How to extract workflows from data : process mining - Orizzonti Holding
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How to extract workflows from data : process mining - Orizzonti Holding
PROCESS MINING is as a research âto discover, monitor and improve ... CONCEPT ... Extraction of hidden information and relations from data. DATA MINING ...
How to extract workflows from data : process mining M.T. D’Alessandro, G. Gaudiano, G. Viola, V. Santarcangelo
What is Process Mining PROCESS MINING is as a research “to discover, monitor and improve real process (i.e., not assumed processes) by extracting knowledge from event logs readily available in today’s system” [W. van der Aalst]
PROCESS MINING STEPS Process mining aims to
Design a Process Model (Discovery Mining)
[W. van der Aalst]
PROCESS MINING STEPS
Identify the differences between a real process and a model (Conformance Checking)
PROCESS MINING STEPS
Extend and improve the devised process model (Enhancement)
BIG CONCEPT PROCESS MINING IS NOT DATA MINING
DATA MINING
Extraction of hidden information and relations from data
DATASET
DATA MINING
HIDDEN RELATIONS
DATA MINING VS PROCESS MINING
LOG
PROCESS MINING
WORKFLOW REAL
1. PROCESS MINING WITH WEKA Example on FILESHARING LOG
Dataset’s attributes Distribution of the values of the attributes
TREE EXTRACTION on the relation USER/OPERATION
EDIT DELETE
INSERT
us15
us8
us28
2. PROCESS MINING WITH PROM EXAMPLE ON OTP Log
LOG EXAMPLE events
concepts
time
Process Mining is based on •CONCEPTS (e.g. users) •EVENTS (e.g. activities) •TIME
›Workflow about real process ›VS ›ISO 9001 Procedures
PROCESS GAP > ENHANCEMENT •Underestimation of the Work Plans imparted by the specialist coordinator of maintainers •Incorrect completion of the work plans by those who have made the intervention
“Process Mining can be Business Plus”
WORK IN PROGRESS FUTURE WORK
WHY A KRYPTOLOCKER HAS DAMAGED MY COMPANY? What is Kryptolocker? User Behaviour on IT System PROCESS GAP
ISO 27001 Procedures
ISO 27000 : Fundamentals and vocabulary ISO 27001 : ISMS Requirements (normative) ISO 27002 : ISMS Code of practice (guide)
ISO 27001’s Annex A list of 114 controls /best practices (35 control objectives, 14 key points from A.5 to A.18)
ISO 27001 Procedures A.8 Asset management – controls related to inventory of assets and acceptable use, also for information classification and media handling A.9 Access control – controls for Access control policy, user access management, system and application access control, and user responsibilities
A.12 Operational security – lots of controls related to management of IT production: change management, capacity management, malware, backup, logging, monitoring, installation, vulnerabilities, etc. A.13 Communications security – controls related to network security, segregation, network services, transfer of information, messaging, etc.
SECURITY LOGS
SYSTEM LOG
THANKS! Any questions? You can find me at: http://www.researchgate.net/profile/Vito_Santarcangelo
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