selection to check if vend of products is correct; to be able to test ALL sectors in automatic sequence, press up (2) when on sector 11;

Configuration: to Import or Export configuration file that holds all of the above listed settings; you can first Export it to an SD card, if necessary change it on your computer, and then Import it on just one machine or copy it to all machines that you operate;


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Protection: machine can be locked by manufacturer to secure it from theft and abuse; manufacturer then supplies the client that purchased machine with a password to unlock it and be able to use it for commercial use; o Upgrade protect: certain functions that apply to Advanced or Professional model of vending machine can already be applied on the machine but locked from operating by the manufacturer – again this password is given to the client when he pays for it;

Board Data: Firmware ID, version, date, board number – to be able to see what firmware is currently installed on the machine; firmware upgrade is possible by upgrade of SD card but only when manufacturer supplies the client with such data.

REMBEMBER PASSWORDS, KEEP THEM IN A SAFE PLACE, AWAY FROM CONTROL BOARD AND DO NOT LOOSE THEM! ! UPDATES ON VOCABULARY AVAILABLE ON www.vendingmarketing.si !

11

Standards and tests

11.1 RoHS Compliance StatementFrom the Menues In response to the legislated environmental directives being instituted throughout the world, VM has established a comprehensive program that is intended to promote product compliance with the new laws. At this time, the key environmental directives are from the European Community, with many countries/states either following these directives explicitly or instituting their own variations. The most notable directive is the RoHS (Restriction of the use of certain Hazardous Substances) “DIRECTIVE 2002/95/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL” of 27 January 2003; on the restriction of the use of certain hazardous substances in electrical and electronic equipment. The RoHS legislation restricts the use of certain hazardous substances to levels of less than 100-1000 ppm used in electronic products. The RoHS and equivalent directives prohibit use of the following substances in products placed into the market effective July 1, 2006: · Lead · Mercury · Hexavalent Chromium · Cadmium · Polybrominated Biphenyls · Polybrominated Diphenyl Ether · Pentabromodiphenyl ether (PentaBDE) · Octabromodiphenyl ether (OctaBDE) To make finding RoHS compliant parts easier, VM has designated a logo to indicate which machines are compliant.

11.2 CE Conformity The machine is manufactured by CE standards.


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11.3 AVA Quality system AVA is to continually improve the quality of vending and to ensure that customers can trade in confidence. The Quality System provides a framework within which specific quality standards can be met, maintained and monitored. The Quality Systems applies to both Operator and Supplier Members of the AVA.

Objectives Originally written in 1996, and re issued in 2003, the quality system, based on ISO 9001:2000, provides a measurable standard enabling Members to provide services that conform to the contractual requirements of their customers and all regulatory authorities. Implementation enables Members to demonstrate, to both existing and potential customers, that they provide services which have set, recognised and controlled standards. The continual monitoring of these standards leads not only to their maintenance but also to the identification of opportunities for improvement. Monitoring is both inhouse and external by the AVA Quality Co-ordinators.

11.4 Waste of Electrical and Electronic Equipment (WEEE) WEEE CONSUMER NOTICE: The VM product you have purchased is subject to Directive 2002/96/EC of the European Parliament and the Council of the European Union on waste electrical and electronic equipment (WEEE) and, in jurisdictions adopting that Directive, is marked as being put on the market after August 13, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements. What is WEEE? WEEE is the term applied to all electrical and electronic equipment (TVs, PCs, white goods and vending machines to name but a few) when it is to be disposed of at the end of its life. WEEE marking of equipment has been effective since 13 August 2005.

There are 10 categories of WEEE – Automatic Dispensers have their own category (number 10). The WEEE regulations are now European Law and should have been implemented in all member states in 2005. Once the legislation is implemented, Producers/Importers and Operators /end users will be required to collect end of life vending machines to recover, recycle and dispose of the material in accordance with the exacting requirements of the directive see www.dti.gov.uk/sustainability/weee. The WEEE directive and UK regulations are detailed and specific and there will be a government body monitoring industry activity. Vending has its own category in the directive and is likely to come under scrutiny. What are the options for complying with the WEEE legislation? There are two options: By individual Company - making its own arrangements OR by a collective scheme - eg: such as c10c. What is c10c? As part of an AVA initiative, a collective company/scheme has been formed by Producers provide a “onestop shop” solution to members to handle the collection, treatment and disposal of end of life machines. This collective company has been is called c10c. c10c has a critical role to play in the planning and implementation of our industry response to the WEEE challenge. Whilst we await Government confirmation of the implementation date, c10c activity is being kept to the absolute minimum required to ensure that we are well placed to respond when needed.


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The company is owned and managed by its members and is non-profit making. Its aim is to ensure that members comply with WEEE in the most cost effective way. What are the benefits of c10c? • The c10c scheme will be approved by the Government. • It offers a “hassle free” cost effective solution to complex legislation. • Producers/ Importers/Operators can concentrate on their business instead of WEEE issues. • c10c is non profit making and as such its costs will reflect only those costs necessary to set up and run the business. • c10c will ensure that our Industry has the right environmental credentials at minimum cost. How do I get involved and find out more detail Visit the Dti web site to find out more about the directive or talk to c10c; c10c is open to all Producers and Importers in the Vending Industry. For more details contact Stephanie Ingram at [email protected] or call 0121 580 9068.

12

Warranty

• VM is warranted for twelve (12) months against defective parts and workmanship. Any part or parts which are proven to be defective within twelve (12) months of the date of shipment will be repaired free of charge when the defective part is returned, with transportation charges prepaid, to the destination designated by the VM’s CRM Department. • This warranty applies only to the original purchaser of the VM and is null and void if the VM is sold during the period of warranty. • This warranty does not apply to: a. electrical components, wiring, or circuits and/or for all mechanical parts or assemblies damaged as a result of operating the VM at other than the design voltage and frequency specified on the Electrical Rating Tag, or b. in event of vandalism, fire or negligence, or c. fluorescent lamps, ballasts, starters or other expendable items or d. when other manufactured components are installed in VM. • Vending Marketing d.o.o. is not responsible for any cost of service rendered or repairs made by customer or its agents on VM or parts unless authorization to incur such expense has been given in writing by Vending Marketing d.o.o. prior to incurring such expense. • This warranty is in lieu of all other warranties expressed or implied, including without limitation, warranties of merchantability or fitness for a particular purpose. Vending Marketing d.o.o. shall not be responsible for consequential or punitive damages. Vending Marketing d.o.o. neither assumes nor authorizes any person to assume for it any obligation or liability in connection with the sale of said equipment or any part thereof.


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13

Manufacturer information

• Mailing address: Vending Marketing d.o.o., Maroltova 6, 1000 Ljubljana, Slovenia, Europe • Contact: Tel. +386 (0)1 620 51 79, Fax. +386(0)1 620 59 02, e-mail: [email protected] , internet: www.vendingmarketing.si

14

Quality Control – Audit form QUALITY INITIATIVE FORM

Audit Form

AUDIT FORM

Page 1/2

Client: Represented by (position): Place of audit: Vending Marketing d.o.o. VM Quality check list Model: ______________ Parts & Functionality

Serial Number:

Passed

Cabinet overall look _____ Cabinet label _____ Display _____ Push buttons _____ Memory Card _____ GSM/GPRS modem _____ SIM Card _____ Payment systems Coin changer _____ Bill acceptor _____ Dispensing modules, product dispensed Sel 1 _____ ______ Sel 2 _____ ______ Sel 3 _____ ______ Sel 4 _____ ______ Sel 5 _____ ______ Sel 6 _____ ______ Sel 7 _____ ______ Sel 8 _____ ______ Cables and harnesses Delivery bin

_____ _____


Failed

Comments____

______ ______ ______ ______ ______ ______ ______

____________ ____________ ____________ ____________ ____________ ____________ ____________

______ ______

____________ ____________

____________ ____________ ____________ ____________ ____________ ____________ ____________ ____________ ______ ______

____________ ____________

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Locking LED lights 2x 12Vdc batteries Operating Manual

_____ _____ _____ _____

______ ______ ______ ______

Inspection Date

__________________

Inspected by

__________________

Signature

__________________

QUALITY INITIATIVE FORM

____________ ____________ ____________ ____________

Audit Form

Page 2/2 Client’s Audit Model: Parts & Functionality

Serial Number: ______________ Passed

Cabinet overall look _____ Cabinet label _____ Display _____ Push buttons _____ Memory Card _____ GSM/GPRS modem _____ SIM Card _____ Payment systems Coin changer _____ Bill acceptor _____ Dispensing modules, product dispensed Sel 1 _____ ______ Sel 2 _____ ______ Sel 3 _____ ______ Sel 4 _____ ______ Sel 5 _____ ______ Sel 6 _____ ______ Sel 7 _____ ______ Sel 8 _____ ______

Failed ______ ______ ______ ______ ______ ______ ______

____________ ____________ ____________ ____________ ____________ ____________ ____________

______ ______

____________ ____________

____________ ____________ ____________ ____________ ____________ ____________ ____________ ____________

Cables and harnesses Delivery bin Locking LED lights 2x 12Vdc batteries Operating Manual

_____ _____ _____ _____ _____ _____

Inspection Date

__________________


Comments____

______ ______ ______ ______ ______ ______

____________ ____________ ____________ ____________ ____________ ____________

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Time, duration of audit:

Inspected by

Signature

start:

_____ end: _______duration: ___________

__________________

__________________


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