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2 0 1 4 C A T A L O G U E T R A I N I N G S & E V E N T S www.leadershub.ro
ABOUT US
EVENT FORMATS MASTERCLASSES
WHAT IS LEADERSHUB? LeadersHUB is your learning laboratory. From events to online learning resources, it is dedicated to managers, entrepreneurs and business leaders who find an interest in sharing knowledge and best practices, in finding out new things, learning and relearning. It is a masterclasses and trainings platform featuring international speakers and book authors, top local experts and experienced trainers that share knowledge on topics such as: management, coaching, marketing, innovation, sales, leadership, change and education. For that, we are constantly making a selection of top notch speakers, trainers and practitioners who deliver great information and practical advice. Come to LeadersHUB to find innovative conferences, inspiring masterclasses and trainings as well as networking get togethers. Meet new people, get inspired, learn from and share ideas and best practices! WWW.LEADERSHUB.RO
Best practices, case studies, latest trends. International speakers, book authors and recognized specialists will deliver cutting edge master-‐classes on topics such as Innovation, Gamification, Customer Centricity, Content Marketing and more.
WORKSHOPS Workshops are practical hands-‐on learning sessions, highly interactive, with information ready to be applied the next day. From Sales to Facebook Marketing and even Parenting, we created a diverse curricula, in partnership with top experts.
TRAININGS
You name it, we have it! ASCENDIS, the No1 training company in Romania delivers open seminars exclusively through LeadersHUB. A team of more than 30 trainers and a diverse curricula that ranges from management trainings to personal development offer great flexibility and customization power in delivering elite trainings in open format.
BUSINESS SIMULATIONS These game based learning experiences have a high impact because they are very interactive and practical. During a business simulation, participants form teams that compete in changing situations that simulate business conditions. Through its partnership with Ascendis, LeadersHUB organizes CELEMI simulations, the world leader in experiential learning.
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TRAININGS & BUSINESS SIMULATIONS
AGENDA POWER SELLING
POWERFUL PRESENTATIONS Become a good public speaker, engage the audience in powerful presentations!
Get the strategies of world’s best salespeople in a specific learning program!
May 7-‐8, October, February
September, March
CUSTOMER SERVICE EXCELLENCE
EFFECTIVE NEGOTIATIONS
Transform your employees’ attitude at the point of contact with your customers!
Find out how to develop your EIQ for both personal and professional success!
October
September, March
EMOTIONAL INTELLIGENCE
TIME MANAGEMENT & DELEGATION
Learn the principles of powerful negotiations, on a WIN/WIN base!
Become efficient, focus on the activities that give you the greatest returns!
March
May 20, November
ENTERPRISE: BUSINESS STRATEGY One of the most powerful simulations in the world, on marketing and business
CELEMI LIVON: MARKETING STRATEGY Get the fast track to understanding the principles of marketing and branding!
June 16-‐17, October
June 2-‐3, December
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MANAGING CHANGE Learn how to adapt and make decisions in a changing environment!
AGENDA
November
CELEMI APPLES & ORANGES In just a few hours, learn how to understand financial reports: P&L, cash flow & more!
CELEMI PROJECT MANAGEMENT CELEENTERPRISE Learn the strategy of effective project
May 15, 2014
June 19
management through a business simulation.
CERTIFICATIONS LEAN SIX SIGMA: YELLOW BELT An overall insight to the techniques of Six Sigma, its metrics, and basic improvement. February 27-‐28, June 26-‐27 September 19-‐20, November 20-‐21
LEAN SIX SIGMA: BLACK BELT A thorough knowledge of Six Sigma philosophies and principles, supporting systems and tools. April 07-‐11, October 13-‐17
LEAN SIX SIGMA: GREEN BELT An enhanced problem-‐solving skills, with an emphasis on the DMAIC model. March 03-‐07, June 09-‐13 September 22-‐26, November 24-‐28
SHRM CERTIFICATION Are you ready for the HR certification exams? Start Preparing Now ! June, 2014
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TRAININGS BUSINESS SIMULATIONS
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WHO IS IT FOR? Marketing and sales departments, team and department managers, teams, individuals -‐ management and non-‐ management positions – that are required to deliver presentations in public. WHAT DO YOU LEARN?
POWERFUL PRESENTATIONS
An intensive training that will transform your abilities to present in public and engage the auditorium and teach you how to prepare a presentation that has impact. 7-‐8 MAY, OCTOBER, FEBRUARY MORE DETAILS HERE
How to set-‐up and prepare a presentation: content and structure elements Communication techniques How to deliver a presentation to an auditorium How to interact with the audience and seize the moments of “power” How to practice your speech so that it has impact How to build high self esteem during a presentation WHY PARTICIPATE? Learn how to prepare and deliver a presentation in public Know how to increase the level of acceptance of an idea from others Improve your public speaking abilities TRAINER
MIHAI DUMITRESCU ASCENDIS A SSOCIATE C ONSULTANT
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WHO IS IT FOR? Participants of all experience level. The simulation is suitable for employees at all levels. WHAT DO YOU LEARN? How to monitor cash flow How to measure results in the balance sheet How to measure income statement Read and interpret financial statements How to identify critical elements affecting profitability How to analyze financial ratios and key performance indicators, and make priorities accordingly.
CELEMI APPLES & ORANGES™: FINANCE FOR NONFINANCE
A great hands-‐on experience that demystifies business finance. In just a few hours, you learn how to understand financial reports and the surrounding business lingo – while having fun! Learn how many small initiatives can make a big difference and improve bottom line results!
WHY PARTICIPATE? Get a unique experience of a business simulation program. Gain a business understanding and “helicopter view” of business finance. Simulate running a manufacturing company while learning concepts of sales as well. TRAINER
SORIN PAUN ASCENDIS P ARTNER A ND A SSOCIATE C ONSULTANT
MAY 15, 2014 MORE DETAILS HERE
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WHO IS IT FOR? Project managers; department coordinators; team leaders & team members; sales &marketing teams; product development, financial departments; production teams. WHAT DO YOU LEARN? The Key factors in successful project management How to anticipate change and future challenges Tools and instruments for successful project management How to lead people, teams and departments in change times How to plan, control and efficiently allocate resources
CELEMI CAYENNE: PROJECT MANAGEMENT
An international CELEMI license, Cayenne is highly qualified project management training, an intensive interactive business simulation and learning experience. JUNE 19, DECEMBER MORE DETAILS HERE
WHY PARTICIPATE? The training ids a game based experience that will develop planning, controlling and efficient resource allocation capacity as well as the ability to predict and adapt to change. Every member of a team must be able to see the big picture and to understand how they, both as individuals and teams, can contribute to reaching project objectives. This learning experience will challenge teams to manage an important project, create maximum value in changing conditions, time and budget restrictions and unexpected situations. TRAINER
IONUT TARCEA CONSULTANT A SCENDIS
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WHO IS IT FOR? Sales teams, sales coordinators, sales managers Managers and department coordinators. WHAT DO YOU LEARN? How to motivate, influence and persuade people Styles of influence How to be proactive in client interactions Get the “Big picture” Have a double perspective, both from your side and client’s side
POWER SELLING
A highly qualified sales training, that distills strategies, techniques as well as behaviors used by the world’s best salespeople to a specific learning program. SEPTEMBER, MARCH MORE DETAILS HERE
WHY PARTICIPATE? The challenge of a salesman is rarely selling something absolutely new, but rather changing the clients consume behavior, as he is probably using another product from the competition. In this situation, the logical arguments don’t usually work. Another approach, a more subtle one, is necessary. This training will teach you that approach. TRAINER
ANDREI GOSU ASCENDIS G ENERAL M ANAGER
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WHO IS IT FOR? Customer service teams, beginner and intermediate level. WHAT DO YOU LEARN?
CUSTOMER SERVICE EXCELLENCE
An intensive customer service training that will transform your employees’ attitude at the point of contact with your customers. They will be able to pro-‐actively understand clients’ needs and expectations and master the tools of customer delight. OCTOBER MORE DETAILS HERE
How to understand customer expectations A pro-‐active attitude that appreciates the role and importance of clients in company life Communication techniques How to meet clients needs and expectation to the point of customer delight A broader perspective on the importance of customer service How to interact with a client so that he will come again How to represent company values at the customer meeting point WHY PARTICIPATE? Performance improvement in customer service Empowerment and pro-‐activity in relationship with clients Improve attitude and communication skills Tools, instruments and methods of excellent customer service Client orientation and a high customer satisfaction level TRAINER
FLORIN RADULESCU ASCENDIS P ARTNER A ND A SSOCIATE C ONSULTANT
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WHO IS IT FOR? Whether you are a seasoned manager looking to better understand and lead your team or just looking to find out what your strengths are and where you can be the best, this training will bring you a decisive competitive advantage. WHAT DO YOU LEARN?
EMOTIONAL INTELLIGENCE
Understand the concept of Emotional Intelligence Learn the reasons why it is important for personal and professional success 5 Key Competences to work on in order to improve your EI How to control reactions and actions in relationship with other people How to become more productive How to improve your team’s sales skills
Find out how to develop your EIQ (Emotional Intelligence Quotient). This training will show you what Emotional Intelligence is, what are the methods to increase it and the benefits of that increase for both personal and professional success.
WHY PARTICIPATE?
MARCH MORE DETAILS HERE
RUXANDRA MILCA
It is a fact that the most creative persons in companies are not those with the highest IQ, but those with the highest EIQ (Emotional Intelligence Quotient). It is also known that managers fail not because of technical abilities but of their inability to adapt to changes, work with the team and bad interpersonal relationships. It is the Emotional Intelligence that makes the difference between those on top and creates the competitive advantage. TRAINER ASCENDIS A SSOCIATE C ONSULTANT WWW.LEADERSHUB.RO
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WHO IS IT FOR? Managers, non-‐managers, entrepreneurs, teams and individuals that would like to improve or sharpen their communication skills. This training is recommended for everybody in the company who networks for the business, meets clients or takes part in meetings.
IMPROMPTU SPEAKING & PITCH WITH POWER
An interactive workshop on developing business communication skills. After this workshop you will feel confident to deliver short, unprepared presentations in any situation. MAY 29, 2014 MORE DETAILS HERE
WHAT DO YOU LEARN? Develop communication skills Techniques for delivery of unprepared speeches and presentations Understand why it is important to have your pitch ready at any time A clear structure for a strong 60 second pitch Craft your own pitch, which you can start using immediately to create business opportunities WHY PARTICIPATE? Time is limited, so we need to be able to deliver a compelling message in a short time. The ability to deliver concise and well-‐structured messages with impact helps you to strengthen relationships and create business opportunities. A strong pitch will help you in acquiring clients and partners, to differentiate better from competitors, to network more effectively, to get more clarity on business strategy, it strengthens your brand and increases confidence. TRAINER
ANNA HEJKER COMMUNICATION S PECIALIST WWW.LEADERSHUB.RO
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WHO IS IT FOR? Sales managers and coordinators, sales teams. The training is recommended for anybody in the company that might be engaged in negotiation situations WHAT DO YOU LEARN?
EFFECTIVE NEGOTIATIONS
An intensive training that will teach you the principles of powerful negotiations, on a WIN/WIN base. The training focuses on identifying and resolving the factors that lead to errors in negotiations, and teaches the strategies of persuasion and personal influence.
The principles of personal influence and persuasion How to identify and isolate the most frequent errors that determine negotiation failure Learn the method to defeat irrationality in negotiations How to prepare and structure a negotiation How to close a negotiation and follow-‐up on the results WHY PARTICIPATE? Although, theoretically, nobody should lose in a negotiated contract it happens very often that people accept deals that work against their own interests. Why is that? Because we make mistakes, allowing emotions or irrelevant events to influence our better judgment. This training will teach how to avoid those mistakes. TRAINER
ANDREI GOSU ASCENDIS G ENERAL M ANAGER
SEPTEMBER, MARCH MORE DETAILS HERE
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WHO IS IT FOR? This training is recommended for both managers and team members, people that work to tight deadlines and want to get the most value from every hour at work.
TIME MANAGEMENT AND DELEGATION
An intensive training that will help you become highly effective, by showing you how to identify and focus on the activities that give you the greatest returns. MAY 20, NOVEMBER MORE DETAILS HERE
WHAT DO YOU LEARN? How to get more done in less time Maximize your personal effectiveness Proper planning, prioritizing, organizing and delegating How to remain focused on a number of high value tasks and make progress on the most important things How to work intelligently in a sometimes chaotic environment How to plan ahead and how to handle interruptions How to delegate in the right way for the right reasons Differentiate between important and urgent activities Develop a positive mental attitude WHY PARTICIPATE? If you work with people who sometimes occupy your time without adding value, or find yourself having a “busy but non-‐productive day”, if you have trouble with the sheer volume of work that you have to do or tend to spread yourself too thinly across too many tasks simultaneously, and therefore make little progress on them then this training is for you. TRAINER
RUXANDRA MILCA ASCENDIS A SSOCIATE C ONSULTANT WWW.LEADERSHUB.RO
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WHO IS IT FOR? Senior and middle managers in service companies. Teams in customer service, sales, marketing, product development, production and other corporate departments. Training and talent managers.
CELEMI ENTERPRISE™: MARKETING&BUSINESS STRATEGY A powerful simulation on business and marketing strategy. It is a two-‐ day game-‐based interactive training that transforms plans into actions, and motivates teams to accept and JUNE 16-‐17, OCTOBER MORE DETAILS HERE
WHAT DO YOU LEARN? How to attract clients. Segmentation tactics. How to prioritise. Business landmarks. Profit & loss forecasting. Product lifecycle. Smart resource planning. Tangible and non-‐tangible assets. How to create value for shareholders. How to read financial indicators. Price politics. How to remain competitive in a dynamic market. How to make value propositions and be operational effective. Blue and red oceans: innovation and creativity. How to position your brand in the market. Branding strategies. WHY PARTICIPATE? Six teams compete over the same customers on a dynamic market. They take over management team roles such as Marketing and Sales, Research and Development, Planning, Delivery, Finance and Control. The challenge is planning and execution of a business strategy with the best results. Teams take part in a professional adventure with risks and opportunities where they discover and focus on the main performance vectors. TRAINER
SORIN PAUN CERTIFIED C ELEMI T RAINER, A SCENDIS P ARTNER WWW.LEADERSHUB.RO
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WHO IS IT FOR? Planning and communication responsibles Corporate Sales and Marketing managers Companies facing a merger or acquisition Managers of franchise businesses WHAT DO YOU LEARN?
CELEMI LIVON™: MARKETING STRATEGY
Celemi Livon Lite™ is the fast track to a basic understanding of the principles of marketing and branding. At the starting point, four companies are fiercely competing in a narrow segment of the marketplace. JUNE 2-‐3, DECEMBER MORE DETAILS HERE
How to plan and communicate the launch of new products and services Centralised level management become smore aware of the challenges on the localized level (and vice versa). How to fuse together differing brands and build a shared understanding among key employees How to ensure consistent profiling in all locations for franchises How to communicate the results of market research and its implications for the future WHY PARTICIPATE? Get alignment around the “big picture” and a deeper understanding of marketing strategy and tactical initiatives. Make better decisions for optimal allocation of limited marketing resources. TRAINER
MARIUS OPRIS ASCENDIS P ARTNER A ND A SSOCIATE C ONSULTANT
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WHO IS IT FOR? Managers and teams that found themselves in any of the following situations: -‐ Changes in business strategy that created confusion and conflicts instead of positive energy; -‐ M&As or change of ownership that generated internal conflicts and lost time; -‐ Technical changes, such as new software program whose implementation was slower, more expensive and with under delivering results; -‐ Departmental structure changes that, although being WHAT DO YOU LEARN? well-‐regarded, were sabotaged at implementation.
MANAGING CHANGE
Managing Change is a one day intensive training that develops the abilities to adapt and make decisions in a changing environment. Managers, entrepreneurs, business executives and their teams will know how to successfully adapt and integrate change in their work processes.
WHY PARTICIPATE? You will know how to successfully adapt to change Tools and methods to facilitate your team’s adapting process How to master the three phases of transition Case studies, business simulation and Reminder cards You will understand the fundamental principles of human relationships in change situations TRAINER
FLORIN RADULESCU ASCENDIS P ARTNER A ND A SSOCIATE C ONSULTANT
NOVEMBER MORE DETAILS HERE
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CERTIFICATIONS
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WHO IS IT FOR? Top and middle management. Project managers; department coordinators; team leaders & team members; Product development teams; WHAT DO YOU LEARN? Improve effectiveness of processes and practices How to apply measures that conduct to reduction of cycle times, improved quality, and less waste Gain the skills necessary to identify, monitor and control profit-‐eating practices
LEAN SIX SIGMA: YELLOW BELT
An overall insight to the techniques of Six Sigma, its metrics, and basic improvement. Improve production and transactional systems to better meet customer expectations and bottom-‐line objectives of their organization. FEBRUARY 27-‐28, JUNE 26-‐27 SEPTEMBER 19-‐20, NOVEMBER 20-‐21
WHY PARTICIPATE? Six Sigma Yellow Belt training provides an introduction to process management and the basic tools of Six Sigma, giving employees a stronger understanding of processes, enabling each individual to provide meaningful assistance in achieving the organization's overall objectives. The Yellow Belt gathers data, participates in problem-‐solving exercises and adds their personal experiences to the exploration process. TRAINER
CONSTANTIN STAN PARTNER A SCENDIS P ROCESS M ANAGEMENT
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WHO IS IT FOR? Top and middle management. Project managers; department coordinators; team leaders & team members; Product development teams; WHAT DO YOU LEARN?
LEAN SIX SIGMA: GREEN BELT
An enhanced problem-‐solving skills, with an emphasis on the DMAIC model. Learn how to successfully deploy Six Sigma techniques and lead improvement projects. MARCH 03-‐07, JUNE 09-‐13 SEPTEMBER 22-‐26, NOVEMBER 24-‐28
Communicate a business strategy across the organization Integrate with Lean Manufacturing, TOC, & other improvement methods Apply the DMAIC improvement process Select successful Six Sigma projects and project teams Plan and execute projects Increase profitability through Six Sigma projects WHY Select PtARTICIPATE? he right statistical tools WHY PARTICIPATE? The Green Belt has two primary tasks: first, to help successfully deploy Six Sigma techniques, and second, to lead small-‐scale improvement projects within their respective areas. During the Six Sigma Green Belt Training you will learn how to use many of the Six Sigma problem-‐solving methods and statistical tools to contribute to the success of your organization. TRAINER
CONSTANTIN STAN PARTNER A SCENDIS P ROCESS M ANAGEMENT
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WHO IS IT FOR? Top and middle management. Project managers; department coordinators; team leaders & team members; Product development teams;
LEAN SIX SIGMA: BLACK BELT
A thorough knowledge of Six Sigma philosophies and principles, supporting systems and tools. A certified Black Belt exhibits team leadership, understands team dynamics, and assigns their team members with roles and responsibilities. APRIL 07-‐11, OCTOBER 13-‐17
WHAT DO YOU LEARN? Train/mentor/coach Green Belts and project teams Act as a catalyst for process improvement Provide teams with ongoing support and leadership Report and communicate to a project sponsor Understand when and how to use Six Sigma tools Provide feedback to management Work with and understand customer requirements Enhance the capability of processes Identify projects and select project team members Develop a Six Sigma deployment strategy Act as an internal consultant Lead Six Sigma projects WHY PARTICIPATE? Most often black belts will hold this position for a few years in a full time capacity. They help coach, develop, lead and advise management and employees to achieve their goals. They are expected to take on projects with savings ball-‐ parked at around $100,000 -‐ $250,000. TRAINER
CONSTANTIN STAN PARTNER A SCENDIS P ROCESS M ANAGEMENT
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WHO IS IT FOR? Human Resource professionals; HR coordinators, HR specialists; HR Directors WHAT DO YOU LEARN? The Key factors in successful project management Show you have gone above and beyond to raise the bar on your personal HR commitment.
SOCIETY FOR HUMAN RESOURCES MANAGAMENT CERTIFICATION
The certification preparation seminars represent not only preparation, but a very valuable step which will help you focus your study efforts to maximize your results. JUNE 2014
Develop what you have already learned on-‐the-‐job while transitioning those skills to future endeavors. WHY PARTICIPATE? Led by qualified and certified HR instructors, our intensive PHR/SPHR preparation seminars is the #1 PHR and SPHR certification preparation tool that consistently helps professionals present a comprehensive and detailed review of the current PHR/SPHR body of knowledge. By attending, you will be able to identify areas of strength and build on them. You will also see where you need further concentrated study in preparation for taking either certification exam. TRAINER
ROXANA TOADER CONSULTANT, A SCENDIS
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EXTRA
INFO
WHO WE ARE
WHY LEADERSHUB ? We’ve been organizing b2b events for almost 15 years, “touching” almost all business areas, from Marketing and Social Media to Finance, Energy to Telecom, Green Business to HR. We’ve tested all sorts of formats, audiences and industries, from trade shows to large conferences or small interactive workshops, featuring big time international gurus or successful local entrepreneurs and start-‐ups. Through LeadersHUB, we chose to organize what our experience showed to be some of the smartest event formats in terms of know-‐how transfer and networking. We put that together with online informational resources that we share online and hope to bring you a learning experience, one that will change you for the better and take you one step closer to excellence. For news, updates on events and informational resources, we suggest that you read our blog, follow our Facebook page or join the LinkedIn group.
OANA MOLODOI
GABRIELA ENESCU
Oana, co-‐founder LeadersHUB, holds an Executive MBA at CEU and a Master in Human Resources. Her background includes expertise in Media Advertising, Publishing and Events organizing. Oana has been actively involved over the last 7 years in more than 90 events: from big International Investment Forums and B2B industry related events to conferences featuring international key note speakers.
[email protected]
Gabriela, co-‐founder LeadersHUB, has 15 years experience in media and marketing, launched six magazines (out of which local editions for Campaign, Stuff, BusinessWeek) and coordinated promotional campaigns for tens of B2B conferences and trade shows. PGD in Strategic & Digital Marketing at London School of Business and Finance; Certified Inbound Marketing Professional.
[email protected]
CONTACT
SALES REPRESENTATIVES For r egistrations a s w ell a s d etails a bout o ur p rogram a nd e vents, please c ontact u s d irectly o r t hrough o ur s ales r epresentatives.
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Valeria C ornean E-‐mail: v
[email protected] Phone: + 40 ( 722) 8 13 8 10
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