How to enable Role-Based Support - Google Cloud

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Page 1 ... will replace your existing support. You can enable Role-Based Support for your organization by following the
 

 

How to enable Role-Based  Support  The 4 steps below will cover how you can enable Role-Based Support for  your organization  ___  We are excited to introduce Role-Based Support, the GCP Support offering that provides flexibility,  customizability and predictable pricing for your organization. If you are a current support customer, this  will replace your existing support.   You can enable Role-Based Support for your organization by following the 4 steps below. 

Step 1 

Step 2 

Step 3 

Step 4 

Access ​Cloud  Console 

Follow the  enablement flow 

Confirm information 

That’s it! 

Your Org Admin can  navigate to  Support>Cases of  Cloud Console to  begin the enablement  process.  

Assign your Support  Admins, select the  Billing Account to be  charged and indicate  if you’d like to  migrate existing  support users. 

Confirm the  information that is  shown and click  submit. 

You will receive an  email within 5  business days to  update you on the  status of your  request 

         

For more information on Role-Based Support visit h ​ ttps://cloud.google.com/support/role-based/  Org node required to use Role-Based Support​ ​Learn more   

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