Conference Program Guide and Schedule

March 5–8 | Las Vegas, Nevada

Conference Program Guide and Schedule Visit the Mobile Agenda: bit.ly/2013SAPinsider

Join the conversation: #SCM2013 | #CRM2013

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Table of Contents General Information

3

Conference Orientation Session

4

Keynote Address

5

General Assemblies

5

Hotel Map

9

SAP OnDemand Labs

10

SAP 3D Visual Enterprise Solution Labs

12

SAP Demo and Discussion Forums

15

IBM Lounge

19

Insider Networking Networking Ribbons

20

Evening Receptions

20

Discussion Forums

20

SAPexperts LIVE Sessions

21

Ask-the-Experts

23

Daily Schedule Conference Tracks

26

Monday, March 4 (Pre-conference Workshops)

30

Tuesday, March 5

32

Wednesday, March 6

37

Thursday, March 7

43

Friday, March 8

50

Exhibit Hall Sponsored Educational Sessions

54

Exhibit Hall Map

65

Exhibiting Companies and Booths

66

Thank You to Our Sponsors

67

Exhibiting Companies

69

Conference Services Conference Services

86 Visit the Mobile Agenda: bit.ly/2013SAPinsider

1

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See a demonstration of SAPexperts.com at the SAPinsider Booth in the Exhibit Hall.

General Information Important Things to know

• Please wear your badge at all times. • Your registration to Logistics & SCM, PLM, Manufacturing, and Procurement 2013 and CRM 2013 gives you the option to attend all conferences at no additional charge. For more information, please visit the Registration Desk. • We value your comments and feedback; please fill out the evaluation forms provided throughout the event.

REGISTRATION

Exhibit Hall

The Registration Desk is located in the Convention Center Rotunda. Registration hours are: Monday 7:30 am – 5:00 pm Tuesday 7:30 am – 6:45 pm Wednesday 8:00 am – 6:15 pm Thursday 8:00 am – 6:15 pm Friday 8:00 am – 12:30 pm

The Exhibit Hall is located in MEC B. Exhibit Hall hours are: Tuesday 10:15 am – 3:00 pm 5:15 pm – 6:45 pm Wednesday 11:15 am – 2:30 pm 4:45 pm – 6:15 pm Thursday 9:45 am – 4:00 pm

INTERNET STATIONS

MOBILE AGENDA

We have set up convenient wireless networking areas. The SSID of “SAPinsider” will be broadcast, but laptops must be configured with an 802.11b card accepting DHCP. The network will always be up, but there may be service interruptions. Please contact your company Network Administrator for wireless connection assistance. For ease of use and maximum functionality, this network is not secured and individuals are responsible for security on their own workstation. Use of mail encryption, anti-virus software, personal firewall, and VPN applications is recommended. Technical support is not available for systems. Please report network-related problems to the Registration Desk.

Mobile Device POLICY

For the convenience and consideration of all attendees, we ask that you silence all mobile devices while you are in a session.

If you have a smartphone or other mobile device, enter bit.ly/2013SAPinsider into your mobile Web browser and log in. You can view your pre-built agenda or build a new one, make changes, and have the latest conference information at your fingertips. Don’t have a smartphone? Don’t worry! iPad stations are located near Registration. Visit the Registration Desk if you have any questions.

Sponsored educational Sessions

Sponsored Educational Sessions will provide you with opportunities to learn about customer successes, participate in discussions, and view demonstrations of how vendor products or services can help drive more business value from your SAP® solutions. These sessions are part of the main conference schedule. See pages 54-62 for more information.

Conference Materials

Access all of your conference materials on Insider Learning Network (www.insiderlearningnetwork.com), brought to you by SAPinsider. Log in or create an account using the email address you’re registered for the conference with and you will find the session presentations in the “Conference Materials” folder located on your homepage. For more information, please stop by the Insider Learning Network kiosk located by the Registration Desk.

Visit the Mobile Agenda: bit.ly/2013SAPinsider

3

Conference Orientation Session Want to get more from your conference experience? Monday 1:15 pm – 1:45 pm • Montego A Tuesday 8:15 am – 8:45 am • Montego A This informative session is designed to help you get familiar with the key elements of this conference, including educational sessions, networking forums, Exhibit Hall layout, and more — everything you need to know to get the greatest value from your experience. • Learn how to navigate the program and choose the sessions of greatest interest to you

• Get to know the conference staff and find out how they can be of help to you throughout the conference

• Find out when and where networking activities are scheduled and how to make the most of them

• Discover opportunities to continue your learning and networking experience after the conference is over

• Meet peers you can interact with at the event and keep in touch with for years to come

Visit apics.org/certification for specific information about obtaining APICS certification maintenance points.

4


Keynote Address Ready … Set ... Reinvent — Your Business Now and for the Future Tuesday, 9:00 am – 10:30 am • Grand Ballroom As consumers, our world revolves around real-time connectivity — think cell phones, Facebook, Twitter, LinkedIn, Instagram, and more. But until now, companies have not had the technology or capacity to conduct their business in real time, to their disadvantage.

Steve Lucas EVP and GM, SAP Database & Technology

Imagine being able to plan for issues at any point in your supply chain; understand immediately the impact of logistical and procurement delays on your manufacturing timelines, and know not only what customers bought, but how they felt about what they bought. This is the type of critical information that will keep companies ahead of their competitors and working in lock step with their customers and suppliers. Learn how to make this dream a reality by utilizing a powerful combination of your existing applications and processes running on top of a next generation, in-memory platform known as HANA. In this unique keynote address, Steve Lucas, EVP and GM, SAP Database & Technology, gives you an entertaining, no-nonsense introduction to the SAP Business Suite powered by HANA, and shows how it enables you to rethink your business processes, embed intelligence into your transactions, and invent business models never before possible. Lucas will draw on a combination of real-world examples, demos, and case studies to illustrate how you can dramatically increase the performance of your SAP applications now and continue to innovate without disruption to your core business.

General Assemblies Enabling a proactive approach to innovation and excellence Tuesday, 11:00 am – 12:00 pm • MEC C2 The ongoing benefits of an integrated product lifecycle management strategy are well documented as a way to achieve significant top- and bottom-line benefits: reducing time to profit, decreasing development costs, and ensuring a comprehensive change process. How do you then implement, maintain, and monitor this strategy that aligns with your organizational goals from design-through-production synchronization? This keynote provides discrete and process industry leaders with a comprehensive integrated product development roadmap that supports differentiated product development strategies, aligns cross-functional project resources, and enables portfolio and project management, and workflows — from idea to obsolescence.

Thomas Ohnemus VP Solution Marketing SAP PLM SAP Manufacturing SAP 3D Visual Enterprise SAP

Graham Conlon Global Vice President SAP PLM Solution Management SAP


5

General Assemblies (continued) Re-thinking your supply chain: Changing the game with real-time capabilities Tuesday, 1:30 pm – 2:30 pm • Grand Ballroom The 2013 supply chain is global, complex and volatile, offering an unprecedented and equal opportunity or challenge. The stakes are high and the stakeholders, many with a common strategic imperative, to achieve measurable and consistent results and operational excellence. In this context, in-memory technology arrives to inaugurate the era of real-time, demanddriven supply chains. With real-time capabilities at your fingertips, what should your supply chain look like? This keynote challenges attendees to rethink the supply chain in 5 key areas: • • • •

Responsiveness: Driving supply processes based on actual demand Collaboration: Real-time planning and “what-if ” scenarios Distribution: Improve service and lower costs Operations: Profitably plan and re-plan based on distribution and manufacturing costs • Decisions: Real-time insight to sense and respond to changing business dynamics

Hans Thalbauer Senior Vice President Supply Chain Management Industry Business Solutions SAP

Richard Howells Head of Solution Marketing – Lines of Business SAP

This keynote provides supply chain executives with a roadmap to changing the game and gaining competitive advantage by transforming insight into action in real time.

How best run businesses are engaging with customers like never before Tuesday, 1:30 pm – 2:30 pm • MEC C2

Volker Hildebrand Global Vice President of CRM Solution Management SAP

6

Jamie Anderson Head of Solution Marketing for CRM SAP

We have entered a new era: The age of the digital customer. More empowered than ever, today’s customers live their lives “in the moment,” updating their relationship status; interacting with their friends, colleagues, and business partners; and sharing their likes, dislikes, and opinions, in real-time, through the power of mobile devices and social media channels. This keynote examines the trends of this new era, the implications these trends have on business, and how innovative and breakthrough technologies can help companies stay in the game and engage with this rapidly evolving and quickly growing breed of digitally connected customers. This keynote also shares the strategic direction for SAP CRM, showcasing the “art of possible.”


General Assemblies (continued) Enabling procurement excellence in today’s networked enterprise Tuesday, 3:00 pm – 4:00 pm • MEC C2 Companies today are operating in a hyper-networked world where their global business relationships with suppliers, partners, and customers drive their success. In order to thrive in this environment, procurement teams are challenged to rethink and innovate how they work: creating new collaborative source-topay processes that bring both top and bottom line value. Extending this automation and collaboration to all suppliers – large and small – is critical to achieving sustainable savings and increasing profitability. This keynote provides you with information on game-changing spend management applications and technology, with a focus on the future roadmap of SAP and Ariba’s market-leading solutions, along with an introduction to the world’s largest business network – the Ariba Network. Find out how your peers are changing the way they do business and see how you can transform strategy into action on your journey to procurement excellence.

Emily Rakowski Global Head of Procurement Solutions Marketing SAP

Joseph Fox Vice President Ariba, an SAP company

360 degrees of operational excellence for Manufacturing Tuesday, 4:30 pm – 5:30 pm • MEC C2

Mike Lackey VP Solution Management LoB Manufacturing SAP Labs

Is your manufacturing a competitive differentiation or just a fixed capacity? Can it meet the challenges of globally shifting labor costs, changes in consumer profiles, and rapid technological advancements in machinery? This Keynote will offer a 360 degree view of operational excellence, enabling the requisite transparency and responsiveness that today’s global value chain demands. Find out how to create an environment of excellence as the launch-pad for the exchange of ideas and innovation: converting raw materials into finished product, responding to demand, and delivering customer value. Examine the SAP manufacturing solution toolkit as an enabler to help you transform your operations into a competitive differentiator throughout your organization. Find out how SAP is delivering innovation for manufacturers who boldly enter the 3rd Industrial Revolution. Visit the Mobile Agenda: bit.ly/2013SAPinsider

7

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Hotel Map

Map Legend 1

Keynote Address

2

PLM General Assembly CRM General Assembly Procurement General Assembly Manufacturing General Assembly

3

Logistics and SCM General Assembly

4

SAP Visual Enterprise Solution Labs

5

SAP On-Demand Labs

6

Lunch (Tuesday-Thursday)

7

Grab ‘n’ Go Lunch (Friday)

8

Breakfast (Tuesday)

9

Breakfast (Wednesday - Friday)

MEC A 9

MEC B Exhibit Hall

MEC C3

6

MEC C2 Registration

Key Largo 4

Prom

enad

e

2

8

MEC C1

Content

Montego A B

Keynote

Montego C

Leadership

D

St. St. Thomas Thomas B Andros B A 5 Jamaica Antigua A A

Trinidad Trinidad A B

Antigua B

Innovation Procurement Supply Chain Manufacturing Logistics CRM

Registration Bermuda

7

To Casino & Hotel Grand Ballroom

To Casino & Hotel

1

3

Terry Fator Theater


9

SAP OnDemand Labs All SAP OnDemand Labs take place in Andros B Boost your sales effectiveness with SAP Sales OnDemand

Ariane Lindblom, Senior Director, Solution Marketing SAP Customer OnDemand & Sales LoB What if your sales team had an easy-to-use, complete and mobile sales application that enables fast account management and delivers real-time customer insights, social sales collaboration, and other sales productivity capabilities to boost sales effectiveness? Find out more and experience for yourself how selling can be easier and deliver better results during this hands-on session. See how pre-built integration into SAP ERP, and other SAP and partner solutions makes it faster and more cost-effective to harness your enterprise-wide business processes, back-office data and customer intelligence to improve sales automation, effectiveness, and efficiencies for your company. Take away a proven approach to improving sales results while providing a modern sales application that all of your sellers will love to use.

Tuesday, March 5 11:00 am – 11:45 am

Wednesday, March 6 10:30 am – 11:15 am

Thursday, March 7 9:00 am – 9:45 am 2:30 pm – 3:15 pm

Friday, March 8 10:15 am – 11:00 am

Get actionable marketing insights by building your own, personalized social media intelligence report Craig R. Döwning, SAP Cloud Marketing Want to know what people think about YOUR brands, products, or competitors? Get hands-on with SAP Social Media Analytics and walk away with your own custom report that shows how people feel about your business based on what’s being said on Facebook, Twitter, and millions of other online sources (including newspapers, blogs, review sites, and chat forums) over the last year. In this interactive session, you will learn how to build a real-time dashboard to do in-depth analysis of the collective social media sentiment around your choice of topic, and how to interpret the results to uncover insights you’ve never had before. You will leave with your report in PDF format, ready for you to share with others.

Tuesday, March 5 3:00 pm – 3:45 pm

10

Thursday, March 7 5:15 pm – 6:00 pm


SAP OnDemand Labs (continued) Social collaboration as a game-changer in your sales, service, and marketing activities: Hands-on experience with SAP Jam John Garrish, Vice President of Solution Management Roll up your sleeves and learn how SAP Jam enables you to deliver winning customer experiences through enterprise social collaboration. See how to use SAP Jam as a collaboration platform where teams can come together to shorten sales cycles, enhance customer service operations, plan marketing strategies, and increase customer (and employee) engagement. Walk through a detailed overview of SAP Jam’s key features in this guided, hands-on session that leverages a live software system.


Wednesday, March 6 2:30 pm – 3:15 pm 4:00 pm – 4:45 pm


Friday, March 8 9:00 am – 9:45 am

Hands-on experience with On Demand Sourcing and Contract Management solutions by Ariba Sundar Kamakshisundaram, Solutions Marketing, Ariba, an SAP company Gain in-depth exposure to On Demand Sourcing and Contract Management solution in this guided, hands-on workshop. Learn how this intuitive solution helps your team to manage strategic sourcing, collaborate with suppliers, and author and approve contracts for more efficient savings capture. Explore the functionality in detail and understand how to seamlessly integrate Ariba On Demand Sourcing and Contract Management solutions to your SAP backend systems. Join a lively discussion and get your questions answered by SAP and Ariba solution experts.


Wednesday, March 6 9:00 am – 9:45 am 1:00 pm – 1:45 pm


Friday, March 8 11:30 am – 12:15 pm

Get hands-on with social customer service, and learn how to leverage social media channels to delight your customers and avoid potential PR pitfalls Terence Chesire, Outbound Product Management Your customers want to call your toll-free number, they want to chat with an agent, they want to send you an email, and now they want to post their question to your Facebook page. Are you equipped for this bold new world of social service? Get a hands-on introduction to SAP Social OnDemand and see how your call center staff can delight customers through social media channels like Twitter and Facebook. Discover techniques and tools to mange public conversations about issues, and learn how to monitor what’s being said about your products and organization on the social Web in order to get ahead of potentially devastating viral posts.

Wednesday, March 6 12:00 pm – 12:45 pm

Thursday, March 7 10:30 am – 11:15 am


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SAP 3D Visual Enterprise Solution Labs Seeing SAP Differently – The 3D Visual Business Experience Tired of the same old user interface? Wishing you could see your information more clearly? Wanting to help users make better decisions and operate more efficiently? Then you must see and experience the 3D Visual Business! • Experience the decision making power of visual information combined with business suite data • See how visualization can become an integral part of business processes to improve the user experience and increase productivity

• Learn how to deliver valuable 3D information to your supply chain and the rest of the internal enterprise with ease • Determine where 3D Visual Business fits in your organization and hear from the experts on how to get there

You won’t believe how differently you will see SAP! Location: Key Largo 3D VE – The Visual Business Experience Tuesday . . . . . . . . . . . . . . . . . 11:00 am – 12:00 pm Tuesday . . . . . . . . . . . . . . . . . . 3:00 pm – 4:00 pm Friday. . . . . . . . . . . . . . . . . . . 9:00 am – 10:00 am

3D VE in Manufacturing Wednesday . . . . . . . . . . . . . . . 10:30 am – 11:30 am Wednesday . . . . . . . . . . . . . . . . . 2:30 pm – 3:30 pm

3D VE in Service Thursday . . . . . . . . . . . . . . . . 10:30 am – 11:30 am Thursday . . . . . . . . . . . . . . . . . . 2:30 pm – 3:30 pm

3D VE in R&D Friday. . . . . . . . . . . . . . . . . . 10:15 am – 11:15 am

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Winshuttle makes heroes. Winshuttle’s software lets employees at every level of an organization solve business problems on their own, without costly custom development. Stop by our booth to see why thousands of customers trust Winshuttle to accelerate and simplify their SAP® operations in critical business areas from Master Data, to Finance, to Shared Services operations and more.

www.winshuttle.com

SAP Demo and Discussion Forums A guided tour of SAP’s marketing analytical applications powered by SAP HANA Scott Druckenmiller, SAP Tuesday, 11:00 am – 11:30 am • SAP Booth

Attend this session and learn how your organization can leverage state-of-the -art analytic solutions to gain deeper insight into its customer trends. You’ll gain strategies for implementing more timely and contextual offers and promotions that are relevant and personalized to your customer base, helping to strengthen brand recognition and loyalty. Learn how to exploit the in-memory capabilities of these solutions to integrate financial and customer data and deliver real-time planning, analysis, and business advice.

How to improve responsiveness and control costs using SAP’s supply chain execution platform Bill King and Greg Gilbert, SAP Tuesday, 11:30 am – 12:00 pm • SAP Booth

Flawless supply chain execution is the last mile between you and your customers; and on-time delivery of the right product is often the critical factor in how your customers view their relationships with you. Attend this session as SAP product experts illustrate how the SAP Supply Chain Platform enables inventory transparency and more efficient operations to optimize your order fulfillment process. Leave this session armed with tips to help you build resiliency and flexibility into your supply network.

Procurement on-demand, on-premise, or a hybrid? How to choose the right deployment option Lalitha Rajagopalan, SAP Tuesday, 1:30 pm – 2:00 pm • SAP Booth

When it comes to your systems for strategic sourcing, contract management and procure-to-pay, you want a deployment model that provides the best ROI and meets your needs both today and tomorrow. This session will walk through the pros and cons of each deployment option and provide a list of the key questions you’ll want to ask in order to choose the best model for your business whether it be On-Demand, On-Premise or a Hybrid approach.

Utilizing 3D visualization to simplify complex processes throughout the enterprise Robert Merlo, SAP 3D Visual Enterprise Tuesday, 2:00 pm – 2:30 pm • SAP Booth

From manufacturing to service environments, 3D animations are being employed to help simplify and guide users through increasingly complex business processes. Attend this session and learn how traditional paperbased process definitions compare to the utilization of 3D models. See a live demonstration of 3D animated procedures utilizing mobile devices to simulate an “on-site” user experience.


15

SAP Demo and Discussion Forums Strengthen your customer experiences with SAP 360 Customer Scott Druckenmiller, SAP Wednesday, 12:00 pm – 12:30 pm • SAP Booth

The revolution has begun! Mobile-empowered, digitally connected, and socially networked consumers have forever changed the rules of customer engagement. Join in on this interactive session and learn how your organization can gain a true 360-degree view of your customers. This session will arm you with tips to better engage with customers one-on-one – in context and in real time – with SAP 360 Customer. Get greater insight into the rapid deployment of SAP CRM with HANA which offers customers a pre-configured solution, at a fixed price, based on best practices in the areas of sales, marketing and services.

Share experiences and network with other SAP customers, partners, and thought leaders.

Extending the value of your SAP investments: How to get the biggest bang for your buck with Ariba Solution Experts from Ariba, an SAP company Wednesday, 12:30 pm – 1:00 pm • SAP Booth

Join us during this interactive session and learn what significant savings and efficiencies can be gained while collaborating with your suppliers using Ariba’s On Demand solutions and the Ariba Network. See firsthand how operating on the Ariba Network frees trading partners from slow and costly paper-based processes. Get examples of efficiencies other companies using Ariba have gained across the procurement process. Leave this session with the knowledge to quickly deliver real bottom line value and achieve your goals for procurement excellence.

Enabling demand driven supply chains with new HANA powered applications Mark David, SAP Thursday, 10:30 am – 11:00 am • SAP Booth

Join this discussion based session and learn how to better predict changes in demand, realign your unified demand and supply plan, and drive rapid consensus based on the new supply chain applications powered by SAP HANA. Get tips on how to capture external market and retailer data in real time to sense, assess, and respond to demand signals faster than ever before. Find out how to bring together people, terabytes of data, and the analytics you need to drive supply chain.

Go mobile with SAP Work Manager and SAP Multi Resource Scheduler for your mobile workforce Ray Kowalski, SAP Thursday, 11:00 am – 11:30 am • SAP Booth

If you have or are thinking about having a mobile workforce, this session is a must attend! Gain a better understanding of how SAP MRS and SAP Work Manager can provide your mobile workforce the support they need to perform their jobs. Learn how to quickly dispatch work orders and notifications to your mobile employees using SAP Work Manager, providing real-time access to asset history and details. Find out how to provide critical planning and scheduling functionality such as geographical information systems data to your mobile workforce using SAP Mobile MRS.

Continued on next page

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SAP Demo and Discussion Forums How to integrate manufacturing with the enterprise using SAP’s manufacturing integration and intelligence software Victor Kingery, SAP Thursday, 12:00 pm – 12:30 pm • SAP Booth Learn about best practices in Realizing “Real Time Manufacturing Intelligence”. The key factors include for example: Project Success Criteria, System Architectures, and Global Standards. Get tips on how to link manufacturing processes with business operations to enable collaborative manufacturing and get the visibility you need to run your business in real time. Find out how to monitor, measure, and control process-improvement initiatives. This session will highlight the latest examples of successful implementations of SAP solutions which provide real-time manufacturing Intelligence.

Drive your entire business in real-time with SAP Business Suite on HANA Puneet Suppal, SAP America Thursday, 12:30 pm – 1:00 pm • SAP Booth

In this session you will learn how SAP Business Suite powered by SAP HANA provides you with smarter, faster and simpler ways to run your business and tap into new market opportunities. For the first time, this revolutionary solution unifies analytics and transactions into a single in-memory platform, which enables you to completely rethink and transform your business. You will learn about the advantages of this new solution.

Best practices for sales and operations planning for a more agile business Sandy Markin and Eric Simonson, SAP Thursday, 2:30 pm – 3:00 pm • SAP Booth

Faced with unpredictable economic conditions, volatile demand, and complex supply chain networks, companies are increasingly focused on using sales and operations business planning to become more agile, responsive, and resilient. Attend this lively forum to hear how best-inclass organizations are creating real-time supply chains to increase supply chain profitability. During this session you will learn how to transform S&OP processes to focus on broader aspects of the business plan, including sales, revenue, cost, new products, and supply chain alignment. Find out how to enable real-time S&OP processes through innovations in real-time computing, context-aware collaboration, and “Big Data.”

How to rapidly deploy condition-based maintenance using SAP MII Solution Sam Castro, SAP Thursday, 3:00 pm – 3:30 pm • SAP Booth

Attend this forum and learn how to employ condition-based maintenance using SAP MII (Enterprise Catalogue) to support improved maintenance capabilities and business processes. Develop a solid understanding of the SAP conditionbased maintenance rapid-deployment solution and learn how it can help your organization better maintain mission-critical assets. Find out how to achieve condition-based maintenance for a fixed price and in as little as seven weeks. See firsthand how the solution will optimize maintenance processes, reduce risk for crucial assets, and ensure that mission-critical equipment contributes to business success. Visit the Mobile Agenda: bit.ly/2013SAPinsider

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IBM Lounge The IBM Lounge offers attendees an exclusive opportunity to spend one-on-one time with subject matter experts from across North America and the IBM Client Center: Lab for SAP Solutions. Grab a refreshment, join a conversation, meet IBM Watson the grand challenge quiz show champion and get your most pressing questions answered in a relaxed atmosphere. From line of business solutions supported by cloud, mobility, and SAP HANA, our in-house experts can help you overcome your toughest challenges and provide insights you can apply at your own organization. Coupled with these lively discussions are customer stories, microforums, and live product demos. The IBM Lounge is located at #810 on the show floor and will be open during exhibit hours.

Come visit the IBM Lounge, booth #810. Meet with subject matter experts, ask a question, or join a microforum.

IBM Lounge Hours

Tuesday

10:15 am – 3:00 pm 5:15 pm – 6:45 pm

Wednesday

11:15 am – 2:30 pm 4:45 pm – 6:15 pm

Thursday

9:45 am – 4:00 pm

Tuesday, March 5

Wednesday, March 6

Thursday, March 7

Expert guidance to improve first call resolution and reduce average handling time for interaction centers enabled by SAP CRM

How to improve demand and distribution planning with mobile technology

From freight order-to-settlement: How SAP TM.8.1, SAP SNC, and a little-known mobile solution make a perfect storm to streamline your 3PL partnerships

Sathish Thandale and Sue Ecklin, IBM 11:00 am – 12:00 pm Understand the complete cloud story — it’s the difference between cloud implementation and cloud experimentation

Scott Geddes, IBM 12:00 pm – 1:00 pm How to build an SAP HANA strategy Chuck Kichler, IBM 1:30 pm – 2:30 pm

Chuck Kichler, IBM 12:30 pm – 1:30 pm

Road map to achieving a Demand Driven Supply Network (DDSN) enabled by SAP Business Suite

Get a working EWM sandbox in 7 days!

Vijay Rajan, IBM 4:45 pm – 5:45 pm

Timothy Craigmyle and Ankur Saxena, IBM 1:30 pm – 2:30 pm What do track and trace, serialization, and ePedigree mean to your supply chain? Timothy Craigmyle, IBM 5:30 pm – 6:15 pm

Brandon Bright, IBM 10:30 am – 11:30 am How analytics, cognitive technology, and social media can transform collective buying insights into smart demand planning Matthew Schwartz and Scott Geddes, IBM 12:00 pm – 1:00 pm Supplier collaboration in the cloud for SAP and non-SAP partners Harish Gupta, IBM 1:30 pm – 2:30 pm From freight order-to-settlement: How SAP TM.8.1, SAP SNC, and a little-known mobile solution make a perfect storm to streamline your 3PL partnerships Brandon Bright, IBM 2:30 pm – 3:30 pm


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Networking Networking Ribbons

DISCUSSION Forums

Attach industry ribbons to your conference badge and use them to find specific counterparts who are attending the conference. Find out what they’re learning and build a lasting network of peers. Visit the Registration Desk for more information.

These forums are informal, interactive get-togethers where SAP customers with similar interests, projects, and challenges can gather to talk about specific topics. Each topic will be facilitated by a subject-matter expert. You do not need to sign up in advance to attend, and there is no formal agenda. Just have a great discussion with people who share your concerns and interests.

Evening RECEPTIONS After the sessions on Tuesday and Wednesday, join hundreds of your peers at our evening receptions. It’s a chance to have discussions with the speakers, trade experiences in a casual setting with the people who fight the same battles you do every day, and visit the Exhibit Hall.

SAPExperts Live Sessions This forum offers attendees the opportunity to meet leading authors from SAPexperts.com and discuss topics from recent articles. Attend these sessions to get additional information, share and discuss experiences with your peers, and ask the author questions unique to your own experience. See page 21 for a complete listing and schedule.

ASK-THE-EXPERTS Pull up a chair in the Ask-the-Experts area of the Exhibit Hall during our Tuesday and Wednesday evening receptions and spend one-on-one time with the top experts. Learn from their real-world expertise and get specific insights on topics and questions that matter to you most. See pages 23-24 for a complete listing of experts.

your fingertips Your customized agenda at WHAT IS THE MOBILE AGENDA? The mobile agenda allows you to customize your learning experience and create a personalized agenda for each day of the conference. WHAT IF I WANT TO CHANGE MY SCHEDULE? You can change your schedule as often as you like, even while you’re at the show. No prior registration is needed for sessions that occur during the main conference. MANAGING YOUR CONFERENCE EXPERIENCE HAS NEVER BEEN THIS EASY.

BIT.LY/2013SAPINSIDER

20


Schedule

SAPexperts LIVE This forum allows you the opportunity to meet authors from SAPexperts.com and discuss topics from their articles. Share your own best practices related to the topic or ask questions pertinent to your individual situation. You’re encouraged to review the speaker’s article before the session.

All SAPexperts LIVE sessions will take place in the SAPexperts Theater in the SAPinsider Booth. Panel discussion: Avoid logistics disasters

How parallel processing in the foreground can improve performance

u Ali Sarraf, Enowa; Ravi Patwardhan and Kristin von Hoerde-Garijo, Westernacher & Partner Consulting

u

Tuesday, March 5 • 11:00 am – 11:45 am

Provide better customer support with personalized email and chat responses

Make the most of your warehouse management with SAP SCM EWM u

Sharad Agarwal, Infosys

Thursday, March 7 • 10:30 am – 11:15 am

u

Ashish Saxena, IBM

Bill Pritchett, Dow Corning Corporation

Thursday, March 7 • 12:00 pm – 12:45 pm

Tuesday, March 5 • 12:45 pm – 1:30 pm

Live forum: Real scenarios for using SAP reporting and analytics tools in your extended supply chain u

Ken Campbell and Todd Smith, PwC

SAPexperts

LIVE

See agenda.

Extra copies available at the SAPinsider booth.

SAPexperts How to Ho Usew Standard How toConfiguration to Us LIVE e StanUNegotiated serdSta to Automate Declining toate to Autom Connfigurat Auto da dard ion SAPe Leave Demclianin Leave Le Balances ave Ba xper onfig tiaCted ts lanceBsala te DgeNe clingo LIVE u in ra g Neg nces ti otiate on d

Wednesday, March 6• 12:00 pm – 12:45 pm

See agend a. s available SAPinsider at the booth.

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Extra

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Services.


21

Ask-the-Experts Pull up a chair in the Ask-the-Experts area of the Exhibit Hall during our receptions on Tuesday and Wednesday evenings and spend one-on-one time with the top experts. Learn from their real-world expertise and get specific insights on topics and questions that matter to you most.

tuesday, mARCH 5 5:45 pm – 6:30 pm • Exhibit Hall

Sponsored by

Logistics & SCM, PLM, Manufacturing, and Procurement 2013 Bjoern Bernard and Bernd Mosbrucker, GOPA IT

Gautam Narayan, Deloitte and Michael Corr, H.J. Heinz

Thomas Brassøe, Implement Consulting Group

Ashok Pai, Cognizant

SAP TM

SAP APO DP, PP/DS, inventory optimization

Petra Burssens, Merck Millipore

SAP APO, demand planning, S&OP

Supply chain assessment, supply chain planning (SAP APO, PP), supply chain collaboration (MM, SRM, SNC)

Ulf Petzel, SAP

eProcurement, the Ariba Network

Claudio Gonzalez, SCM Connections SAP APO SNP, CIF, subcontracting

SAP Product Lifecycle Management, SAP Product Stewardship Network, SAP master data management/ governance

Alan Hendry, SCMO2

Ashish Saxena, IBM

SAP APO, DP, SNC, PP/DS, SAP SNC

SCM EWM, SAP TM, track and trace

Michael Jewson and David Kennedy, Endicott Interconnect

Dr. Manfred Schulz, SAP AG

SAP MII integration, SAP Manufacturing Execution implementation and configuration

Michael Jud, SAP Labs

Procurement roadmap, usability/SRM user interface addon, SAP SRM

Mike Lackey, SAP Labs

Manufacturing best practices – customer successes, SAP Manufacturing strategy and solutions

Quality management, manufacturing, compliance

Keith Searls, Reveal USA

Procurement best practices, standard SAP reports, supply chain and inventory optimization

Todd Smith, PwC

SCPM, reporting and analytics, supply chain improvement

Kyle Sorensen, LogiStar Solutions

SCM EWM, SAP warehouse management, mobile data collection (SAPConsole, ITSMobile, voice)

Alan Mendel, LeverX

SAP PLM, SAP Portfolio and Project Management, SAP Visual Enterprise

CRM 2013 Toros Aledjian, SAP Labs

Bartosz Luczynski, Colgate-Palmolive

CRM Web UI, SAP Interactive Forms by Adobe, SAP NetWeaver® cloud portal

SAP CRM TPM in Excel, SAP CRM configuration and customization, software development

Dietmar Bohn, SAP AG

Pankaj Rana, NRG Energy

John Burton, SAP Labs

Tommy Thomas, Colgate-Palmolive

SAP solutions for sales, mobile sales solutions, cloud vs. OnPremise – SAP hybrid CRM approach SAP CRM service and interaction center

Jainender Kumar, SAP America

SAP CRM architecture/solution, SAP CRM lead and campaign management, SAP CRM survey management SAP CRM trade promotion management in-memory planning, SAP CRM price list, SAP CRM Excel planning

Marketing campaigns, programs and trade promotions, SAP Social Media, marketing process Integration with Finance Visit the Mobile Agenda: bit.ly/2013SAPinsider

23

Ask-the-Experts continued Wednesday, mARCH 6 5:15 pm – 6:00 pm • Exhibit Hall

Sponsored by

Logistics & SCM, PLM, Manufacturing, and Procurement 2013 Rosemary Boisclair, SAP

Gianni Pelizzo, Espedia

Matthew Campbell, SCMO2

Uwe Pfisterer, SAP AG

SAP Sourcing, SAP Contract Lifecycle Management, strategic sourcing

Product lifecycle management and SAP PLM 7, product portfolio management, SAP Visual Enterprise

SAP APO, SAP SNC, inventory optimization

Manufacturing, SAP ERP logistics, mobile

Timothy Craigmyle, IBM

SCM EWM, serialization/E-Pedigree, SAP warehouse management, SAP ERP integration with non-SAP systems

Kim Dunstan and Jeff Miller, Jabil Circuit SAP SRM

Alex Pierroutsakos, Novus International SAP Supply Chain Performance Management, SCOR

Christopher Sawchuk, The Hackett Group Sourcing and procurement


Joseph Grobler, Reveal USA

Supply chain optimization, S&OP, MRP and exception management

Procurement best practices, standard SAP reports, supply chain and inventory optimization

John Southard, C.H. Guenther & Son

Bill Hamilton, SAP

SAP TM

Commodity management

Michael Jewson and David Kennedy, Endicott Interconnect SAP MII integration, SAP Manufacturing Execution implementation and configuration

Jutta Wesemann-Ruzicka, SAP AG

Shop floor dispatching and monitoring, SAP ERP PP, Lean manufacturing on SAP HANA

Michael Lipton, SAP

Demand-driven supply chain, supply chain planning, supply chain collaboration

CRM 2013 Vijay Garg, The Principal Consulting

Enterprise mobility solutions, SAP Web Channel Experience Management, SAP CRM strategy and architecture

Matthias Goehler, SAP AG

Multi-channel, e-Commerce, e-Service, e-Marketing (SAP Web Channel Experience Management), social

Rajesh Gupta, Deloitte CRM technical upgrade

Dr. Ahmed Hezzah, Accenture

Global SAP CRM implementations, SAP CRM project management, and sales, marketing, and analytics

24



SAP CRM marketing, SAP CRM sales with emphasis on lead and opportunity management, integration with SAP ECC and non-SAP systems

Gert Tackaert, SAP

SAP CRM Interaction Center, SAP CRM Service and SAP CRM Service Manager mobile app, SAP 360

David Voss, SAP America

Trade promotion management, loyalty management, marketing and rapid deployment projects

Schedule

Conference Tracks PLM2013 Logistics and SCM2013 Manufacturing2013 Procurement2013 March 5 – 8 • Las Vegas

March 5 – 8 • Las Vegas

Ma rch 5 – 8 • La s Ve ga s

March 5 – 8 • Las Vegas

Be Effective: Leadership TRACK 1: Business process transformation, network design, benchmarking, and improvement strategies

Be Proactive: Innovation TRACK 2: R&D and engineering TRACK 3: Project and portfolio management

Be Collaborative: Procurement TRACK 4: Strategic procurement strategies TRACK 5: Procure-to-pay TRACK 6: Supplier management

Be Responsive: Supply Chain TRACK TRACK TRACK TRACK

7: Order processing 8: Demand and supply planning 9: Sales and operations planning (S&OP) 10: Inventory optimization and collaboration

Be Efficient: Manufacturing TRACK 11: Manufacturing operations TRACK 12: Manufacturing execution

Be Reliable: Logistics TRACK 13: Warehouse management TRACK 14: Transportation management TRACK 15: Track and trace

26


Schedule

Conference Tracks (continued)

Track 1: Strategy

Track 6: Mobility

Track 2: Sales

Track 7: Technical infrastructure

Track 3: Marketing

Track 8: Implementation, upgrades, and SAP enhancement package projects

Track 4: Customer service Track 5: Web and e-Commerce

Symbol Legend SAP 3D Visual Enterprise Solution Labs

45-Minute Session

SAP OnDemand Labs

30-Minute Session

SAP Demo and Discussion Forums IBM Microforums

S

Sponsored Educational Session SAPexperts LIVE Sessions


27

PEAK-CATALYST PEAK-CATALYSTSPECIALIZES SPECIALIZES IN SAP® SUPPLY CHAINMANAGEMENT MANAGEMENT (SAP (SAP SCM) AND SAP CHAIN EXTENDEDWAREHOUSE WAREHOUSE MANAGEMENT (SAP EXTENDED EWM)APPLICATIONS APPLICATIONS FEATURING: FEATURING: EWM) •• •• •• •• •• ••

WM//IM IM WM EWMImplementations Implementations EWM LaborTracking Tracking Labor EnterprisePrinting Printing Enterprise ParcelShipping Shipping Parcel Mobilityfor forSAP SAP Mobility

SAPMOBILE MOBILESOLUTIONS, SOLUTIONS, INCLUDING: SAP PlantMaintenance Maintenance (PM) (PM) •• Plant FieldService Service(CS) (CS) •• Field Track&&Trace Trace(All/OER) (All/OER) •• Track DirectStore StoreDelivery Delivery (DSD) (DSD) •• Direct Utilities(IS-U) (IS-U) •• Utilities

EXPERTISE DEPLOYING AND MANAGING ENTERPRISE-WIDE ENTERPRISE-WIDE SUPPLY CHAIN AND AND MOBILITY SAP SOLUTIONS.

SAPSERVICES SERVICESPARTNER PARTNER WITH WITH LASER LASER FOCUS FOCUS ON ON SAP SAP SAP SCM SCM SUITE SUITE Twentyplus plusyears years of of experience experience enabling enabling clients clients to •• Twenty to leverage leverage their their SAP SAP investments investments •• Over Over500 500SAP SAPWM WM customers customers have have entrusted entrusted us us to deploy SAP LES & best to deploy SAP LES & best practices practicestoto maximizeproductivity productivity and and efficiency efficiency maximize Provenexperience experience inin development, development, deployment deployment and •• Proven and management management of of innovative innovativeSAP SAP Mobile Supply Chain Solutions designed to address even the most challenging Mobile Supply Chain Solutions designed to address even the most challenging businessneeds needs business DeepSAP SAPsupply supply chain chain knowlege, knowlege, proven proven methodologies, methodologies, innovative •• Deep innovative resources resources&& financialstability stability financial Peak-Catalyst || 10330 10330 Old Old Columbia Columbia Road Road -- Columbia, Columbia, Maryland Peak-Catalyst Maryland 21046 21046 || USA USA Email:[email protected] [email protected] | |Phone: Phone:1-(800)-926-9212 800-926-9212 | |Web: Email: Web:www.peak-catalyst.com www.peak-catalyst.com

Schedule

Pre-conference Workshops: Monday, March 4 time

event

room

7:30 am – 5:00 pm

Registration

Convention Center Rotunda

9:00 am – 12:00 pm

Pre-conference Workshops An up-to-date look at the latest sales, service, and marketing capabilities available in SAP CRM 7.0

Jamaica A

CRM

Scott Druckenmiller, SAP Labs and Prashant Dube, SAP Canada

What every SAP customer needs to know about mobilizing the extended supply chain and enabling ondevice strategies

Antigua A

SCM

Winni Hesel, Enowa

Warehouse management primer: Leveraging the latest functionality from SAP

Montego A

Logistics


SAP Supply Chain Management 101: A comprehensive introduction to SAP’s operational planning and execution platform

Montego C

SCM

Ashish Saxena, IBM

A complete and up-to-date guide to SAP Product Lifecycle Management (SAP PLM)

Montego D

Innovation

Dan Bender, SAP Labs

A comprehensive introduction to the Ariba Network and On-Demand procurement solutions

St. Thomas A

Procurement

Sundar Kamakshisundaram and Chris Haydon, Ariba, an SAP company

SAP APO demand and supply planning 101: What’s in the box?

St. Thomas B

Alan Hendry, SCMO2

12:00 pm – 2:00 pm

Lunch

MEC C1

1:15 pm – 1:45 pm


Montego A

30


SCM

Schedule

Pre-conference Workshops: Monday, March 4 time

event

2:00 pm – 5:00 pm

Pre-conference Workshops

room

Demystify your SAP CRM technical architecture: An innovative introduction to installation, administration, and monitoring activities

Antigua A

CRM

Rajesh Manghat, EDT Systems

The 2013 guide to SAP CRM Interaction Center: Functionality, updates, and future roadmap

Antigua B

CRM


A comprehensive guide to implementing SAP APO functionality for production planning and detailed scheduling (PP/DS)

Jamaica A

SCM

Thomas Brassøe and Søren Skjødt, Implement Consulting Group

A comprehensive guide to transportation management functionality, deployment and migration options, and optimization strategies

Montego A

Logistics

Bernd Mosbrucker and Bjoern Bernard, GOPA IT

From capacity to capabilities: The future factory and the role of technology

Montego C

Manufacturing

Robert Parker, IDC Manufacturing Insights and Mike Lackey, SAP Labs

Interactive workshop: Business process management – moving to optimization

Montego D

Leadership

Daniel C. Morris, TATA Consultancy Services

Lessons for building your own PLM technology roadmap Alan Mendel and Boma Koko, LeverX

St. Thomas A

Innovation

.

Interactive workshop: Assess, improve, and execute an effective reporting and analytics strategy for your extended supply chain: A comprehensive guide to the SAP tools, process maps, and implementation tips

St. Thomas B

SCM

Todd Smith and Ken Campbell, PwC


31

Schedule

Tuesday, March 5 event

room

7:30 am – 6:45 pm

Registration


7:30 am – 9:00 am

Continental Breakfast

Promenade

8:15 am – 8:45 am


time

9:00 am – 10:30 am

Keynote Address: Ready … Set ... Reinvent — Your Business Now and for the Future

Track

Montego A Grand Ballroom

Steve Lucas, EVP and GM, SAP Database & Technology

10:15 am – 3:00 pm

Exhibit Hall

MEC B

10:30 am – 11:00 am

Extended Break

MEC B

11:00 am – 12:00 pm

Breakout Sessions A guided tour of SAP’s marketing analytical applications powered by SAP HANA

SAP Booth

CRM Track 3

Scott Druckenmiller, SAP

Boost your sales effectiveness with SAP Sales OnDemand

Andros B

CRM

Ariane Lindblom, Senior Director, Solution Marketing SAP Customer OnDemand & Sales LoB

Expert guidance to improve first call resolution and reduce average handling time for interaction centers enabled by SAP CRM

IBM Lounge

CRM

Sathish Thandale and Sue Ecklin, IBM

An introduction to recent innovations and improvements made to SAP CRM (on-premise)

Jamaica A

Dr. Tim Bolte, SAP AG

Guidelines for selecting the most appropriate SAP CRM Customer Interaction Center functionality to effectively serve your customers

Antigua A

CRM Track 1 CRM Track 4


A step-by-step guide for configuring and customizing SAP CRM mobile sales

Antigua B

Sandeep Raina, Fujitsu America

Lessons and prerequisites for leveraging SAP campaign automation to improve the effectiveness of your marketing campaigns

Trinidad B

CRM Tracks 2, 6, 7 CRM Tracks 3, 7

Mohit Gupta, Knack Systems

Case Study: How AmerisourceBergen succeeded with SAP usability

Trinidad A

Pete Lagana, Excellis Interactive and Jeff Wilkinson, AmerisourceBergen Corporation

PLM 2013 General Assembly: Enabling a proactive approach to innovation and excellence

MEC C2

3D VE – The Visual Business Experience

Key Largo

CRM Track 1

Innovation

Thomas Ohnemus, VP Solution Marketing, SAP PLM, SAP Manufacturing, SAP 3D Visual Enterprise and Graham Conlon, Global Vice President, SAP PLM Solution Management, SAP SAP

32


Leadership

S

Schedule

Tuesday, March 5 continued time

event

11:00 am – 12:00 pm

Breakout Sessions (continued)

room

New 2013 supply chain management benchmarks and metrics: How does your supply chain measure up?

St. Thomas B

Get control of indirect spend with SAP SRM

Montego D

Stuck with too much inventory? How to leverage advanced planning solutions to streamline product transitions

MEC C1

Case study: H.J. Heinz transforms demand planning across diverse geographies, business units, and IT landscapes

MEC C3

Case study: How PepsiCo Worldwide Flavor leverages SAP ERP and SAP MII to derive actionable intelligence from the shop floor

St. Thomas A

A step-by-step process to create a global template for your SAP EWM implementation

Montego A

Case study: How, why, and in what way Kimberly-Clark Health Care deployed SAP EWM and SAP Global Batch Traceability

Montego C

Ashish Saxena, IBM

Golrang Almgren-Jensen, Implement Consulting Group

Track Leadership Track 1 Procurement Track 5 Supply Chain Track 10


Supply Chain Track 8

Michael Corr, H.J. Heinz

Manufacturing Track 12

Saravan Chellamuthu, PepsiCo Worldwide Flavor


Logistics Track 13 Logistics Track 13

Steve Ivanovic and Scott Sablich, Kimberly-Clark Health Care

SAPexperts LIVE: Panel discussion: Avoid logistics disasters

SAPinsider Booth

Ali Sarraf, Enowa and Ravi Patwardhan and Kristin von HoerdeGarijo, Westernacher & Partner Consulting

11:30 am – 12:00 pm

Logistics Tracks 13, 14

Breakout Session How to improve responsiveness and control costs using SAP’s supply chain execution platform

SAP Booth

Logistics

Bill King and Greg Gilbert, SAP

12:00 pm – 1:30 pm

Lunch

12:30 pm – 1:30 pm

Breakout Session

MEC B

Understand the complete cloud story – it’s the difference between cloud implementation and cloud experimentation

IBM Lounge

Leadership

Chuck Kichler, IBM

12:45 pm – 1:30 pm

Breakout Session SAPexperts LIVE: Make the most of your warehouse management with SAP SCM EWM

SAPinsider Booth

Logistics Track 13

Grand Ballroom

Logistics Supply Chain

Ashish Saxena, IBM

1:30 pm – 2:30 pm

Breakout Sessions Logistics and SCM 2013 General Assembly: Re-thinking your supply chain: Changing the game with real-time capabilities Hans Thalbauer, Senior Vice President, Supply Chain Management, Industry Business Solutions, SAP Richard Howells, Head of Solution Marketing - Lines of Business, SAP


33

Schedule


event

1:30 pm – 2:30 pm

Breakout Sessions (continued) CRM 2013 General Assembly: How best run businesses are engaging with customers like never before

room MEC C2

Track

CRM

Jamie Anderson, Head of Global Solutions Marketing, CRM, SAP and Dr. Volker Hildebrand, Global Vice President of CRM Solution Management, SAP

Social collaboration as a game-changer in your sales, service, and marketing activities: Hands-on experience with SAP Jam

Andros B

CRM

John Garrish, Vice President of Solution Management

Critical dos and don’ts when implementing or upgrading SAP Recipe Development

MEC C3

Nico Bonthuys, Linx/AS

Leveraging SAP PLM to achieve product leadership for the discrete industries

St. Thomas B

Ulf Petzel, SAP

Procurement on-demand, on-premise, or a hybrid? How to choose the right deployment option

SAP Booth

Innovation Track 2 Innovation Track 2

Procurement

Lalitha Rajagopalan, SAP

Best practices to improve sourcing performance and identify saving opportunities using spend performance management functionality

Montego D

Procurement Track 4

Eric Xue, Bank of America (session is repeated on Thursday at 2:30 pm)

A look under the hood at the Ariba Network architecture

Montego A

Chris Haydon, Ariba, an SAP company (session is repeated on Thursday at 4:00 pm)

How to ensure quality to support the innovation-tofulfillment chain

St. Thomas A

Dr. Manfred Schulz, SAP AG (session is repeated on Friday at 10:15 am)

Get a working EWM sandbox in 7 days!

IBM Lounge

Timothy Craigmyle and Ankur Saxena, IBM

2:00 pm – 2:30 pm

Procurement Track 6 Manufacturing Track 11

Logistics

Breakout Session Utilizing 3D visualization to simplify complex processes throughout the enterprise

SAP Booth

Innovation

Robert Merlo, SAP 3D Visual Enterprise

2:30 pm – 3:00 pm

Extended Break

3:00 pm – 4:00 pm

Breakout Sessions

MEC B

Procurement 2013 General Assembly: Enabling procurement excellence in today’s networked enterprise

MEC C2

Get actionable marketing insights by building your own, personalized social media intelligence report

Andros B

Procurement

Emily Rakowski, Global Head of Procurement Solutions Marketing, SAP and Joseph Fox, Vice President at Ariba, an SAP company

Craig R. Döwning, SAP Cloud Marketing

34


CRM

Schedule


event

3:00 pm – 4:00 pm


room

The 2013 guide and roadmap to SAP CRM solutions: On-premise, on-demand, and on-mobile

Antigua A

An independent expert’s guide to making smarter marketing decisions with improved customer analytics

Antigua B

Insight selling – A new approach to winning in a social world

Trinidad A

Best practices for instituting or improving a customer loyalty program

Trinidad B

Case study: How Perkin Elmer provides a 360 degree view of its customers to its teleservice agents Rajiv

Jamaica A


Key Largo

From order to warehouse to transportation carrier: A guide to new solutions that support end-to-end logistics and supply chain execution excellence

Montego A

Comprehensive guidelines for leveraging SAP PLM to achieve product leadership in the process industry

St. Thomas B

Case study: How Caterpillar is crafting a global, collaborative, and real-time parts planning and distribution solution in a heterogeneous environment

MEC C1

An overview of SAP’s new strategies and solutions – and how they all fit together – to drive excellence in planning

Montego C

Case study: Global supply network planning gets a makeover at Estée Lauder

Montego D

Case study: How supply chain improvement projects at Pharmascience (Six Sigma and beyond) drive and sustain world class sales and operations

MEC C3

Case study: How Leprino Foods enhanced shelf life planning, leveraging production planning, and detailed scheduling

St. Thomas A

4:00 pm – 4:30 pm

Extended Break

Promenade

4:30 pm – 5:30 pm

Breakout Sessions

Dr. Volker Hildebrand, SAP (session is repeated on Wednesday at 12:00 pm)

Seng Kee Tan, Deloitte

Karlos Palmer, Dun & Bradstreet

Track CRM Track 1

CRM Track 3 CRM Tracks 1,2

S

CRM Track 3

Oliver Schultze, ecenta AG

Konduru, GlobalSoft Solutions and Vinod Aliminate, Perkin Elmer SAP

CRM Track 4

S

Leadership Leadership Track 1

Markus Rosemann, SAP AG


Innovation Track 2 Supply Chain Track 8

Jonas Hartzler, Caterpillar Logistics Services


Mark David, SAP

Manish Bhatnagar, Estée Lauder

Supply Chain Track 8 Supply Chain Track 9

Terry Vermeylen, Pharmascience (session is repeated on Friday at 11:30 am)

Ramesh Cooke, Leprino Foods

Manufacturing General Assembly: 360 degrees of operational excellence for Manufacturing

Mike Lackey, VP Solution Management LoB Manufactuing, SAP Labs

MEC C2


Manufacturing


35

Schedule


event

4:30 pm – 5:30 pm

Breakout sessions (continued)

room

Leverage social collaboration in SAP Jam to deliver winning customer experiences

Antigua A

A step-by-step action plan for building and proving a business case for SAP CRM

Jamaica A

Case study: Molex’s innovative approach for using SAP Customer Interaction Center to optimize post-sales activities

Trinidad A

An introduction to hybrid SAP CRM: How to best utilize cloud and on-premise solutions for sales and marketing

Trinidad B

Unleash the power of SAP HANA to improve target marketing activities

Antigua B

Segment your supply chain to better align KPIs, increase responsiveness, and improve cost allocation

Montego C

How to use portfolio and project management as a strategic ally to support the business

St. Thomas B

Case study: How EMD Millipore streamlined customer onboarding from eCatalogue to eInvoice leveraging the “Ariba Network”

Montego D

Hands-on experience with On Demand Sourcing and Contract Management solutions by Ariba

Andros B

Case study: How Jabil Circuit creates schedule agreement reports by leveraging SAP SNC and SAP NetWeaver BW

MEC C1

Aligning inventory planning with demand forecasts just got easier: A guide to SAP APO analytics built on SAP HANA

St. Thomas A

A guide to SAP TM 9.0 for shippers

Montego A

Leveraging track-and-trace principles and technology to ensure authentic, high-quality products

MEC C3

5:15 pm – 6:45 pm

Exhibit Hall

MEC B

5:30 pm – 6:15 pm

Breakout Session

John Garrish, SAP

Stephen Clark, CSC

Kalyani Boddupalli and Debra Engels, Molex


Pankaj Rana, NRG Energy

Ashok Pai, Cognizant

Andrea Langlotz, SAP AG

Track CRM Track 1 CRM Track 1 CRM Track 4 CRM Track 2, 3, 7 CRM Track 3, 7 Leadership Track 1 Innovation Track 3 Procurement Track 6

Petra Burssens, Merck Millipore

Sundar Kamakshisundaram, Solutions Marketing, Ariba, an SAP company

Procurement


Charles Nichols and Rocio Timko, Jabil Circuit

Eric Simonson, SAP Labs (session is repeated on Friday at 11:30 am) Bill King, SAP

Petra Diessner, SAP AG

What do track and trace, serialization, and ePedigree mean to your supply chain?

IBM Lounge

5:30 pm – 6:45 pm

Opening Night Reception

MEC B

5:45 pm – 6:30 pm

Ask-the-Experts

MEC B


36


Supply Chain Track 8 Logistics Track 14 Logistics Track 15

Logistics

Schedule

Wednesday, March 6 event

room

8:00 am – 6:15 pm

Registration


8:00 am – 9:00 am


MEC A

9:00 am – 10:00 am

Breakout Sessions

time

Live demo: SAP’s Web Channel Experience Management Solution

Antigua A

Lessons for modeling territories to streamline and optimize sales force assignments

Antigua B

Step-by-step instruction for efficiently and costeffectively implementing SAP CRM mobile sales 2.0 and 2.1

Jamaica A

Overview of the new sales, service, and marketing analytical applications powered by SAP HANA

Trinidad A

Are you as smart as your customers? How to thrive as an intelligent company

Trinidad B

Deriving, controlling, and sustaining ongoing value from supply chain master data – the lifeline of your business

St. Thomas B

How Allison Transmission consolidated product development and enterprise change management using SAP PLM 7.01 and SAP Portfolio and Project Management 5.0

Montego B

Why incremental implementation along a welldefined and managed enterprise project and portfolio management roadmap beats Big Bang every time

Montego C

A comprehensive solution overview of the “Ariba Network” cloud solutions for procurement catalog management

Montego D

Going mobile with supplier management: Lessons for leveraging new SAP SNC capabilities

MEC C1

Quicken your response to customer demand using SAP Demand Signal Management (built on SAP HANA)

MEC C3


Andros B

Enable efficient manufacturing by integrating shop floor processes with enterprise goals

St. Thomas A


Christian Matz, ecenta

track

CRM Track 5 CRM Tracks 2, 7 CRM Tracks 2, 6, 7, 8

Vijay Garg, The Principal Consulting

Beni Basel, SAP

Michael Hinshaw, MCorp Consulting


CRM Tracks 2, 3, 4 CRM Track 1 Leadership Track 1 Innovation Track 3

S

Innovation Track 3

S

Randall Dunn, Allison Transmissions and John Hoover, GyanSys

Ian Strain, Platinum DB Consulting

Procurement Track 6

Vikram Pathak, Ariba, an SAP company (session is repeated on Friday at 9:00 am)

Sharad Kerur, Cognizant

Tod Stenger, SAP

Supply Chain Track 10 Supply Chain Track 8 Supply Chain


Julia Zinovyeva, SAP AG



37

Schedule

Wednesday, March 6 continued time

event

9:00 am – 10:00 am


room

Case study: How, why, and where Dana Holding Corporation created a world-class global distribution center with an SAP EWM deployment

MEC C2

Tracing your product’s “family tree” just got easier: A look at SAP Global Batch Traceability and its support for corporate product genealogy

Montego A

10:00 am – 10:30 am

Extended Break

Promenade

10:30 am – 11:30 am

Breakout Sessions

track Logistics Track 13

Brad Knauf and Louise Strong, Dana Holding Corporation

Logistics Track 15

Stephen Cloughley, SAP Labs

Customize sales functions and operations to meet your company’s specific key account management requirements

Antigua A

Disruptive innovation and the new world of customer experience: What to do now to prepare

Antigua B

Panel discussion: Leading customers share their strategies for maximizing SAP CRM return on investment (ROI)

Jamaica A

An introduction to marketing solutions powered by SAP HANA

Trinidad A

Case study: How Yaskawa America transitioned its call center into a customer satisfaction generator

Trinidad B


Andros B

CRM Track 2, 7


Michael Hinshaw, MCorp Consulting


Moderator: Jim Goldfinger, SAP; Panelists: Jay Desai, W.W. Grainger; Jamie Gorajski, CareFusion; Greg Rhoads, Bentley Systems

Vikas Venugopal, SAP

Dennis Fitzgerald and Parvez Gani, Yaskawa America

CRM Track 3 CRM Track 4 CRM


Collaborative PLM in SAP: Achieving a single version of the truth in a complex supply chain

St. Thomas B

Understanding SAP offerings for warehouse management

Montego A

What’s new in SAP SRM user interface (UI) and procurement mobile enhancements?

Montego D

Accelerate the return on your SAP SCM investment with powerful SAP APO accelerators

Montego C

Nico Bonthuys, Linx/AS

Chrishawn Spackman, SOS4SAP

Michael Jud, SAP (session is repeated on Friday at 11:30 am)

Scott Barrett and Timothy Park, SCM Accelerators

Lessons for configuring SAP ERP to support the bundling of POs and STOs for faster fulfillment and lower transportation costs

MEC C1

Case study: Campbell’s block and tackle approach to achieving a demand driven supply network – holistically

MEC C3

Innovation Track 2 Logistics Track 13 Procurement Track 5 Procurement Track 6 Supply Chain Track 10

Prashant Kulkarni, PwC

Thomas Poteschil, The Campbell’s Soup Company

38



S

Schedule


event

10:30 am – 11:30 am


room

A look at the newest, powered by SAP HANA functionality to support integrated S&OP

MEC C2

3D VE in Manufacturing

Key Largo

Managing your supply chain data quality initiatives: An essential building block for information governance

Montego B

The future of mobile manufacturing 2013: SAP Innovation Challenge for manufacturing mobile apps

St. Thomas A

11:15 am – 2:30 pm

Exhibit Hall

MEC B

11:30 am – 12:00 pm

Extended Break

MEC B

12:00 pm – 1:00 pm

Breakout Sessions

Sandy Markin, SAP Labs SAP

Ricardo Rosales, BackOffice Associates


SAP Business Communications Management: Advanced integration options that can enhance customer contact in your organization

Antigua A

track Supply Chain Track 9 Manufacturing Leadership Track 1

S


CRM Track 4, 7

Bruce Acheson, ecenta America

The 2013 guide and roadmap to SAP CRM solutions: On-premise, on-demand, and on-mobile

Antigua B

Dr. Volker Hildebrand, SAP (repeat session)

Lessons for engaging customers via social media and other non-traditional interaction channels

Jamaica A


Guidelines and requirements for leveraging SAP Trade Promotion Planning and Optimization

Trinidad B

David Voss, SAP America

Get hands-on with social customer service, and learn how to leverage social media channels to delight your customers and avoid potential PR pitfalls

Andros B

CRM Track 1 CRM Track 1 CRM Track 3

CRM

Terence Chesire, Outbound Product Management

Strengthen your customer experiences with SAP 360 Customer

SAP Booth

CRM

Scott Druckenmiller, SAP

Case Study: SAP CRM mobility implementation at Vermeer Corporation

Trinidad A

Prajith Nair, GlobalSoft Solutions and Michelle Papendick, Vermeer Corporation

SAPexperts LIVE: Live Forum: Real scenarios for using SAP reporting and analytics tools in your extended supply chain

SAPinsider Booth

CRM Tracks 2,6

S

Leadership Track 1

Ken Campbell and Todd Smith, PwC

Who designed this supply chain? Toby Brzoznowski, LLamasoft

MEC C3

Leadership Track 1


39

Schedule


event

12:00 pm – 1:00 pm


room

The SAP Visual Enterprise – shifting the way you “see” SAP to improve time-to-market

St. Thomas B

Mastering complex workflow requirements in SAP PLM 7

Montego B

Case study: Lessons learned from Jabil Circuit’s global SAP SRM 7.0 rollout (leveraging the Business Rule Framework)

Montego D

Simplifying procure-to-pay and vendor master data using Microsoft Excel

Montego C

How to improve demand and distribution planning with mobile technology

IBM Lounge

Interactive discussion forum: SAP Forecasting and Replenishment: Recommendations for retail, CPG, and food and beverage industries

MEC C2

Best practices for achieving integrated S&OP using standard system functionality

MEC C1

SAP ERP versus SAP APO: Which production planning functionality do I use, and how can I be successful?

St. Thomas A

Leveraging SAP EWM as the backbone for integrating plan-to-delivery across the end-to-end supply chain: Lessons from two business transformation stories

Montego A

Robert Merlo, SAP

Sascha Schwenker, Reinhard M. Staebler and Paul Cassidy, CENIT

track Innovation Track 2 Innovation Track 2

S

Procurement Track 5

Kim Dunstan and Jeff Miller, Jabil Circuit

Tonita Espinosa-Young, Johns Manville

Scott Geddes, IBM

Procurement Track 4

S

Supply Chain Supply Chain Track 8

Vinay Sumant, PwC



Supply Chain Track 9 Manufacturing Track 11 Logistics Track 13

Ankur Saxena, IBM

12:30 pm – 1:00 pm

Breakout Session Extending the value of your SAP investments: How to get the biggest bang for your buck with Ariba

SAP Booth

1:00 pm – 2:30 pm

Lunch

MEC B

1:00 pm – 1:45 pm

Breakout Session

Solution Experts from Ariba, an SAP company


Andros B


1:30 pm – 2:30 pm

Chuck Kichler, IBM

IBM Lounge

Leadership

Breakout Sessions Enhance sales productivity with SAP’s newest solutions for sales

Antigua A

Achieve multi-channel service excellence with new and enhanced capabilities for SAP CRM Service Management

Antigua B


Gert Tackaert, SAP

40

Procurement

Breakout Session How to build an SAP HANA strategy

2:30 pm – 3:30 pm

Procurement



Schedule


event

2:30 pm – 3:30 pm


room

Strategically plan and implement SAP CRM globally on time and on budget

Jamaica A


Case study: How Honeywell ACS optimized its online shop for a superior Web channel experience

Trinidad B

Get real-time insight into your brand and engage with your customers with SAP Social OnDemand and SAP Social Media Analytics

Trinidad A


Andros B

Emerging technologies in PLM: A look at mobile and in-memory analytics

MEC C3

What you need to know before you implement SAP Product Lifecycle Management (SAP PLM) 7.0x

St. Thomas B

Putting the “world” in world-class procurement: 2013 benchmark insights

Montego D

Performance, compliance, and risk management: The key pillars of an effective supplier management strategy

Montego B

Strategies to improve service targets across your supply chain with inventory optimization technology

MEC C1

Case study: How SanDisk improved order-to-ship cycles with real-time event management

MEC C2

3D VE in Manufacturing

Key Largo

Case study: How Endicott Interconnect leverages SAP MII and SAP Manufacturing Execution for their designto-build (and re-build) projects

St. Thomas A

Orchestrating the supply chain: Harmonizing S&OP, planning, and analytics

Montego C

Case study: Canadian Pacific’s journey to increase revenue, decrease payment cycles, and improve productivity with SAP TM

Montego A

Extended Break

Promenade

Andy Diehl and Dan Anderson, Honeywell Automation and Control Solutions

track CRM Track 8 CRM Track 5

CRM Track 1

S

Amit Venugopal, ecenta AG

CRM



Eric Stajda, LeverX

Christopher Sawchuk, The Hackett Group

Rajiv Jain, PwC

Sandy Markin, SAP Labs

Kehat Shahar, SanDisk SAP

Innovation Track 2 Innovation Track 2 Procurement Track 4 Procurement Track 6

S


S

Manufacturing Manufacturing Track 12

David Kennedy and Michael Jewson, Endicott Interconnect

Manufacturing

Track 9

Andrew McCall and Sharon Nelson, Plan4Demand Solutions

S

Logistics Track 14

Pam Arpin and Jim Harris, Canadian Pacific

3:30 pm – 4:00 pm


41

Schedule

Wednesday, March 6 continued event

time 4:00 pm – 5:00 pm

room

track

Breakout Sessions Mobilize your sales, marketing, and service workflow in a matter of weeks!

Antigua A

Case study: Achieving better email marketing, lead generation, and lead nurturing at Bentley Systems

Antigua B

Live demo: Social CRM solutions

Jamaica A

Best practices for improving revenue and profit with SAP Price and Margin Management

Trinidad B


Andros B

Case Study: Improving customer engagement at SONNY’S Enterprises using SAP Web Channel Experience Management and CoreMedia LiveContext

Trinidad A

Case study: How The Principal Consulting revolutionized Web processes with SAP Web Channel Experience Management 3.0

Montego C

Introducing SAP Business Suite powered by SAP HANA

St. Thomas B

Evaluate the latest performance management solution from SAP to measure, monitor, and model supply chain metrics

Montego D

Everything you need to know about improving forecast accuracy for fast-changing product line-ups with SAP APO functionality for demand planning

MEC C2

A holistic guide for sensing and quickly responding to demand signals leveraging SAP demand-driven supply network solutions

MEC C3

A detailed guide to SAP’s new tool for easy shop floor dispatch and event monitoring

St. Thomas A

Interactive discussion forum: What’s in your warehouse? How your peers are answering this question

Montego A

An update on SAP Event Management – Lessons for managing by exception, minimizing risk, reducing costs, and improving visibility across your extended supply chain

MEC C1

4:45 pm – 6:15 pm

Exhibit Hall

MEC B

4:45 pm – 5:45 pm

Breakout Session

Sandeep Raina, Fujitsu America

Kiran Koons and Chris Helm, Bentley Systems Matthias Goehler, SAP AG

Jack Nehmer, SAP

CRM Track 6, 7 CRM Track 3 CRM Track 1 CRM Track 1, 2 CRM


CRM Track 5

S

CRM Track 5

S

Alexander Dieterle, ecenta and Jannell Fuller, CoreMedia Corporation

Mark Dooley, The Principal Consulting

Puneet Suppal, SAP America (session is repeated on Thursday at 2:30 pm)

Ganesh Wadawadigi, SAP

CRM Track 1 Lead. Track 1 Leadership Track 1 Supply Chain Track 8

Alan Hendry, SCMO2


Michael Lipton, SAP

Jutta Wesemann-Ruzicka, SAP AG


Manufacturing Track 12 Logistics Track 13 Logistics Track 15

Petra Diessner, SAP AG

Road map to achieving a Demand Driven Supply Network (DDSN) enabled by SAP Business Suite

IBM Lounge

Vijay Rajan, IBM

5:00 pm – 6:15 pm

Cocktail Reception

MEC B

5:15 pm – 6:00 pm

Ask-the-Experts

MEC B

42


Supply Chain

Schedule

Thursday, March 7 event

room

8:00 am – 6:15 pm

Registration


8:00 am – 9:00 am


MEC A

9:00 am – 10:00 am

Breakout Sessions

time

Case study: How Dow Corning Corporation optimized its lead generation and distribution process and boosted the sales pipeline

Antigua A

track

CRM Track 2, 3


Case study: How KLA-Tencor revamped its field service user experience in less than 4 months

Antigua B

Renee Jordan, KLA-Tencor

A complete guide to SAP CRM marketing solutions: New functionality available today and planned for the future

Jamaica A

Vikas Venugopal, SAP

Live demo: Get more out of SAP CRM by leveraging it in conjunction with SAP BusinessObjects Dashboards

Trinidad B

Beni Basel, SAP


Andros B

CRM Track 2 CRM Track 3 CRM Track 1

CRM


Smarter Commerce – the new frontier of selling

Trinidad A

Chris Moose, IBM

How to get your supply chain management solutions up and running fast

MEC C1

Markus Rosemann, SAP AG

Best practices to leverage standard SAP tools and reports that streamline purchasing and improve on-time delivery

MEC C3

CRM Tracks 1, 5, 6

S

Leadership Track 1 Leadership Track 1


Optimize supply chain efficiency and deliver customer success: How to mobilize SAP data with rugged enterprise devices

Montego C

Leadership Track 1

S

Mike Maris, Zebra Technologies

SAP PLM on the go: A look at mobile and in-memory analytics updates

St. Thomas B


A comprehensive look at how to optimize SAP to support commodity procurement and management

Montego D

Bill Hamilton, SAP

An update on how to manage (and adapt) your demand and supply plan, quickly and responsively

MEC C2

Michael Lipton, SAP

How to automate a complex assembly facility with SAP MII and SAP Manufacturing Execution

St. Thomas A

Travis Stevens, SYSTEMA USA

Case study: How C.H. Guenther & Son is poised for growth leveraging SAP TM 8.0: Tales from an early rampup customer

Montego A

Innovation Track 2 Procurement Track 4 Supply Chain Track 8 Manufacturing Track 12 Logistics Track 14

John Southard, C.H. Guenther & Son


43

Schedule

Thursday, March 7 continued time

event

room

9:45 am – 4:00 pm

Exhibit Hall

MEC B

10:00 am – 10:30 am

Extended Break

MEC B

10:30 am – 11:30 am

Breakout Sessions Proactive customer care: Expert recommendations and tools for improving the performance of your interaction center

Antigua A

track

CRM Track 4

Christian Elgaard, Implement Consulting Group

Live demo: SAP Customer OnDemand

Antigua B

William Hou, SAP

Live demo: A firsthand look at the usability improvements delivered in SAP CRM 7.0

Jamaica A

Toros Aledjian, SAP Labs

Extending key CRM processes through Facebook: Capabilities, integration points, and process decisions

Trinidad A

Vishal Mani, Knack Systems

SAPexperts LIVE: How parallel processing in the foreground can improve performance Sharad Agarwal, Infosys

Get hands-on with social customer service, and learn how to leverage social media channels to delight your customers and avoid potential PR pitfalls

SAPinsider Booth Andros B

CRM Track 2, 4 CRM Track 5 CRM Track 1 CRM Track 7

CRM

Terence Chesire, Outbound Product Management

3D VE in Service

Key Largo

SAP

SAP’s vision for a mobile supply chain

MEC C3


Case study: Increasing market share and reducing cycle time at Bombardier: Lessons from the company’s SAP PLM deployment

St. Thomas B

Leadership Leadership Track 1 Innovation Track 2

Tandeep Sandhu, Bombardier Aerospace

Best practices to capture hidden savings leveraging working capital management strategies

Montego D

Chris Haydon, Ariba, an SAP company

The consumerization of eProcurement: BuyerQuest brings an “Amazon-like” approach to the enterprise

Montego C

Matt Fisher, Jack Mulloy, and Ron Carcamo, BuyerQuest

Enabling demand driven supply chains with new HANA powered applications

SAP Booth

Procurement Track 4 Procurement Track 5

Supply Chain

Mark David, SAP

Case study: How and why Leprino Foods reimplemented its demand planning solution to improve forecast accuracy

MEC C2


Jeffrey Yamasaki and Brian Zeigler, Leprino Foods

Case study: Sales and operations planning (S&OP) in Cameron International’s complex manufacturing environment Ramesh Rajagopalan, Cameron International

44


MEC C1


S

Schedule


event

10:30 am – 11:30 am


room

Benchmarking and monitoring manufacturing processes using manufacturing performance management functionality from SAP

St. Thomas A

track Manufacturing Track 12

Frank Platt, SAP


IBM Lounge

Logistics

Brandon Bright, IBM (session is repeated on Thursday at 2:30 pm)

A comprehensive guide to the integration between SAP EWM and SAP TM for improved logistics

Montego A

Richard Kirker, SAP Labs

11:00 am – 11:30 am

Logistics Track 13

Breakout Session Go mobile with SAP Work Manager and SAP Multi Resource Scheduler for your mobile workforce

SAP Booth

Procurement

Ray Kowalski, SAP

11:30 am – 12:00 pm

Extended Break

12:00 pm – 1:00 pm

Breakout Sessions

MEC B

Case study: How Day & Zimmermann increased sales productivity and provided a more user-friendly SAP CRM experience

Antigua A

CRM Track 2

Bernard Greene III, Day & Zimmermann

Innovative ways to thrive as a social enterprise with SAP Customer OnDemand

Antigua B

Karl Rupilius, Deloitte

Leveraging a rapid deployment approach to get SAP CRM up and running fast

Jamaica A

Seema Thomas, SAP Labs

An overview of the latest developments in SAP’s multichannel e-commerce strategy

Trinidad A


SAPexperts LIVE: Provide better customer support with personalized email and chat responses

SAPinsider Booth


Case study: How Novus achieves supply chain performance excellence by linking 7 KPIs to 4 critical business drivers

MEC C3

CRM Track 1 CRM Track 8 CRM Track 5 CRM Track 4

Leadership Track 1

Alex Pierroutsakos and Rakesh Kharinar, Novus International

A comprehensive overview of the latest SAP CAD Integration solution

St. Thomas B

Ulf Petzel, SAP

Case study: How BNSF Railway leverages SAP CLM to mitigate supplier and customer risk, ensure contract compliance and streamline project management

Montego D

Innovation Track 2 Procurement Track 6

Valla Govindan, BNSF Railway


45

Schedule


event

12:00 pm – 1:00 pm

Breakout Sessions (continued) Hands-on experience with On Demand Sourcing and Contract Management solutions by Ariba

room Andros B

track

Procurement


How analytics, cognitive technology, and social media can transform collective buying insights into smart demand planning

IBM Lounge

Supply Chain

Matthew Schwartz and Scott Geddes, IBM

How to enable business networks beyond your four walls: Leveraging SAP SNC for B2B collaboration

MEC C1

Ganesh Vellore, SAP

Special 2-part session on variant configuration: Part 1: A comprehensive guide to leveraging standard variant configuration functionality for make-to-order scenarios: Modeling and master data best practices

MEC C2


Roopesh Sharma, PwC

Interactive discussion forum: All about production planning and detailed scheduling (PP/DS) functionality

St. Thomas A

Thomas Brassøe, Implement Consulting Group

How to integrate manufacturing with the enterprise using SAP’s manufacturing integration and intelligence software

SAP Booth


Manufacturing

Victor Kingery, SAP

A detailed comparison of SAP ERP functionality for warehouse management with the latest release of SAP EWM

Montego A

Logistics Track 13

Richard Kirker, SAP Labs

SAP warehouses and voice-enabled solutions: Proven best practices to transform your distribution operations

Montego C

Scott Powell, Vocollect

12:30 pm – 1:00 pm

Logistics Track 13

Breakout Session Drive your entire business in real-time with SAP Business Suite on HANA

SAP Booth

Leadership

Puneet Suppal, SAP America

1:00 pm – 2:30 pm

Lunch

1:30 pm – 2:30 pm

Breakout Session Supplier collaboration in the cloud for SAP and non-SAP partners Harish Gupta, IBM

46


MEC B IBM Lounge

Procurement

S

Schedule


event

2:30 pm – 3:30 pm

Breakout Sessions

room

Best practices for leveraging mobility to drive value and innovation in your sales, marketing, and service processes

Antigua A

track CRM

Track 2, 3, 4, 6

Steven Tse, Deloitte

Improve the effectiveness of marketing campaigns by harnessing the combined power of social media and SAP CRM

Antigua B

CRM Track 1, 3

Jainender Kumar, SAP America

Oops, I did it again: Why we make mistakes and what motivates us to do better

Jamaica A

Bill Ziska, Deloitte

Streamline order management with the latest enhancements in SAP ERP, SAP CRM, SAP HANA, and SAP Mobile Apps

Trinidad A

CRM Track 1 CRM Track 2, 6

Prashant Dube, SAP Canada


Andros B

CRM

Adriane Lindblom, Senior Director, Solution Marketing SAP Customer OnDemand & Sales LoB

Introducing SAP Business Suite powered by SAP HANA

MEC C3

Puneet Suppal, SAP America (repeat session)

3D VE in Service

Key Largo

SAP

Lessons learned from ITSmobile and HTML5 mobility projects at Peak-Ryzex

Montego C

Chris Schultz, Peak-Ryzex

A best practice approach to speed time-to-market and improve data quality leveraging the SAP PLM platform

St. Thomas B


Best practices to improve sourcing performance and identify saving opportunities using spend performance management functionality

Montego D

CRM Track 1 Lead. Track 1 Leadership Leadership Track 1

S

Innovation Track 2 Procurement Track 4

Eric Xue, Bank of America (repeat session)

Best practices for sales and operations planning for a more agile business

SAP Booth

Supply Chain

Sandy Markin and Eric Simonson, SAP

Special 2-part session on variant configuration: Part 2: A comprehensive guide to leveraging standard variant configuration functionality for make-to-order scenarios: Analytics for greater cost and margin visibility

MEC C1


Nikhil Sharma, PwC

Increase forecast accuracy using advanced forecasting and demand sensing methods Tod Stenger, SAP

MEC C2



47

Schedule


event

2:30 pm – 3:30 pm

Breakout Sessions (continued) Case study: Why IDEXX chose PP/DS to support batch managed production planning

room St. Thomas A

Justin Weyand and Sreekanth Ratakonda, IDEXX Laboratories (session is repeated on Thursday at 5:15 pm)


IBM Lounge

track Manufacturing Track 11

Logistics

Brandon Bright, IBM (repeat session)

Panel discussion: Leading experts offer advice for designing a transportation management solution

Montego A

Moderator: Bill King, SAP; Panelists: Pam Arpin and Jim Harris, Canadian Pacific; John Southard, C.H. Guenther & Son; Bernd Mosbrucker, GOPA IT

3:00 pm – 3:30 pm

Logistics Track 14

Breakout Session How to rapidly deploy condition-based maintenance using SAP MII Solution

SAP Booth

Manufacturing

Sam Castro, SAP

3:30 pm – 4:00 pm

Extended Break

4:00 pm – 5:00 pm

Breakout Sessions Turn your skeptical sales users into SAP CRM Sales ambassadors: A proven strategy for increasing ROI

MEC B Antigua A

Christian Elgaard, Implement Consulting Group

Case study: How LTD Commodities stuck to an aggressive timetable and budget during its upgrade to SAP CRM 7.0

Antigua B


Dan Callahan, LTD Commodities

Live demo: End-to-end field service management with SAP CRM

Jamaica A

Gert Tackaert, SAP

Breaking the mold: How to develop, maintain, and upgrade custom SAP CRM e-commerce applications

Trinidad A

Bhanu Sistla, Deloitte


Andros B


CRM


A guide to analytic solutions for harnessing large amounts of data to improve supply chain planning and performance

MEC C3

Leadership Track 1


Strategies for removing the pain from your engineering project and resource management efforts

St. Thomas B

David Kramp, LeverX (session is repeated on Friday at 10:15 am)

A look under the hood at the Ariba Network architecture

Montego D

Chris Haydon, Ariba, an SAP company (repeat session)

Case study: HD Supply streamlines order-to-cash using SAP Event Management Meenal Naik, HD Supply

48


MEC C1

Innovation Track 3

Procurement Track 6 Supply Chain Track 7

Schedule

Thursday, March 7 continued time 4:00 pm – 5:00 pm

event

room

track

Breakout Sessions (continued) Are you ready to get started with the SAP rapid deployment solution for service parts planning?

MEC C2

Jeff Majestic, SAP

What you see is what you get: Leveraging SAP Visual Enterprise to get a multi-dimensional view of your business-critical manufacturing data

St. Thomas A

Supply Chain Track 8 Manufacturing Track 12

Robert Merlo, SAP

Panel discussion: Leading experts share their insights from real-world SAP EWM implementations

Montego A

Moderator: Richard Kirker, SAP; Panelists: Brad Knauf, Dana Holding Corporation; Spencer Farr, LogiStar Solutions; Steve Ivanovic and Scott Sablich, Kimberly-Clark Health Care

5:00 pm – 5:15 pm

Refreshment Break

5:15 pm – 6:15 pm

Breakout Sessions

Logistics Track 13

Promenade

Live demo: Building an SAP CRM UI on the fly

Antigua A

Toros Aledjian, SAP Labs

Case study: Institut Straumann AG goes mobile: An inside look at how the global company deployed SAP CRM Sales 2.0 on the iPhone and iPad

Jamaica A


Natacha Gutermuth, Institut Straumann AG

Interactive discussion with experts and peers: SAP CRM powered by SAP HANA

Trinidad A

Moderator: Jamie Anderson, Dr. Volker Hildebrand and Vikas Venugopal, SAP; Tim Bolte, SAP AG

A look at the 6 key findings that distinguish supply chain leaders from the PwC benchmark study findings

MEC C1

Ben Zelinsky, PwC

How the energy sector uses SAP Portfolio and Project Management to manage portfolio complexity

St. Thomas B


Get actionable marketing insights by building your own, personalized social media intelligence report

Andros B

CRM Track 1

Leadership Track 1 Innovation Track 2

Procurement

Craig R. Döwning, SAP Cloud Marketing

Case Study: How Codelco automated material and services procurement and reduced cycle times with SAP SRM 7.0 implementation

Montego D

Procurement Track 5

Eduardo Quintana, Codelco

Achieving “quick wins” using standard SAP analysis tools like LIS

MEC C2


Case study: Why IDEXX chose PP/DS to support batch managed production planning

St. Thomas A

Justin Weyand and Sreekanth Ratakonda, IDEXX Laboratories (repeat session)

Panel discussion: How SAP Event Management tracks and monitors the status of processes and tasks in action Moderators: Kevin Wilson, Q Data USA; Petra Diessner, SAP AG; Meenal Naik, HD Supply

Montego A

Supply Chain Track 10 Manufacturing Track 11

Logistics Track 15


49

Schedule

Friday, March 8 event

room

8:00 am – 12:30 pm

Registration


8:00 am – 9:00 am


MEC A

9:00 am – 10:00 am

Breakout Sessions

time

Reaching the right audience: Lessons to utilize relationship-based segmentation and communication in SAP CRM

Antigua A

code

CRM Track 3

Ben Richards, Deloitte

Maximize your customer interaction potential with lessons for exploiting real-time offer management (RTOM)

Antigua B

CRM Track 2, 4

Pankaj Shandilya, Deloitte

Case study: Maximizing global online sales potential at Dow Chemical


Jamaica A

Arvind Pejavara, Dow Chemical

Enabling more informed sales, marketing, and service decisions with geographic information systems (GIS)

Trinidad A

Narottam Pant, Knack Systems


Andros B

CRM Track 2, 5 CRM Track 1

CRM



Key Largo

SAP

Pick and fund the right projects using a combined PPMBI dashboard solution

St. Thomas B

Ashish Tewari, Deloitte

Tips and techniques to enable sourcing and contract best practices

Montego D

Rosemary Boisclair, SAP

A comprehensive solution overview of the “Ariba Network” cloud solutions for procurement catalog management

MEC C2

Leadership Innovation Track 3 Procurement Track 4 Procurement Track 6

Vikram Pathak, Ariba, an SAP company (repeat session)

An expert guide to leveraging SAP SCM advanced planning engines to optimize subcontracting scenarios

MEC C3

Claudio Gonzalez, SCM Connections

Going mobile with manufacturing? How SAP solutions could support your strategy

St. Thomas A


How to leverage SAP TM as an execution platform for LSPs

Montego A

Bill King, SAP

Case study: How Varian Medical Systems tamed the export compliance beast in a configurable products environment using global trade services functionality

MEC C1

Jason Jester, Varian Medical Systems

10:00 am – 10:15 am

50

Refreshment Break


Promenade

Supply Chain Track 8 Manufacturing Track 12 Logistics Track 14 Logistics Track 15

Schedule

Friday, March 8 continued time

event

10:15 am – 11:15 am

Breakout Sessions

room

Guidelines and best practices for effectively tracking and resolving customer issues with a standardized case management approach

Antigua A

code CRM Track 4

Abhishek Nagrath, Deloitte

Case study: Lessons from Colgate-Palmolive’s implementation of SAP’s new Excel-based trade promotion planning tool

Antigua B

CRM Track 3, 7

Tommy Thomas and Bartosz Luczynski, Colgate-Palmolive

Save time and effort with the SAP Rapid Deployment solution for SAP CRM analytics

Jamaica A

Seema Thomas, SAP Labs

Case study: How UIL Holdings Corporation merged acquired companies onto its existing SAP CRM system

Trinidad A

Wayne Spano and Jim McNally, UIL Holdings Corporation


Andros B


CRM


3D VE in R&D

Key Largo

SAP

Strategies for removing the pain from your engineering project and resource management efforts

Montego D

David Kramp, LeverX (repeat session)

Evaluate a new tool to manage your bid-to-execution customer projects

St. Thomas B

Andrea Langlotz, SAP AG

A look at the missing link to Services spend

MEC C1

Cathal O’Sullivan, Ariba, an SAP company

Best practices to reduce costs with strategic procurement optimization leveraging SAP NetWeaver BW

Montego A

Vinay Jain, PwC

SAP Supply Network Collaboration: The 2013 roadmap and new implementation scenarios

MEC C3

Ganesh Vellore, SAP

How to ensure quality to support the innovation-tofulfillment chain

St. Thomas A

Dr. Manfred Schulz, SAP AG (repeat session)

An up-to-date guide to comprehensive global trade services functionality from SAP to ensure trade compliance

MEC C2

Leadership Innovation Track 3 Innovation Track 3 Procurement Track 5 Procurement Track 5 Supply Chain Track 10 Manufacturing Track 11 Logistics Track 15

Gregory Ertel, SAP

11:15 am – 11:30 am

Refreshment Break

Promenade


51

Schedule

Friday, March 8 continued time

event

11:30 am – 12:30 pm

Breakout Sessions Improving CRM data integrity: Undocumented workarounds for enabling custom data replication between SAP ERP and SAP CRM

room Antigua A

code CRM Track 7

Sharad Agarwal, Infosys

Case study: Lessons from Applied Materials to ensure accurate product configuration with SAP CRM Internet Pricing Configurator

Antigua B

CRM Track 7

Peter van Opdorp, Applied Materials

Key decisions and success factors for upgrading to SAP CRM 7.0 enhancement package 2

Jamaica A

Rajesh Gupta, Deloitte

Tips and best practices for improving usability during your CRM implementation project

Trinidad A

Bala Nair, Deloitte

A five-step path to ensure your master data strategy supports supply chain excellence

St. Thomas B

Sharon Nelson, Plan4Demand Solutions


Andros B

CRM Track 8 CRM Track 8 Procurement Track 5

Procurement


What’s new in SAP SRM user interface (UI) and procurement mobile enhancements?

Montego D

Michael Jud, SAP Labs (repeat session)

Streamline the data transfer between SAP ERP and SAP APO using the core interface (CIF)

MEC C1

Claudio Gonzalez, SCM Connections

Aligning inventory planning with demand forecasts just got easier: A guide to SAP APO analytics built on SAP HANA

MEC C3

Procurement Track 5 Supply Chain Track 8 Supply Chain Track 8

Eric Simonson, SAP Labs (repeat session)

Case study: How supply chain improvement projects at Pharmascience (Six Sigma and beyond) drive and sustain world class sales and operations

MEC C2


Terry Vermeylen, Pharmascience (repeat session)

Top of the game strategies for ensuring a successful partnership with your third-party logistics (3PL) provider

Montego A

Chrishawn Spackman, SOS4SAP

12:30 pm

52

Grab ‘n’ Go Box Lunch – Conference Concludes


Bermuda

Logistics Track 13

ecenta Company Profile at a Glance Our Vision We Integrate. We innovate. We Care

Our Partners - SAP® - CoreMedia

Our Company

- Sybase

- Founded in 2000 in Germany

- eGain

- Headquarter in Walldorf, Germany

- Virtual Forge

- @200 employees

- Strongmail

- Local offices in EMEA, North America, APA and Australia

Our Relationship with SAP - Development and Co-Innovation Partner

Our Profile - High-End SAP® CRM Consulting, with focus on  Interaction Center with Multi Channels

for SAP CRM since 2001 - Special Expertise Partner BI & SAP BusinessObjects™

 Integrated Service Management

- Sybase/Syclo Mobility Partner

 Sales Force Automation

- Co-Innovation Partner for Customer On

 Sales Order Processing, both into SAP CRM and SAP ECC

Demand - Global Implementation Partner of SAP

 Web Channel Experience Management

Business Communications Management

 CRM on HANA, Customer 360

since 2008

 Social, Sales and Service on Demand - Expert Skills in SAP Business Communications Management, SAP BI & SAP BusinessObjects™ and MDM/MDG - Strong knowledge in Consume To Cash and industry solutions for Financial Services - Mobility implementations: Sybase™/Syclo™ Our Strength - Ability to provide highly skilled consultants in all of our focus areas - Ability to implement globally - Ability to successfully deliver medium to high complexity SAP implementations with strong focus on project implementation methodology

Our Customers: - High Tech: Intel, Lam Research, Lenovo, SAP AG, Sybase, HTC - Life Sciences: Intuitive Surgical, Varian Medical, Agilent, Allergan - Financial Services: Leaseplan, FIAT Leasing, VW Leasing - Retail / CP: Nu Skin, Electrolux, Sony Canada, eBay, Arla Foods - C2C: SingPost, Sybase

ecenta America Inc. 325 N. St. Paul St. Suite #2230 Dallas, TX 75201 USA Tel.: (T) +1.425.453-1221 (F) +1.866-542-6018 (E) [email protected] ecenta Nordic AB Kista Entré Knarrarnäsgatan 9 16440 Kista Sweden (T) +46.8.5229.1240 (F) +46.8.5229.1241 (E) [email protected] ecenta Malaysia Sdn Bhd G03, Ground Floor 2300 Century Square 63000 Cyberjaya Malaysia (T) +60.38318.6200 (F) +65.38318.6205 (E) [email protected] ecenta Chile SpA Hernando de Aguirre N˚ 162 – Oficina 306 Providencia - Santiago Chile (T) +56.2.6583.340 (E) [email protected] ecenta Asia Pacific Pte.Ltd 1, Scotts Road, Unit 17-04 Shaw Centre Singapore 228208 Tel. +65.6836.0432 Fax: +65.6836.2214 Email: [email protected] ecenta Australia Pty Ltd 3A Hamilton Street 3186 Brighton Melbourne Australia (T) +61.3.9863.7569 (F) +61.3.9863.8010 (E) [email protected] ecenta AG Altrottstr. 31 69190 Walldorf Germany (T) +49.6227.73.1540 (F) +49.6227.73.1549 (E) [email protected]

Sponsored Educational Sessions Sponsored educational sessions provide you with opportunities to learn about customer successes, participate in discussions, and view demonstrations of how vendor products or services can help drive more business value from your SAP solutions. These sessions are a part of the main conference schedule. Insight selling – A new approach to winning in a social world Karlos Palmer, Dun & Bradstreet Tuesday, 3:00 pm – 4:00 pm • Trinidad A CRM Tracks 1 and 2 With more knowledgeable and sophisticated buyers than ever before, the dynamic between buyers and vendors has fundamentally shifted – making it more difficult than ever to acquire and retain customers. Join Dun & Bradstreet for an interactive discussion focusing on the key challenges inhibiting sales and marketing success through your CRM as well as best practices for overcoming them to generate better results. Learn how to effectively identify and convert the best new prospects for your products and services through better targeting. See how you can uncover new opportunities in existing accounts for greater share-of-wallet. Get expert tips for enhancing customer relationships to drive increased retention. Learn how to increase sales utilization and knowledge for improved productivity.

Case Study: Improving customer engagement at SONNY’S Enterprises using SAP Web Channel Experience Management and CoreMedia LiveContext Alexander Dieterle, ecenta and Jannell Fuller, CoreMedia Corporation Wednesday, 4:00 pm – 5:00 pm • Trinidad A CRM Track 5 Learn how SONNY’S will leverage SAP Web Channel Experience Management, SAP CRM, and CoreMedia LiveContext Contextual Marketing solutions to strengthen its core business and improve its customers’ Web experience. Explore how it will employ the SAP Web Channel Experience Management system to cross-sell core services and products through context-based online content, thereby generating increased revenue. Learn how SONNY’s plans to utilize SAP CRM and SAP Web Channel Experience Management tools to streamline its order entry process across multiple business units. Gain insight into the architecture of the solutions being implemented and the seamless integration of CoreMedia LiveContext with SAP Web Channel Experience Management and SAP NetWeaver MDM to provide a very low-maintenance solution that can be managed by a business user in sales and marketing. integrating data from your SAP ERP HCM system directly into Microsoft Word.

Case Study: How AmerisourceBergen succeeded with SAP usability

Pete Lagana, Excellis Interactive and Jeff Wilkinson, AmerisourceBergen Corporation Tuesday, 11:00 am – 12:00 pm • Trinidad A CRM Track 1 This session explores the processes behind AmerisourceBergen’s usability project focusing on how the user’s experience with the application can improve the results a business receives from customers. Gain insight into using standard SAP CRM applications and examine the technology needed. Learn how to overcome objections to customer-focused projects. See how AmerisourceBergen improved the user experience through its SAP implementation and increased user adoption as well as improved customer satisfaction and retention.

54


PLM 1 in

TM

Everything you want to know about SAP® PLM, ten minutes at a time. www.plmin10.com

A Linx/AS Production

@PLMin10

[email protected]

Sponsored Educational Sessions Case Study: How The Principal Consulting revolutionized Web processes with SAP Web Channel Experience Management 3.0 Mark Dooley, The Principal Consulting Wednesday, 4:00 pm – 5:00 pm • Montego C CRM Track 5 This session provides an overview of SAP Web Channel Experience Management 3.0, including new features, implementation options, and functionality from a company with real 3.0 deployment experience. Get inside tips and installation guidelines from The Principal Consulting, an SAP services partner, in order to bring, update, or improve a Web channel solution to your company. Gain insight into the end-to-end processes SAP Web Channel Experience Management 3.0 delivers for e-commerce, e-marketing, e-service, and Web channel analytics on a robust and easily-extensible Web channel platform, including third-party solutions as well as customization and enhancement options that are available with partnering organizations.

Get real-time insight into your brand and engage with your customers with SAP Social OnDemand and SAP Social Media Analytics Amit Venugopal, ecenta AG Wednesday, 2:30 pm – 3:30 pm • Trinidad A CRM Track 1 This session offers insight with live demos into the power of SAP Social OnDemand and SAP Social Media Analytics. Understand why social media monitoring and engagement is important with today’s socially-empowered customers. Step through a use case of how a big high-tech manufacturer is managing to control its brand loyalty (marketing) and improve its customer service by engaging proactively with customers on Facebook and Twitter. See how they use Chat (SnapEngage) and Knowledge Base (mindtouch) to power self-service use cases from their Web site. Gain an understanding of the architecture of the SAP applications and how they are easily deployed in the cloud model.

Smarter Commerce -- The new frontier of selling Chris Moose, IBM Thursday, 9:00 am – 10:00 am • Trinidad A CRM Tracks 1, 5, 6 Mobility, analytics, and the evolution of computing capabilities are enabling a new, Smarter Commerce, experience. Join this session to understand what other companies are doing to reinvent B2C and B2B interactions. Understand how SAP HANA / big data and mobility can be united to enable new revenue opportunities. Grasp how consumer technology trends are driving new expectations for IT. See examples of social media tools that influence an organization’s actions, and gain insights on how you can capitalize on it. Learn how to leverage IT so you can be on the front end of this new digital frontier.

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Sponsored Educational Sessions

Case Study: SAP CRM mobility implementation at Vermeer Corporation Prajith Nair, GlobalSoft Solutions and Michelle Papendick, Vermeer Corporation Wednesday, 12:00 pm – 1:00 pm • Trinidad A CRM Tracks 2, 6 This session offers insight into Vermeer’s SAP CRM implementation for its sales team. Explore the functionalities implemented, including account and contact management, lead management, activity management, ELM, interactive reporting, groupware integration, territory management, and SAP CRM mobile sales application using Sybase Unwired Platform. Gain insight into the planning required for such an implementation, as well as the prerequisites, best practices, and challenges in an SAP mobile sales implementation. Walk away with from this session with techniques to troubleshoot mobile issues and tips to ensure the implementation is a success.

Case study: How Perkin Elmer provides a 360 degree view of its customers to its teleservice agents Rajiv Konduru, GlobalSoft Solutions and Vinod Aliminate, Perkin Elmer Tuesday, 3:00 pm – 4:00 pm • Jamaica A CRM Track 4 The session focuses on the design processes, the flow of information and validations that improves the efficiency of Perkin Elmer’s customer service agents and thereby deliver an optimized user experience to their customers Learn how Perkin Elmer planned, structured and executed their Global SAP CRM Customer Service implementation successfully. Explore your options of integrating backend SAP ERP processes with SAP CRM Interaction Center. Understand how Perkin Elmer provides a 360 degree view of their customers to their agents, to improve their overall efficiency.

Managing your supply chain data quality initiatives: An essential building block for information governance Ricardo Rosales, BackOffice Associates Wednesday, 10:30 am – 11:30 am • Jamaica A CRM Track 4 Creating a data quality strategy for SCM that can effectively manage complex data-related relationships, roles, and scenarios can be a daunting task, but essential to a successful information governance strategy. This session examines how to leverage the proper tools, a proven methodology, and the right mix of data quality experts to successfully support your information governance initiatives for SCM. Get best practices, tips, and lessons learned for uncovering and dealing with obsolete, incomplete, duplicate, and unnecessary data. Find the missing steps that lead to business process interruptions from inaccurate data in your SAP system and the steps you should take to avoid this risk. Examine how to effectively establish quality data and actionable data metrics and get tips for putting processes in place to eliminate master and transactional data errors. See examples of qualitative and quantitative reports you can run to better understand the current state of your data.

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Your SAP ERP contains a Goldmine of Information...

...and a Toxic Landfill.

The problem? You can only access a fraction of it! You have the world’s best ERP (SAP R/3 or SAP ECC) but trapped inside of it is information you would love to get your hands on. Information like: • Shipped orders not invoiced • Invoiced orders from suppliers not received • Excess inventory (what, where, how much) • Inventory shortages (exactly what, first available date) • Supplier performance (on-time-in-full, order variance) • Your performance to customers • Orders which will be late next week (unless you do something now) • Data pollution: incomplete transactions or those completed inaccurately • _________ - fill in the blank with issues keeping you up at night

Stop by Booth 900 and discover the master key for SAP

Let us show you how Every Angle can be fully functional on your SAP in three days.

Sponsored Educational Sessions Accelerate the return on your SAP SCM investment with powerful SAP APO accelerators Scott Barrett and Timothy Park, SCM Accelerators Wednesday, 10:30 am – 11:30 am • Montego C Procurement Track 6 Find out how successful customers extract more value from their SAP SCM investment via the usage of powerful SCM accelerators. Learn how to extend key SAP Advanced Planning & Optimization (SAP APO) functionality to drive measurable business benefit. Developed for some of SAP’s largest clients with complex order management processes, see how the Allocation Management Cockpit accelerator unleashes the full value of advanced SAP GATP functionality for managing product allocations and sales order confirmations. Discover how the SAP APO Demand Planning Change Log monitor provides realtime planning area data logging capability to drive accuracy in your forecasts and demand planning data. Understand why consensus demand planning can be error-prone (due to the nature of multiple participants, for example), and see how the change log monitor can help to avoid forecast re-work, and most importantly, ensure that a reliable demand signal is captured for downstream planning processes.

Simplifying procure-to-pay and vendor master data using Microsoft Excel Tonita Espinosa-Young, Johns Manville Wednesday, 12:00 pm – 1:00 pm • Montego C Procurement; Track 4 Find out how Johns Manville, a global leader in the manufacturer of building materials, streamlined their procurement process, and ensured one single version of the truth by enabling a simple data integration process between SAP and Excel. See how Johns Manville uses Winshuttle to support their annual operating plan preparations, leveraging SAP vendor data; saving 320 work days in the first six months. Gain insight into how to simplify the vendor creation and maintenance processing, and see how Johns Manville is now able to quickly change 7,000 material records (with 100% accuracy), in half the time. Go under the hood and see how Winshuttle preserved SAP security and governance by enabling a secure connection with Johns Manville’s SAP system, during the creation and running of scripts or query files.

Orchestrating the supply chain: Harmonizing S&OP, planning, and analytics Andrew McCall and Sharon Nelson, Plan4Demand Solutions Wednesday, 2:30 pm – 3:30 pm • Montego C Manufacturing; Track 9 This session reviews core elements of supply chain planning: Demand planning and forecasting, consensus forecasting, supply planning, DRP, CPFR, and the overarching S&OP process that drives these elements. Examine components of the SAP solution, as well as discussion of how the SAP S&OP HANA environment (cloud-based) and the SAP instance need to be established to work together. Gain an understanding of the roles that different application components play. Learn how to design and blueprint so that enabling technology can be added to the process in stages. Get a clear vision of what a high-performing planning process looks like when these tools and practices are in place. Walk away from this session with a set of practical steps needed to take to get started on this process.

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Sponsored Educational Sessions Lessons learned from ITSmobile and HTML5 mobility projects at Peak-Ryzex Chris Schultz, Peak-Ryzex Thursday, 2:30 pm – 3:30 pm • Montego C Leadership Track 1 This session offers insight into the process of implementing several mobilization projects using both ITSmobile and HTML5 technologies. Compare the HTML5 approach to the ITSmobile approach and learn when and why each may be appropriate in areas such as field service, warehouse management, and distribution. Review the limitations of a mobile solution and the difference between process directed and user directed solutions. Walk away with an understanding of the options and variations available for implementing mobile solutions as well as the enhanced functionality that can be achieved using the various available techniques.

SAP warehouses and voice-enabled solutions: Proven best practices to transform your distribution operations Scott Powell, Vocollect Thursday, 12:00 pm – 1:00 pm • Montego C Logistics Track 13 This session illustrates how voice-enabled solutions offer alternatives and a competitive advantage to the SAP warehouse. Explore best practices for using real-time vs. near-real-time integration with SAP in the DC in order to dramatically improve productivity, accuracy and safety, as well as increase cost savings and ensure customer delivery promise dates – and in so doing, avoiding common pitfalls that diminish ROI. Learn how voice extends seamlessly into SAP NetWeaver for warehouse management (ECC WM) and SAP Extended Warehouse Management (SAP EWM). Learn how Vocollect Voice enables 500,000 workers around the world to move more than $5 billion worth of products to customer locations every day.

Why incremental implementation along a well-defined and managed enterprise project and portfolio management roadmap beats Big Bang every time Ian Strain, Platinum DB Consulting Wednesday, 9:00 am – 10:00 am • Montego C Innovation Track 3 Best run companies have recognized that instituting standard EPPM practices and processes drives down costs, increases efficiency, and minimizes the impacts of project failure. Using real-world case studies from SAP customers, this session will provide valuable insight into driving adoption and delivering value while avoiding the pitfalls many Program Management Offices (PMOs) have experienced by taking on too much too soon in their quest for EPPM. Learn how to design the solution architecture to minimize data movement between ecosystem components and gain insight into the core functionality in PPM, Project System, EAM, EPM, EPC, and integration with third-party point solutions.


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Sponsored Educational Sessions Optimize supply chain efficiency and deliver customer success: How to mobilize SAP data with rugged enterprise devices Mike Maris, Zebra Technologies Thursday, 9:00 am – 10:00 am • Montego C Leadership Track 1 Why should organizations look into mobilizing their data on a rugged device? Attend this session and learn how by providing workers anywhere and anytime access to SAP information, organizations can get more value out of the information they already own. When information is made available to mobile workers on a mobile device as well as workers at their desks, everyone in the organization has instant access to critical information at the point of action. Find out how mobilizing your data can provide workers with the ability to streamline business processes and reduce cycle times and increase worker productivity. Get tips to improve the accuracy of business data by automating data capture, RFID & barcode printing technologies while improving communication, collaboration and response times. Leave this session equipped with the knowledge you need to mobilize your workforce today.

Mastering complex workflow requirements in SAP PLM 7 Sascha Schwenker, Reinhard M. Staebler and Paul Cassidy, CENIT North America Wednesday, 12:00 pm – 1:00 pm • Montego B Innovation Track 2 Attend this session and gain valuable insights and lessons learned from implementation specialists who have assisted multiple adopters of SAP Product Lifecycle Management (SAP PLM) 7. Examine the different workflow functionalities in SAP PLM 7 and learn how to select the right functionality for an implementation to meet typical challenges in business process management. Evaluate the cenitCONNECT SAP PLM 7 add-on for complex workflow requirements — a tool to help you streamline and optimize the management of engineering processes.

Performance, compliance, and risk management: The key pillars of an effective supplier management strategy Rajiv Jain, PwC Wednesday, 2:30 pm – 3:30 pm • Montego B Procurement Track 6 The pace of globalization is changing the demographic of your supplier base. It is no longer necessary that your core suppliers will share the same time zones, languages, or business process as you. For procurement organizations it has become necessary to have robust process and supporting technology to manage such diverse supplier base and have visibility into supplier compliance and risk management. See how organizations are vastly adopting collaborative supply chain models and practices for improving and measuring the performance of their supplier base. This session offers expert tips and best practices for effective supplier compliance, risk and performance management. Gain insight into the effective use of key data points available in the SAP transaction systems like ECC-MM, SRM and SAP Sourcing. Understand how the functionality integrates with SAP procurement processes like supplier management, sourcing, procure-to-pay and supplier evaluation.

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Sponsored Educational Sessions The consumerization of eProcurement: BuyerQuest brings an “Amazon-like” approach to the enterprise Matt Fisher, Jack Mulloy, and Ron Carcamo, BuyerQuest Thursday, 10:30 am – 11:30 am • Montego C Procurement Track 5 Achieving procure-to-pay success is extremely challenging for large organizations, as today’s eProcurement solutions are not designed for self-service usage. Through a strategic partnership with eBay, BuyerQuest has brought its unique B2C eCommerce platform to the procure-to-pay market. In this session, BuyerQuest will demonstrate the BuyerQuest P2P solution, showing how some of SAP’s largest customers are leveraging BuyerQuest to drive procure-to-pay success. See how the ‘Amazon-like approach’ to eProcurement helps drive user adoption globally. Learn how this approach to content management unlocks value for procurement by enabling all goods and services within a single user interface. Gain insight into how BuyerQuest’s supplier self-service functionality enables suppliers to administer catalog content while ensuring the buyer always maintains full control.

How Allison Transmission consolidated product development and enterprise change management using SAP PLM 7.01 and SAP Portfolio and Project Management 5.0 Randall Dunn, Allison Transmissions and John Hoover, GyanSys Wednesday, 4:00 pm – 5:00 pm • Montego B Innovation Track 3 Review a PLM journey undertaken by Allison Transmission, a global leader in commercial automotive transmission systems. This presentation will cover in detail integrating New Product Development PLM, PPM, SRM, PPAP, Planning for Every Part (PFEP) and Portfolio reporting. Learn how standard SAP PLM and SAP Portfolio and Project Management can be used in new product development, with Web Dynpro integration enhancements. Explore how to achieve a plan for every part in new product development using SAP Portfolio and Project Management 5.0. This session offers an overview of portfolio management reporting capabilities within SAP Portfolio and Project Management 5.0.

Case study: How SanDisk improved order-to-ship cycles with real-time event management Kehat Shahar, SanDisk Wednesday, 2:30 pm – 3:30 pm • Montego C Supply Chain Track 7 This session examines the challenges SanDisk faced to sustain market leadership in the semiconductor sector - leveraging SAP Event Management and VSSOD Software as the antidote to order report backlogs, which caused a bottleneck in the order-to-confirmation process. See how SanDisk migrated from managing issues, such as credit holds, pricing disputes, and other exceptions, from a three-time daily batch reporting environment (where orders are outdated before they are downloaded), to a real-time, transparent response system. See how the solution is integrated with standard organizational management (OM) functionality to push exception notifications using the proper user hierarchy. Look how SanDisk tracks and measures performance across KPIs such as order cycle time improvement. See how this new transparency has positively impacted planning and service targets at SanDisk. See a demo that shows VSSOD Order Management Cockpit presents indicators to SanDisk’s sales reps from order backlog lines, including exception prioritization to resolution.


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Exhibit Hall Location: Mec b Tuesday, March 5: 10:15 am – 3:00 pm, 5:15 pm – 6:45 pm Wednesday, March 6: 11:15 am – 2:30 pm, 4:45 pm – 6:15 pm Thursday, March 7: 9:45 am – 4:00 pm

365

465

565 665 765

865 965

160

260 360

560

660 760

860 960

155

255 355

455 555

655 755

855 955

150

250 350

145

245 345

5 545

645 745

845 945 940

435 535

635 735

835 935

130

830 930 120

220 0

115

215 315

110

210 310

410 510

305

505

200 300

400 500

420

820 920

610 710

810

600

800 900

ENTRANCE


65

Exhibiting Companies and Booths Accrete Solutions

360

Linx/AS

830

SYCOR GmbH

745

Agile Network

500

LLamasoft

210

Synactive | Guixt

150

APICS

755

Loftware

920

The Principal Consulting

255

appsFreedom

345

Logility

110

Arbour Group

865

LogiStar Solutions

310

Titan Consulting

220

BackOffice Associates

600

Motorola Solutions

610

Tracker Products

455

BuyerQuest

400

New Course

960

Vocollect

465

Ciber

555

760

315

660

Vroozi

Cognizant

Norikkon

935

120

155

VSSOD

ConsultingNetwork Business Solutions

Nsight OM PARTNERS

820

Covington Creative

955

OpenText

635

Delego Software

260

Paymetric

560

Dickinson + Associates

655

Peak-Catalyst

930

Dun & Bradstreet

200

Plan4Demand

835

ecenta

710

Platinum DB Consulting

845

eFax

365

eGain Corporation

245

PLM Alliance

735

Enowa

115

ERP Integrated Solutions 505 EtQ

350

Every Angle

900

Excellis Interactive

410

FusionOps

ProcessWeaver

145

PwC

435

RadInnova

535

SAP Americas

420

SAP PRESS

Rotunda

215

SAPexperts

130

GlobalSoft Solutions

300

130

GOPA IT Consultants

855

SAPinsider and insiderPROFILES

Gyansys

765

SAPinsider Seminars on Demand

130

HCL

565

IBM

810

SCMO2

305

InsideView

665

SEEBURGER

355

JaveLLin Solutions

545

Selerant

160

Knack Systems

800

SmartOps

250

LeverX

945

Sparta Consulting

940

66


Westernacher Consulting 965 Winshuttle

510

YASH Technologies

645

Zebra Technologies

610

Z option

860

Thank You to Our Sponsors premier sponsorS

platinum sponsorS

gold sponsors

SILVER sponsorS


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Exhibiting Companies Accrete Solutions 3350 Scott Blvd, Bldg 34A Santa Clara, CA 95054 Phone: 877-849-5838 Email: [email protected] www.accrete-solutions.com Booth #360

Agile Network 732 Crown Industrial Ct Ste A Chesterfield, MO 63005 Phone: 866-686-AGILE Email: [email protected] www.agile-network.com Booth #500

APICS 8430 West Bryn Mawr Avenue, Suite 1000 Chicago, IL 60631 Phone: 773-867-1778 Email: [email protected] www.apics.org Booth #755

appsFreedom 145 South 79th Street Chandler, AZ 85226 Phone: 855-227-7373 Email: [email protected] www.appsfreedom.com Booth #345

Accrete Solutions is a highly-focused process advisory and systems integration firm leveraging years of service and sales experience to deliver real results that help customers meet their unique objectives. Our consultants have a proven track record in the design and deployment of industry-specific SAP CRM and mobility solutions to Mid-market and Enterprise level organizations. A key aspect of our value proposition to our clients is the deep experience of our consulting team. Our core competency is customer-facing sales and service consulting, assisting organizations of all sizes to develop strategies, improve processes, design and deploy solutions to transform their sales and service organizations.

Agile Network is an organization of experienced transportation and logistics solution experts. For over 25 years our members have provided best-in-class integrated transportation and logistics management solutions to over 1,000 clients throughout North America and Europe. We developed our enterprise transportation management software, Agile Elite, as an integration platform designed to connect transportation management web services into one seamless, adaptable process, within your enterprise from purchase to payment. Agile transportation management solutions provide you with a single point of visibility and control over all transportation activities across the supply chain.

APICS The Association for Operations Management is the global leader and premier source of the body of knowledge in supply chain and operations management, including production, inventory, materials management, purchasing, and logistics. Since 1957, individuals and companies have relied on APICS for its superior training, internationally recognized certifications, comprehensive resources, and worldwide network of accomplished industry professionals. For more information, visit apics.org.

appsFreedom™ is the fastest, easiest enterprise mobility solution on the planet, designed using mobile cloud technologies, to bring the ease and portability of mobile devices to the robust world of enterprise and business systems. Now SAP users can quickly and securely transact in their on-premise enterprise and business systems anywhere, anytime, from any device. Our ready-to-use, packaged and pre-integrated apps combine the power of cloud-computing and mobile technology to enable users to perform a wide variety of secure, singletask activities in SAP. Our sales, field services, procurement, HR/T&E and dashboards/analytics apps are available in a per user, per app, per month subscription model. That means there is no hardware or software to buy, no maintenance or consulting costs, and apps can be deployed in just 2 to 4 weeks.


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Exhibiting Companies continued Arbour Group 1 Parkview Plaza Oakbrook Terrace, IL 60181 Phone: 312-207-5800 Email: [email protected] www.Arbourgroup.com Booth #865

BackOffice Associates 940 Route 28 South Harwich, MA 02661 Phone: 508-430-7100 Email: [email protected] www.boaweb.com Booth #600

BuyerQuest 6749 Eastland Road Cleveland, OH 44130 Phone: 866-937-0670 Email: [email protected] www.buyerquest.com Booth #400

Ciber 6363 S Fiddlers Green Circle., Suite 1400 Greenwood Village, CO 80111 Phone: 303-220-0100 Email: [email protected] www.ciber.com Booth #555

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Arbour Group is the leading provider of regulatory software compliance products and services to pharmaceutical, medical device and biotechnology companies. We also offer a pre-packaged SAP enterprise validation solution that significantly reduces costs and streamlines testing processes. Our services include software validation, risk governance & assessment, vendor compliance, data center compliance and compliance analytics. We possess global enterprise software testing capabilities that include the expertise, processes, methodologies, resources and tools required for cost effectiveness.

BackOffice Associates® is a worldwide leader in data migration and information governance solutions, with a concentration on enhancing SAP® data quality since 1996. Our range of products and services address the needs of business and IT users seeking to unlock the value of their data assets. Whether monitoring ongoing information quality, or executing the most complex migration and governance initiatives, BackOffice Associates is the clear choice for customers requiring “Business-Ready Data Every Day™”. BackOffice Associates is a global corporation headquartered in Massachusetts with additional offices in the US, Europe, Asia, India, Australia and Mexico. Company information is available at www.boaweb.com. BuyerQuest was founded on the belief that enterprise procurement can and should be just as easy as consumer buying. BuyerQuest solutions combine a consumer-quality buying experience with world-class P2P technology to drive end-user adoption, manage contract compliance and help CPOs place more spend under management. Since the birth of eProcurement solutions in the late 90s, companies have claimed to offer an “Amazon-like” buying experience. View the BuyerQuest demo to understand how BuyerQuest delivers on that promise.

Ciber is an SAP partner with a worldwide client base and expertise in multiple verticals. Our cross-industry SAP Mobility experts drive value into business processes and provide end-to-end solutions and support. As a single source for both hardware and services, our collective experience in business, functional, and technical areas lead to integrated solutions that deliver immediate results. Deploying SAP Mobile Solutions for Inventory, Manufacturing, and Plant Maintenance, along with tool sets including SAP Unwired Platform, ITS Mobile and Syclo SMART templates, will provide business process improvements that result in an efficient and competitive supply chain.


Exhibiting Companies continued Cognizant 500 Frank W Burr Blvd. Teaneck, NJ 07666 Phone: 888-937-3277 Email: ravindran.maheswaran@ cognizant.com www.cognizant.com Booth #315

ConsultingNetwork Business Solutions 250 E. Fifth Street, Suite 1500 Cincinnati, OH 45202 Phone: 513-878-2655 Email: [email protected] www.CNBSsoftware.com Booth #120

Covington Creative 93 S. Jackson St., #64236 Seattle, WA 98104 Phone: 866-876-6220 Email: [email protected] www.covingtoncreative.com Booth #955

Delego Software Inc 931 Commissioners Road East, Suite 200 London, ON N5Z 3H9 Canada Phone: 226-785-1920 Email: [email protected] www.delego.ca Booth #260

Cognizant (Nasdaq: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Cognizant works with leading global manufacturers across every segment to integrate shop floor, enterprise and product life-cycle systems. Cognizant’s cutting-edge SAP SCM solutions tailored with Analytics and Mobile capabilities helps organizations to gain significant visibility into supply chain and respond swiftly to market changes. It further helps them to optimize inventory levels, perfect order fulfillment, improve warehouse efficiency and reduce operation and transportation costs. Visit us online at www.cognizant.com or follow us on Twitter: @Cognizant.

Founded in 1998 and headquartered in Germany, ITML is a manufacturer of revolutionary software solutions for SAP R/3, SAP ERP and the entire SAP Business Suite. In the US and Canada, ITML software and services are provided by CNBS (ConsultingNetwork Business Solutions) – an ITML CRM Expertise Partner. CNBS is an emerging-leader in providing expert consulting services to increase online sales, raise customer satisfaction and lower operational costs. CNBS’ full-featured Ecommerce, CRM and Mobile solutions (Windows, iOS & Android -compatible) are easily configured, rapidly deployed and extremely stable - enabling companies of all sizes to extend their system directly to the Web without interfaces or data synchronization, but with plenty of ROI. Covington Creative delivers innovative products and solutions enabling worldclass customer care in the contact center and throughout the enterprise. We are recognized leaders in Computer Telephony Integration and multi-channel communications, including SAP CRM Interaction Center and SAP Business Communications Management. Offerings like our BCM-in-a-Box pre-packaged appliance, BCM-in-the-Cloud, and SFDC Adapter ensure quick return on investment for both on-premise and cloud deployments. Clients turn to us for measurable results, including increased first contact resolution, better customer service scores, and lower abandonment rates. Our experienced consultants have a strong record of successes in both large and small service centers in diverse industries.

If electronic payment is the future of commerce — and we believe it is — then we’re making the future of electronic payments happen today. At Delego Software Inc, we specialize with integrating electronic payment processing systems with SAP® enterprise software. Our software securely captures electronic payment transaction data from customers, then communicates it securely to payment processors as well as to the merchant’s own SAP® enterprise system.


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Exhibiting Companies continued Dickinson + Associates 1 North LaSalle Street, Suite 800 Chicago, IL 60602 Phone: 312-419-9600 Email: [email protected] www.dickinson-assoc.com Booth #655

Dun & Bradstreet 103 JFK Parkway Short Hills, NJ 07078 Phone: 855-722-9069 Email: [email protected] www.dnb.com Booth #200

ecenta 325 North St. Paul Street, Suite 2230 Dallas, TX 75201 Phone: 425-453-1221 Email: [email protected] www.ecenta.com Booth #710

eFax 6922 Hollywood Blvd., Suite 500 Los Angeles, CA 90028 Phone: 323-860-9484 Email: [email protected] www.efaxcorporate.com Booth #365

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Dickinson + Associates, an SAP Gold Partner, Delivers Solutions and Expertise in SAP Business Suite, Business Intelligence, Enterprise Mobility and Support.

Dun & Bradstreet (D&B) is the world’s leading source of commercial information and insight on businesses, enabling companies to Decide with Confidence® for 170 years. D&B’s global commercial database contains more than 200 million business records. The database is enhanced by D&B’s proprietary DUNSRight® Quality Process, which provides our customers with quality business information. This quality information is the foundation of our global solutions that customers rely on to make critical business decisions.

ecenta is a products and consulting firm specializing in complex implementation projects in the SAP® Business Suite product range, in particular SAP Customer Relationship Management and SAP NetWeaver®, Business Warehouse, Master Data Management, Business Communications Management, Process Integration (Exchange Infrastructure), Composite Application Framework and Enterprise Portal.

eFax, the world’s leading online fax brand, introduces the first fax connector in North America that meets SAP requirements for SMTP communication for fax and SMS. eFax, a cost-effective alternative to fax machines and in-house fax servers, enables employees to send and receive faxes by email.


Exhibiting Companies continued eGain Corporation 1252 Borregas Ave Sunnyvale, CA 94089 Phone: 1-800-821-4358 Email: [email protected] www.egain.com Booth #245

Enowa 967 East Swedesford Road Exton, PA 19341 Phone: 610-296-3640 Email: [email protected] www.enowa.com Booth #115

ERP Integrated Solutions 3780 Kilroy Airport Way, Suite 200-210 Long Beach, CA 90806 Phone: 562-425-7800 Email: [email protected] www.erp-is.com Booth #505

EtQ 399 Conklin St., Ste 208 Farmingdale, NY 11735 Phone: 516-293-0949 Email: [email protected] www.etq.com Booth #350

eGain (NASDAQ: EGAN) is a leading provider of cloud customer engagement solutions. Trusted by leading brands, eGain solutions help design and deliver smart, connected customer journeys across social, mobile, web, and contact center channels. eGain is the industry’s most comprehensive customer engagement hub software. It enables businesses to sell smarter, serve better, and know more across all channels. Built on eGain OpenCEH™ Platform, the suite includes apps for social engagement, web self-service, super chat (text chat, video chat, cobrowsing, and auto-chat), email and SMS engagement, notification management, call tracking and resolution, and knowledge management. For more information, visit www.egain.com/products/ For more than a decade, clients have called on Enowa experts who understand their business, communicate effectively, and consider knowledge transfer part of their responsibility. Clients have benefited by having access to a consistent team making Enowa trusted innovators for SAP business initiatives. This enables Enowa clients to make and execute business decisions with comfort – definitelydifferent. Our focus – SAP Consulting - ERP Logistics & Financials; Implementations, Upgrades, Rollouts; SAP ALM/SAP Solution Manager; Application Support; Reporting, Analytics & Mobility; SAP CRM & Web Channel Experience Management; RBE Plus AnalysisSAP Strategy Consulting – Project Management; Quality Assurance/Project Audits; Business Process Optimization; SAP Landscape Transformation ERP Integrated Solutions is a recognized leader in helping organizations seamlessly integrate multi-carrier/multi-mode shipping functionality directly from within the SAP ERP system hence eliminating the need for external shipping solutions. With a focus on certified SAP solutions and extensive SAP supply chain expertise, ERP Integrated Solutions is able to provide business efficiencies that come with a strong Return on Investment.

EtQ is the leading Quality, EHS, Operational Risk and Compliance management software provider for identifying, mitigating and preventing high-risk events through integration, automation and collaboration. Founded in 1992, EtQ has always had a unique knowledge of Quality, EHS, and Operational Risk and Compliance processes, and strives to make overall quality operations and management systems better for businesses. EtQ is an SAP software solution and technology partner and its Reliance Connector has earned SAP-certified integration with SAP ERP via enterprise services. EtQ is headquartered in Farmingdale, NY, with main offices located in EMEA, the UK, and Arizona. EtQ has been providing software solutions to a variety of markets for more than 20 years. For more information, please visit http://www.etq.com.


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Exhibiting Companies continued Every Angle 214 Charing Cross Dr Charlotte, NC 28105 Phone: 705 905-0536 Email: [email protected] www.EveryAngle.com Booth #900

Excellis Interactive 1325 Morris Drive, Suite 120 Chesterbrook, PA 19087 Phone: 610-276-1187 Email: [email protected] www.excelliscorp.com Booth #410

FusionOps 530 Lakeside Drive, Suite 150 Sunnyvale, CA 94085 Phone: 408-524-2222 Email: [email protected] www.fusionops.com Booth #215

GlobalSoft Solutions Inc 505 Thornall St Suite 300 Edison, NJ 08837 Phone: 732-343-6715 X 131 Email: [email protected] www.globalsoft-solutions.com Booth #300

GOPA IT Consultants 247 N San Mateo Dr. San Mateo, CA 94401 Phone: 650-249-3200 Email: [email protected] www.gopa-itc.com Booth #855

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Every Angle is the premier operational analytics product for SAP. For over 14 years we have been providing business users with the ability to analyze their SAP quickly and easily, but with insights no other technology can deliver. Fully functional in less than 1 week, we make it easy to discover facts about your operations. For example: - Procured Materials that have been invoiced by the supplier but not received - Stock Projections by Material for Threshold Dates Open POs for materials that are not needed and dozens of others, all out of the box!

Excellis Interactive is in the business of simple. We evolve SAP and mobile solutions into impactful applications by improving the application interface and experience based on the way that your users work. Our user-focused approach increases user adoption of your systems, lowers or eliminates training costs, increases revenue, and simplifies your support model. We do all this by combining user-centered research, user interface design, process engineering, and interface/mobile development with your business objectives. The result: Technology that is simple – for you and the end user.

FusionOps is a leading provider of cloud-based, pre-built analytics that delivers 360° supply chain visibility for SAP users in just one day. FusionOps provides a fast, easy way for business users to analyze supply chain performance without relying on complicated software tools or professional services. FusionOps reads your company’s SAP database and other data sources, and then provides nearly 1,000 best-practice dashboards, metrics and reports, along with collaboration and root cause analysis features, at a fraction of the cost and complexity of other approaches. Headquartered in Sunnyvale, CA, FusionOps is an SAP partner with SAP-certified integration, and a Gartner “Cool Vendor.”

GlobalSoft is a Gold Certified SAP services partner offering solutions and implementation services to customers in the areas of SAP CRM, Mobility (Syclo and SUP), Analytics (BW and SAP BusinessObjects) and ERP-FI, CO, SD, MM, PP. We offer pre-configured solutions and accelerators for customer facing applications – sales force automation, customer service, interaction center, field service, marketing and campaign management. Our consulting workforce, who have experience working with the Big 4 and SAP, are passionate about delivering cutting-edge SAP solutions and services; all of which have been well-received by clients of all sizes across diversified industries.

GOPA IT Consultants is a global leader in SAP TM implementation services. We possess the most extensive portfolio on the SAP TM platform, delivering deeper SAP Transportation Management benefits. In collaboration with our Customers, Partners and SAP we are innovating new approaches to transform how transportation is done, based on SAP TM, leveraging our own state of the art SAP Cloud data center. Our Template ‘Instant TM’ and our methodology accelerate implementation projects for faster time to benefit, while reducing cost and risk. GOPA IT Consultants delivers more SAP TM per mile.


Exhibiting Companies continued HCL 15 Exchange Place, Suite 730 Jersey City, NJ 07302 Phone: 408-657-4389 Email: [email protected] www.hcltech.com Booth # 565

IBM 1 New Orchard Road Armonk, NY 10504 Phone: 914-499-1900 Email: [email protected] www.ibm-sap.com Booth #810

InsideView 444 De Haro ST., Ste 210 San Francisco, CA 94107 Phone: 415-728-9300 Email: [email protected] www.insideview.com Booth #665

JaveLLin Solutions, LLC 19027 Bridge Mill Trail Fort Mill, SC 29707 Phone: 803-339-9587 Email: [email protected] javellinsolutions.com Booth #545

Knack Systems 1 Woodbridge Center, Ste.335 Woodbridge, NJ 07095 Phone: 732-596-0110 Email: [email protected] www.knacksystems.com Booth #800

HCL (www.hcl.com) is a global Business Transformation consultancy that delivers significant value to large, complex organizations through the innovative implementation and support of ERP, Supply Chain, PLM and CRM technologies. Our 5,000 experienced consultants provide the complete range of SAP consulting, hosting and BPO services, necessary to define, realize and sustain real business change. Our value management approach and unique delivery model integrates on-site business transformation consulting services with nearshore and off-shore technical development and support capabilities, to ensure that our clients receive the optimal solution at the right price point. IBM is dedicated to finding new ways to help clients deploy, manage and enhance SAP environments. Leverage the visionary technology, research and expertise that has led to 25 SAP Pinnacle Awards and 20 consecutive years of US patent leadership. We invite you to visit the IBM lounge on the exhibit floor and meet with our experts who can help tackle the most pressing projects, and answer all of your questions. Put IBM to work for you! Visit us online at: www. ibm-sap.com

InsideView is the leading provider of sales intelligence solutions to B2B sales and marketing organizations, helping sales professionals get in the door, and win once they’re in. InsideView provides the critical business insights, social connections and deep contact information to effectively engage and convert the most promising prospects. As part of its solution, InsideView provides training, service and success management to promote the most productive use sales intelligence and track the ROI it generates. InsideView’s products are used by more than 100,000 sales and marketing professionals, and over 1,000 market-leading companies including Adobe, BMC, Franklin Covey, Experian and SuccessFactors. Javellin Solutions is an SAP partner solutions provider specializing in providing the industry’s best SAP ERP add-ins. These add-ins offer seamless integration within your existing SAP ERP system, thus eliminating interfaces to multiple 3rd-party bolt-on applications. It is our strong commitment to helping you realize a more Lean approach to your business processes using SAP. At JaveLLin Solutions we specialize in customer service and SAP service management, production planning and variant configuration.

At Knack Systems we improve customer engagement for organizations across channels like Social, Call Center, Web and Mobility. We leverage our experience across industries to improve customer service, marketing programs and Web Channel to increase profitability. We have a niche focus on SAP CRM, TPM, WCEM, BCM, SCM and BI. We have created and deployed innovative solutions for SAP with social media channels like Facebook, campaign management tools like Exact Target and sales methodology tools like Miller Heiman. We combine business process knowledge, technology expertise and global delivery to help companies like Sony, Sharp, American Standard, Direct Relief, Flushing Bank.


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Exhibiting Companies continued LeverX 800 West El Camino Real, Suite 180 Mountain View, CA 94040 Phone: 650-625-8347 Email: [email protected] www.LeverX.com Booth #945

Linx/AS 920 Harvest Drive, Suite 150 Blue Bell, PA 19422 Phone: 610-992-9333 Email: [email protected] www.linxas.com Booth #830

LLamasoft 201 S. Main St., Suite 400 Ann Arbor, MI 48104 Phone: 866-598-9831 Email: [email protected] www.llamasoft.com Booth #210

Loftware 166 Corporate Drive Portsmouth, NH 03801 Phone: 603-766-3630 Email: [email protected] www.loftware.com Booth #920

Logility 470 East Paces Ferry Road NE Atlanta, GA 30305 Phone: 800-762-5207 Email: [email protected] www.logility.com Booth #110

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LeverX helps companies increase business value from product lifecycle, portfolio and project management processes by leveraging existing investments in SAP solutions. LeverX, an SAP services and VAR Partner, implements SAP PLM, PPM, EHS, Mobility and related SAP solutions. LeverX offers business, process and strategic consulting, solution architecture, implementation and SAP technical services through onsite/remote delivery models. LeverX has a proven reputation and expertise implementing SAP including PLM 7.0x, PSS, CPD, DMS, ECM, Workflow, CAD integration, cFolders, PPM, EHS, Recipe Development/ Management, BW, and mobile application development. LeverX is also an ASUG Affiliate Member and an Associate Member of the PLM Alliance.

Linx/AS LLC is a strategic consulting and software development firm that focuses on product lifecycle management (PLM) and regulatory & compliance (EHS) solutions for SAP. We have successfully helped small- to mid-sized businesses up to Global 2000 companies accelerate innovation-to-market processes while effectively reducing compliance challenges. From chemicals, consumer products and high-tech to oil & gas and life sciences, our success stories cross industries with common themes: maximize client ROI in SAP technology, lower TCO for IT organizations, and make enterprise technology work for the end user.

LLamasoft provides software and expertise to help large organizations design and improve their supply chain network operations. Supply Chain Guru® is the leading Supply Chain Design and predictive analytics application available in the market today. It enables companies to model, optimize and simulate their supply chain operations, leading to major improvements in cost, service, sustainability, and risk mitigation. We are the leader in Supply Chain Design with a goal of advancing the technology focused on the continuous improvement of enterprise supply chains. Today, our clients include many of the world’s largest organizations across a wide range of industries.

Loftware is the global market leader in Enterprise Labeling Solutions with more than 5,000 customers in over 100 countries. Offering the industry’s most comprehensive labeling solution, Loftware’s enterprise software integrates SAP, and other enterprise applications to produce mission-critical barcode labels, documents, and RFID Smart tags across the supply chain. Loftware’s design, native print, and built-in business rules functionality drives topline revenue, increases customer satisfaction, and maximizes supply chain efficiency for customers. With over 25 years of industry leadership, Loftware’s enterprise labeling solutions and best practices enable leading companies to meet their customer-specific and regulatory requirements with unprecedented speed and agility. With more than 1,250 customers worldwide, Logility is a leading provider of collaborative, best-of-breed supply chain solutions that help small, medium, large and Fortune 1000 companies realize substantial bottom-line results in record time. Logility Voyager Solutions is a complete supply chain management solution that features a performance monitoring architecture and provides supply chain visibility; demand, inventory and replenishment planning; sales and operations planning (S&OP); supply and inventory optimization; manufacturing planning and scheduling; transportation planning and management; and warehouse management. Logility customers include Fender Musical Instruments, Hewlett-Packard, Parker Hannifin, Sigma-Aldrich, Verizon Wireless, and VF Corporation.


Exhibiting Companies continued LogiStar Solutions 515 Pennsylvania Avenue Fort Washington, PA 19034 Phone: 215-358-5262 Email: [email protected] www.logi-star.com Booth #310

Motorola Solutions 1303 E Algonquin Road Schaumburg, IL 60196 Phone: 847-576-5000 Email: karla.renteria@ motorolasolutions.com www.motorolasolutions.com Booth #

New Course LLC. 7071 West Central Avenue, Suite B Toledo, OH 43617 Phone: 419-843-7308 Email: [email protected] www.newcoursellc.com Booth #960

Norikkon 900 Biscayne Blvd., Suite 503 Miami, FL 33132 Phone: 866-288-6939 Email: [email protected] www.norikkon.com Booth #660

LogiStar Solutions is an experienced SAP services and channel partner that helps clients, across multiple industries and countries, maximize supply chain efficiencies and distribution velocity by leveraging the SAP Business All-in-One, SAP Extended Warehouse Management (SAP EWM) and SAP Supply Chain Management (SAP SCM) applications including transportation management, console and ITS mobile. The company also offers its own best-in-class application for voice-enabled automatic data collection, and SCT Software’s XPS, a leading parcel shipping solution for use with SAP applications. For more information email [email protected] or visit www.logi-star.com

On any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions’ innovations, products, and services play essential roles in people’s lives.We help firefighters see around buildings and police officers see around street corners. We make supply chains visible to retailers and entire power grids visible to utility workers. We provide the situational awareness first responders need when a moment brings catastrophe. And we help companies deliver shipments at the moment they’re promised. We do this by connecting them to seamless communication networks, applications and services, by providing them with real-time information, and by arming them with intuitive, nearly indestructible handheld devices. We help people be their best in the moments that matter. This is our purpose.

New Course is a leading supply chain consulting and systems integration firm specializing in consulting and implementation services for SAP EWM, WM and TM. Services include facility design, supply chain strategy, network optimization, business case development, operations best practice analysis, project roadmap planning, integration and implementation of SAP and other supply chain execution systems. New Course’s seasoned professionals have been involved in over 400 supply chain projects within conventional, semi-automated and automated distribution and manufacturing facilities across a wide variety of industries.

Norikkon LLC (“Norikkon”) provides certified SAP solutions and consulting with extensive experience in SAP ERP and specialized knowledge in document and data management, process management, and legacy migration.


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Exhibiting Companies continued Nsight 4633 Old Ironsides Road, Suite 315 Santa Clara, CA 95054 Phone: 408-748-0130 Email: [email protected] www.nsight-inc.com/index.html Booth #155

OM PARTNERS 2727 Paces Ferry Rd, 1-1750 Atlanta, GA 30030 Phone: 770-956-7118 Email: [email protected] www.ompartners.com Booth #820

OpenText 275 Frank Tompa Drive Waterloo, ON N2L 0A1 Canada Phone: 519-888-7111 Email: [email protected] www.opentext.com Booth #635

Paymetric, Inc. 11175 Cicero Drive, Suite 175 Alpharetta, GA 30022 Phone: 678-242-5281 Email: [email protected] www.paymetric.com Booth #560

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Nsight is a privately held consulting firm founded in 2005 and headquartered in Silicon Valley, CA with additional offices in Canada, New Jersey and Minneapolis. Nsight has 2 offshore facilities in India dedicated to support US and Canadian customers. Nsight customers range from leading Fortune 500 companies to large and medium business enterprises.

OM Partners is a software and consulting company delivering Supply Chain Planning Solutions for Semi-Process (chemicals, pharmaceuticals, consumer products ...) and Mill Products industries (paper and packaging, metals, floor covering ...). OM Partners is one of the top players in the supply chain planning market with 250 customers and over 500 implementations worldwide. Its software solution “OMP Plus” makes integrated demand planning, supply planning and scheduling a reality. It helps you to reduce logistic costs and throughput times and to increase reliability of delivery dates and customer satisfaction.

OpenText provides Enterprise Information Management software that enables companies of all sizes and industries to manage, secure and leverage their unstructured business information, either in their data center or in the cloud. Over 50,000 companies already use OpenText solutions to unleash the power of their information.Working with SAP since 1992 has made OpenText a market leader in document access, archiving, and records management extensions for SAP applications. The OpenText ECM Suite for SAP Solutions provides targeted solutions that enable you to create, access, manage, and securely archive all SAP content. To learn more about OpenText, please visit: www.opentext.com.

Paymetric, Inc. is the leading provider of integrated and secure electronic payment acceptance solutions that enable companies to streamline the order-to-cash process, reduce the scope and financial burden of achieving PCI compliance and improve return on electronic payment acceptance. Paymetric’s solutions support virtually every type of electronic payment in any enterprise system where payment is accepted. Paymetric is a recognized industry leader and is a three-time award-winning SAP partner. The company is also included on the Technology Association of Georgia’s Top 40 companies list. Visit www. paymetric.com for additional information.


Exhibiting Companies continued Peak-Catalyst 10330 Old Columbia Rd Columbia, MD 21046 Phone: 770-837-0427 Email: [email protected] www.peak-catalyst.com Booth #930

Plan4Demand 1501 Reedsdale St, Suite 401 Pittsburgh, PA 15233 Phone: 412-733-5000 Email: [email protected] www.plan4demand.com Booth #835

Platinum DB Consulting 728 W. Jackson Blvd., Suite 807 Chicago, IL 60661 Phone: 312-906-8710 Email: [email protected] www.platinumdb.com Booth #845

PLM Alliance c/o CENIT 691 N. Squirrel Rd., Suite 275 Auburn Hills, MI 48326 Phone: 248-276-8540 Email: [email protected] www.sapplmalliance.com Booth #735

Peak-Catalyst is an SAP consulting and software partner that helps companies optimize business processes from the warehouse, through the extended supply chain and out to the mobile workforce ultimately improving the flow and efficiency of business. Peak-Catalyst specializes in SAP Supply Chain Management (SAP SCM) and SAP Extended Warehouse Management (SAP EWM) applications and features a comprehensive suite of software solutions for SAP business applications including enterprise printing, track and trace, mobile workforce, parcel shipping, and labor tracking.

Plan4Demand is a leading supply chain consulting firm with deep skills in the implementation, optimization, and support of SAP supply chain tools. From APO to S&OP HANA, our methodologies drive quick, incremental wins that promote adoption and financial return. We combine pragmatism, innovation and years of hands-on experience to deliver services across the entire value chain. Our Fortune 1000 Clients depend on us to prepare their teams for advanced technology – harmonizing their processes, the roles that define their supply chain, and the tools from SAP — to promote continued success. If you use SAP to plan, think Plan4Demand.

Platinum DB Consulting (PDB) is a provider of consulting and training, infrastructure, hosting and development services, specializing in Enterprise Project and Portfolio Management (EPPM). We partner with customers across diverse industries to design and implement their EPPM roadmap. A typical EPPM architecture encapsulates SAP, Oracle, Microsoft and several other vendor applications. We connect these applications – including SAP (PPM, BPC, MRS, PS, PM, HCM, FI/CO), Oracle P6, MS Project – to synchronize information to satisfy the end-to-end process - Idea to Project Close-Out. PDB also develops and markets value-added utilities and mobile apps that enhance user experience. The SAP partners CENIT, CIDEON, and DSC Software AG have founded the PLM Alliance to bundle development and implementation expertise for SAP PLM and the integration of engineering applications into SAP. We develop the CAD integrations for SAP and offer comprehensive add-on solutions surrounding SAP PLM and the new SAP PLM 7 in particular. The PLM Alliance is an authorized SAP PLM Special Expertise Partner and accumulates experience and knowhow from many PLM projects. We are the ideal system integrator to plan and implement your SAP PLM solution.


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Exhibiting Companies continued ProcessWeaver 5201 Great America Pkwy, Suite #300 Santa Clara, CA 95054 Phone: 888-932-8373 Email: [email protected] www.processweaver.com Booth #145

PwC 300 Madison Avenue New York, NY 10017 Phone: 312-298-3199 Email: [email protected] www.pwc.com/sap Booth #435

Radinnova 13920 Capewood Lane, Suite 263 San Diego, CA 92128 Phone: 619-948-4066 Email: [email protected] www.radinnova.com Booth #535

SAP Americas 3999 West Chester Pike Newtown Square, PA 19114 Phone: 877-727-1127 Email: [email protected] www.SAP.com/usa/solutions Booth #420

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ProcessWeaver specializes in providing the most comprehensive automated multi-carrier global shipping solutions. ProcessWeaver solutions work with multiple carriers, e.g., FedEx, UPS, DHL, USPS, TNT, Purolator, LTL, and TL as well as with freight forwarders. ProcessWeaver’s Suite of products offer a simple, reliable, fast, and cost-effective way to address the critical business problems with its comprehensive list of proven solutions that can be deployed right within the SAP landscape or as a platform independent web application.

Imagine the power of 180,000 people with a common purpose — building relationships that create value for you and your business. This is PwC. Every day, our people work with you to build the value you are looking for. Our tailored solutions will help you meet the challenges and opportunities of doing business in the US market, and beyond. PwC focuses on audit and assurance, tax and advisory services. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. Let us apply our world-class capabilities to your business goals.

RadInnova (www.radinnova.com) is a specialty SAP services company geared towards the Supply Chain Industry. Our primary focus is to design and implement SCM (Supply Chain Management), SAP logistics and PLM (Product Lifecycle Management) projects. We perform an in-depth analysis for the most complex scenarios; provide the best fit solutions and mentoring for process improvements. We undertake new implementations, system audit, spot consulting and localized support services. With our extensive industry and subject matter expertise, we deliver quality in people and processes, on-time rapid implementations and higher value for money. Our solutions are based on the industry best practices with an overarching focus on critical business integration. As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. On March 5 SAP experts, independent consultants, and SAP customers will converge in Las Vegas for SAPinsider CRM/ SCM/PLM/MFG/Procurement 2013. SAPinsider conferences are consistently ranked best-in-class. Join us and tap into new strategies, comprehensive education, and important SAP solution updates presented in interactive demos and microforum presentations.


Exhibiting Companies continued SAP PRESS 20 Carematrix Drive Dedham, MA 02026 Phone: 781-751-8773 Email: [email protected] www.sap-press.com Convention Center Rotunda

SAPexperts 20 Carematrix Drive Dedham, MA 02026 Phone: 781-751-8799 Email: [email protected] www.SAPexperts.com Booth #130

SAP PRESS is the premier publisher of over 250 technical and strategic books for the SAP community. We proudly offer an expansive range of unique titles to help you master SAP technology and complete key SAP projects faster, while avoiding costly mistakes. Chosen from among the best and brightest minds at SAP, leading consultancies, and SAP customers from around the globe, our authors deliver keen insights, proven best practices, and solutions to the challenges with which our readers struggle daily. Our newest books are also available for download in PDF, ePUB, and Mobi (for Kindle) formats. With SAP PRESS eBooks you can download books to virtually any device! Visit us online at www.sap-press.com. Give your SAP staff year-round access to SAPexperts.com to help them advance their skills, avoid mistakes, and do their job better. Your subscription to SAPexperts provides practical step-by-step instruction, case studies, best practices, and tips to help your team work through complex SAP activities in a way that’s easy to understand. All instruction – covering topics that include logistics, manufacturing, procurement, forecasting/planning, e-commerce, marketing, service, as well as implementations and upgrades – comes from the world’s leading SAP advisors and is guaranteed to work for you. Visit SAPexperts in the Exhibit Hall to see first-hand how SAPexperts.com is an invaluable resource to your entire SAP team throughout the year.

SAPinsider and insiderPROFILES 20 Carematrix Drive Dedham, MA 02026 Phone: 781-751-8755 Email: [email protected] insiderPROFILES.wispubs.com sapinsider.wispubs.com Booth #130

SAPinsider magazine is the premier source of information for executives, managers, consultants, and implementation and development teams who use and make decisions about SAP technology. Read loyally by 125,000+ professionals charged with maximizing the ROI of their SAP systems, the magazine provides SAP customers with advanced notice of SAP’s key product and service initiatives, directly from SAP executives. A perfect complement to SAPinsider, insiderPROFILES magazine offers detailed profiles of today’s most influential business and IT leaders — their strategies, best practices, and how they leverage SAP solutions to achieve their objectives. Each issue delivers firsthand accounts and insights from customers, partners, and industry thought leaders about how they’re innovating and driving business value through SAP technology. One free subscription gets you full access to both magazines; subscribe today at sapinsider.wispubs.com. Free apps for both magazines are also available through the App Store and Android Market.

SAPinsider Seminars on Demand 20 Carematrix Drive Dedham, MA 02026 Phone: 781-751-8700 Email: [email protected] www.sapeventsondemand.com Booth #130

Complement your training library with full-length Seminars on Demand, recorded live at SAPinsider events worldwide. Now, you and your team can “attend” those exact same seminars at your convenience on DVD. Learn at your own pace and benefit from the expert knowledge, little-known tips, and timesaving tricks shared with those at the live events, without paying for travel or spending time away from work. Order a Seminar on Demand today at www.sapeventsondemand.com.


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Exhibiting Companies continued SCMO2 1360 Peachtree Street NE, Suite 1201 Atlanta, GA 30309 Phone: 404-457-1444 Email: [email protected] www.scmo2.com Booth #305

SEEBURGER 1230 Peachtree Street NE, Suite 1020 Atlanta, GA 30309 Phone: 800-786-5998 Email: [email protected] www.seeburger.com Booth #355

Selerant 499 Fashion Ave., Floor 18N New York, NY 10018 Phone: 212-792-8910 Email: [email protected] selerant.com Booth #160

SmartOps 1251 Waterfront Place, Suite 300 PIttsburgh, PA 15146 Phone: 412-600-3633 Email: [email protected] www.smartops.com Booth #250

Sparta Consulting 111 Woodmere Road, Suite 200 Folsom, CA 95630 Phone: 888-985-0301 Email: [email protected] www.spartaconsulting.com Booth #940

SCMO2 is the leading expert consulting firm that helps clients “Get More” out of SAP’s Advanced Planning tools, APO/SCM and SNC. An SAP partner and featured in the INC5000 Fastest Growing Companies List, we are often asked to upgrade or improve existing implementations with thoughtful and innovative solutions. Through tailored project packages we help planners develop more responsive demand forecasts, reduce inventory through statistical methods and tune S&OP processes with exception based process designs. Our production planning specialists help factory planners master advanced heuristics and schedule optimization and our collaboration team supports clients in pioneering sense-and-respond collaboration with major retailers. SEEBURGER is a global provider of business integration solutions that accelerate intra- and intercompany collaboration, reduce operational costs, and facilitate governance and compliance. The company offers a comprehensive suite of business-to-business and managed file transfer solutions, including ERP-specific solution extensions that optimize transaction flow, document and event automation, community management and other processes critical to efficient business operation. With more than 25 years in the industry, SEEBURGER today is ranked among the top business integration providers by industry analysts, serves thousands of customers in more than 50 countries and 15 industries, and has offices worldwide. Selerant develops DevEX, a web-based Product Lifecycle Management (PLM) software. Each of DevEX’s configurable modules integrates seamlessly with each other and legacy systems for a comprehensive solution. These modules include: Product Development, Regulatory Compliance, Product Data Management, and Innovation Process Management.Features of DevEX include, but are not limited to: • Regulatory Guidelines and Nutritional Claims • Lifecycle Assessment (eco-design) • Labeling • Formula Leveraging and Optimization • Product Requirements and Specifications. Most notably, Selerant partners with its customers in the continuing development of DevEX and reinvests nearly three times the industry standard in its own R&D with headquarters in Milan, Shanghai, and New York. SmartOps is a provider of supply chain planning solutions that right sizes inventory and captures more sales for global enterprises. SmartOps solutions capture the full complexity and uncertainty of your global supply chain and makes managing it simple. Deploying SmartOps’ solutions has dramatically improved supply chain performance at Fortune 1000 and global 2000 companies in discrete manufacturing, consumer durables and packaged goods, technology, pharmaceutical manufacturing, distribution, chemicals and retail industries. SmartOps is an SAP software solution and technology partner and its solutions integrate with all leading enterprise application platforms.

Sparta Consulting is a KPIT Cummins company focused on delivering full lifecycle CRM solutions proven to help our customers drive more profitable and meaningful experiences across sales, service and marketing channels. From predictive customer analytics to cloud and mobile solutions, we help big brands discover new opportunities to engage customers like never before with the power of real time insight.

A KPIT Cummins Company

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Exhibiting Companies continued SYCOR GmbH Heinrich-von-Stephan-Str. 1-5 Goettingen, 37073 Germany Phone: +495514902128 Email: [email protected] www.sycor.de/e-commerce Booth #745

Synactive | GuiXT 950 Tower Lane, Suite 750 Foster City, CA 94404 Phone: 650-341-3310 Email: [email protected] www.guixt.com Booth #150

The Principal Consulting, 50 Cragwood Road, Suite 301 South Plainfield, NJ 07080 Phone: 1-800-604-1870 Email: [email protected] www.TPCus.com Booth #255

Titan Consulting 3411 Preston Road, Suite C13, PMB 205 Frisco, TX 75034 Phone: 972-377-3500 Email: [email protected] www.titanconsulting.net Booth #220

Sycor: Experts in SAP web shops. As an SAP partner, we have in-depth knowledge with SAP E-Commerce, SAP Web Channel and SAP Web Channel Experience Management with an SAP ERP or SAP CRM backend. Our services — globally delivered — include consulting, design, development, implementation, and training. We successfully manage implementation and optimization projects, focusing on usability, current trends, and psychological sales factors. In addition, we provide expertise in SAP backend systems and SAP basis support. Sycor solutions include the Sycor.LayoutPack (layout design), the Sycor. SEOptimizer (search engine optimization), the Sycor.ContentPack, (editorial content maintenance), and Sycor.Analytics (user behavior).

Synactive, Inc, develops innovative solutions to simplify and extend SAP® applications to all user touchpoints wherever they are. Its powerful Liquid UI platform — already built into SAP as GuiXT — enables thousands of ERP companies in every industry to aggregate and combine dynpro screens, tabs and transactions simply by recording and deploying. Without altering the backend or complicated programming, Liquid UI empowers companies to deploy simplified SAP to desktops, iPhones and iPads, barcode devices and even disconnected users where connectivity is unavailable. Synactive, an SAP software solutions partner in the SAP PartnerEdge™ program, has created proven end-to-end SAP solutions since 1998. The Principal Consulting (TPC) is an official SAP services partner. We help customers of all sizes in multiple industry segments realize their business goals through the implementation of SAP products and solutions. TPC consistently provides fast, cost-effective implementations of SAP’s powerful, end-to-end solutions for SAP CRM, SAP Enterprise Mobility, and SAP BusinessObjects. Companies who partner with TPC on their implementation leverage our significant value — our talented people are able to cover multiple areas therefore requiring fewer people and less time to implement your SAP solutions. TPC is a nationwide CRM powerhouse, and is the recognized mobility opinion leader.

SAP® software brings together all facets of your organization, helping them act as one. But to ensure the highest level of performance, you need experienced SAP consultants on your side. That’s why Titan Consulting offers senior-level SAP consultants to help you unleash your full potential. As an official SAP partner, we are always on top of the latest upgrades, enhancements, and changes to the SAP portfolio. This helps us devise the best plan to get the most out of your business. With our experts and innovation on your side, you’ll truly be ready to unleash the power of together®.


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Exhibiting Companies continued Tracker Products 520 Graves Ave., Suite 201 Erlanger, KY 41018 Phone: 859-746-9700 Email: [email protected] www.trackerproducts.com Booth #455

Vocollect 703 Rodi Road Pittsburgh, PA 15235 Phone: 412-829-8145 Email: [email protected] www.vocollect.com Booth #465

Vroozi 24025 Park Sorrento, #410 Calabasas, CA 94131 Phone: 818-222-9195 Email: [email protected] www.vroozi.com Booth #760

VSSOD 4950 Hamilton Ave, Ste. 208 San Jose, CA 95130 Phone: 408-628-0461 Email: [email protected] www.vssod.com Booth #935

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At Tracker Products, we design browser-based bar code tracking software that intuitively adapts to the specific needs of each of our customers. Law enforcement agencies from Maine to California, The United States Armed Forces, Institutions of higher learning, e-discovery units and countless other industries have found Tracker ProductsÕ infinitely customizable tracking environment to be an indispensable tool in their quest for accurate chain-ofcustody and asset management. With a fast, easy-to-use interface, the latest in 2-D and 3-D bar code tracking technology, digital picture storage, integrated ticket communication, complete system audits, digital form conversion and affordable pricing packages, Tracker Products has established itself as the premiere solution for tracking virtually anything. Visit us online at http://www. trackerproducts.com to learn more or to sign up for a free, online software demonstration. Vocollect, a business unit of Intermec, is the number one provider of end-toend voice solutions for mobile workers worldwide, helping customers achieve a higher level of business performance. Together with our partners, we enable almost 500,000 workers at nearly 2,000 companies around the globe to distribute US$4.5 billion in goods every day.

Vroozi was founded to help companies of all sizes and industries transform their supply chain operations. Our mission is to deliver innovative e-Procurement solutions which help companies discover, search, negotiate, and order goods and services from suppliers all over the world – easily and efficiently. No hardware. No software. No implementation. Better business shopping has arrived.

VSSOD is an enterprise software company, focused on enterprise mobility and business process exception management in core execution areas such as order to cash, outbound logistics, customer service, channel management and supply chain visibility. VSSOD Smart Process Apps plug into current system landscapes in 30-60 days from discovery to productive deployment. These real-time applications are enabled on enterprise web portals and mobile devices.


Exhibiting Companies continued Westernacher Consulting 8 Grove Street, Suite 200 Wellesley, MA 02482 Phone: 781-283-5777 Email: [email protected] www.westernacher.com Booth #965

Winshuttle 20021 120th Ave NE, Suite 101 Bothell, WA 98011 Phone: 800-711-9798 Email: [email protected] www.winshuttle.com Booth #510

YASH Technologies 841 Ave of the Cities East Moline, IL 61244 Phone: 877-766-8934 Email: [email protected] www.yash.com Booth #645

Z Option 417 Oakbend, Suite 200 Lewisville, TX 75067 Phone: 972-315-8800 Email: [email protected] www.zoption.com Booth #860

Zebra Technologies 333 Corporate Woods Pkwy Vernon Hills, IL 60061 Phone: 847-634-6700 Email: [email protected] www.zebra.com Booth #610

Westernacher Consulting - The Supply Chain Experts for business solutions with SAP. Westernacher combines a deep understanding of business strategy & operations with a full range of integrated service expertise and a proven track record for delivering superior and highly reliable solutions that create business value. Westernacher covers end-to-end supply chain & logistics processes from planning through execution, from fulfillment & customer care, warehousing, transport, distribution and value added services, to supplier collaboration and supply chain planning. We focus on SAP’s SCM solutions for Track & Trace (AII, OER, GBT), TM, EWM, SPP.

Winshuttle provides software products that improve how business users work with SAP. For customers who struggle with rigid, expensive and inefficient processes that limit their ability to adapt to changing business conditions, Winshuttle has the solution. The Winshuttle platform enables enterprises to build and adapt Excel and SharePoint-based interactive forms and workflows for SAP without programming. Thousands of Winshuttle customers have radically accelerated SAP processes, saving and redirecting millions of dollars every day. Winshuttle supports customers worldwide from offices in the United States, United Kingdom, France, Germany, and India.

YASH Technologies™ partners with global manufacturing organizations to streamline value chains, optimize product lifecycles, and efficiently manage their partner and demand channels. As a multi-level SAP certified partner, YASH Technologies™ leverages the power of SAP solutions to help manufacturing organizations perform better through information management, sustainability and EH&S, HCM, mobility, ERP All-in-One, infrastructure and application management. Partner with YASH, a 2012 SAP Pinnacle award recipient, for your next sales and distribution, procurement, manufacturing, and financial needs.

Z Option, a leading supplier of complementary software solutions for SAP professionals, provides desktop integration to many organizations, including several Fortune 500 companies. With hundreds of customers and thousands of users worldwide, Z Option enables organizations to streamline SAP data entry with Microsoft Excel. By leveraging basic Excel skills, users can quickly build spreadsheet templates and post data directly to SAP using Z Option’s world-class solutions. Z Option provides cost-effective products that are easy-to-implement and use. A 30-day free trial is available with a free remote installation session (90 minutes). For more information, visit www.zoption.com.

A global leader respected for innovation and reliability, Zebra provides enabling technologies that allow customers to take smarter actions. Zebra’s extensive portfolio of barcode, receipt, kiosk and RFID printers and supplies, as well as real-time location solutions give a digital voice to assets, people and transactions that provides greater visibility into mission-critical information.


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Conference Services Parking Information Valet parking is available through the North Valet entrance. Self parking is also available. Valet parking and self parking are complimentary.

Safety Information In case of an emergency, notice will be given by an announcement by the Hotel Early Alert System. Listen for voice instructions over the PA. Remain in your meeting area and evacuate if instructed to do so. Do not take escalators or elevators in an emergency evacuations. Mirage employees are training in emergency evacuation procedures. Guests are directed to evacuate to the first floor of the Mirage self-park garage. Dial 6911 on any house phone in an emergency.

Lost & Found Please visit the Registration desk or call the hotel operator from any house phone.

SMOKING POLICY Smoking is not allowed in the Convention Center. Please use one of the designated areas in the Mirage if you wish to smoke.

BUSINESS SERVICE CENTER The Mirage Business Center is located at the Main Lobby, located in the Convention Center in between the Roasted Bean and the Terry Fator Theater. It is open from 7:30 am to 6:00 pm, Monday through Friday. Services offered include photocopying, faxing, printing, and shipping.

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The ability to tackle what’s next Wherever there is business to be done, you will find PwC providing insight, perspective and solutions. Through our global network of firms with more than 180,000 people in 158 countries, we provide quality assurance, tax and advisory services to many of the world’s most successful companies. For more information on how we can help you address your supply chain business challenges, please visit us at www.pwc.com/sap or stop by booth 435 during the conference.

© 2013 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors.

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