WHY UPGRADE YOUR INFLIGHT PAYMENT SYSTEM?

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what isn't broken? 98% of U.S. cards will be converted by 2017. Once that ... by 2017, and Japan by 2020. Mobile wallets
WHY UPGRADE YOUR INFLIGHT PAYMENT SYSTEM? Jim is CEO at a top international airline. Today, he is meeting with Jane, an expert in credit card security and fraud prevention. Jim has enlisted Jane to help explain the value of upgrading to EMV for inflight payment.

Magnetic stripes carry sensitive data that counterfeiters can easily copy. Microprocessor chips are much harder to duplicate, and EMV's robust cryptography helps secure transactions.

Why are chip cards more secure than magstripe?

EMV is a credit-card consortium led by Europay, MasterCard and Visa. Its mission is to set the standards for secure payments using chip-enabled credit cards.

Thanks for meeting with us, Jane. Tell us, what is EMV?

But fraud on our flights is negligible. Why fix what isn't broken?

In 2014, the losses from worldwide card fraud totalled $16.3B. In 2015, liability for such fraud losses in the U.S. shifted from card issuers to merchants.

98% of U.S. cards will be converted by 2017. Once that happens, fraudsters may move to the path of least resistance, targeting more vulnerable systems like yours. That can expose you to higher risk — and don't forget, you're liable for losses.

How long does it take to make the switch to EMV? Payment terminals need to get Level 3 certification from EMVco — and in the case of contactless payments, the card brands themselves — in order to process payments. Ask about how Panasonic can help support you through this process!

And what about NFC?

Near-field communication essentially lets people pay by putting their mobile devices on or near an NFC-equipped payment module.

What about outside the U.S.? It can take as little as 2–3 weeks and as much as 9 months, depending on the condition and compatibility of your existing seats.

Why bother with NFC? Can't we keep it simple and save money?

Mobile wallets like Apple Pay and Android Pay use EMV specs and are becoming more and more popular each year. NFC could also streamline other airline processes like boarding and security check-in, too, so future-proofing your fleet with one robust upgrade would be a wise long-term investment.

NFC payment implementation has been linked to increased ancillary revenues and customer loyalty. Since passengers are in front of payment terminals for long durations, airlines have a unique opportunity to wow them with this service.

How will this change the passenger experience?

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Chip cards have been in Europe and Canada for years.

China will complete its migration by 2017, and Japan by 2020.

Aside from the payment mechanism, you may notice passengers are more satisfied with the added convenience and safety of their inflight transactions — making them more likely to fly with you in the future!