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New stimulis in your ecosystem The building blocks Drivers of change Economic Impact
Technological (r)evolution
Demographic (r)evolution
Social (r)evolution
NTIC users
Mobile identity
Contact facilities Any³
Customer Worker…
Cost control
eTransaction
Converged platform
Access facilities
Internal Drivers
Your organisation
Process Reengenering
Service Quality
Explore (Mobile) Convergency : Futureproof service platform
Wireless Office Extended ISDN @
GSM
NGN VoIP Svcs
Skynet @
Mobile Voice Svcs (+QoS)
Mobile Data Svcs (SMS, MMS, LBS)
Mobile Explore Main Access/ Single User
Explore Eth
2G/3G
DSL
LL
2G/3G
Branch2
2G/3G
Branch1
Headquarters
Mobile Data
Mobile Explore Backup
Constant innovation 1994
Technology Evolution
2000
2004
2010
2012
GSM
GPRS
EDGE
UMTS
HSPA
HSPA+
LTE
2G
2.5G
2.75G
3G
3.5G/3G+
3.75G
3.9G
9600 bps
50 Kbps
42Mbps
300 Mbps
modem
wap
200 Kbps 384 Kbps 14.4 Mbps data
video
internet multi-user
QoS
3G Mobile Broadband 64QAM + MIMO HSPA+ GSM: Global System for Mobile communication GPRS: General Packet Radio System EDGE: Enhanced Data for GSM Evolution UMTS: Universal Mobile Telecommunication System HSPA: High Speed Packet Access HSUPA: High Speed Uplink Packet Access HSDPA: High Speed Downlink Packet Access LTE: Long Term Evolution NGN: Next Generation Networks
MIMO 64QAM HSPA
Rel99
Technology is evolving fast
18/06/2009
Slide 4
3G Mobile Broadband Network COVERAGE Major 3G coverage extensions also in the less populated areas:
SPEED
Superior customer experience
Outdoor: 95% (EOY) Indoor: 83% (EOY)
QoS
with the best 3G network in Belgium
Step by step implementation of QoS for mobile data services Differentiation of speed and priority based on user profile and application Guaranteed bandwidth … Confidential
Downlink (HSDPA): up to 3,6Mbps and 7,2Mbps on a wide scale Uplink (=HSUPA): up to 2Mbps nationwide
Network quality control Challenging KPIs (2G+3G) Close performance and capacity monitoring Frequent benchmarking 12 September 2008
Slide 5
What is Belgacom’s Value Proposition for Mobility? Mobile voice communication solutions Always available for business environment • Solution based on mobile fleet • Flat price vs. single price/min
Solution based on IP telephony Unified communications Mobile email solutions Always access to business emails • Solution with PDA (Windows Mobile/BlackBerry) • Solution with laptop/nettop
Mobile data communication solutions Always access to business tools & data • Solution with laptop & MS Sharepoint & datacentre. • Teleworking solution
What is Belgacom’s Value Proposition for Mobility? Mobile application solution Always access to enterprise applications (CRM, SAP,…) Manage mobility solution Always access to bill info for reporting Access to expert teams Business innovation with mobile solutions Innovate with new business channel Mobilizing business processes (M2M) Benefits to your employees Manage private/ professional usage Improve employee loyalty