All individuals who must provide emergency or server manuals in free-text format. System providers can. provide detailed
Step by step to the big picture. The award-winning solution for the IT documentation with connection to the inventory, Help Desk and Monitoring programs.
FACTSHEET
Document Add-on
ANALYSIS DOCUMENTS VIVA
www.i-doit.com Version 2.0 by Daniel Kirsten
[email protected] March 2017
FACTSHEET . February 2015 Document Add-on
Document Add-on Overview The Document Add-on enables the printing of document containing additional i-doit information. The goal is to create diverse manuals; ranging from an emergency case manual, server manual up to overall documentation, the user can create any type of documentation and store it in i-doit. The basic principle is simple. Certain chapters in the corporate design are edited in HTML-format with a WYSIWYG-editor. These text components can be supplemented with i-doit reports, individual attributes, or lists. The individual chapters are subsequently itemized in manual templates. Of course, the chapters can also be copied or transferred into different manuals to enable multiple usage of the text components. The end result is a complete generic book, including a table of content. Once the document templates have been created, they can be merged with the objects to create complete documents, which can be saved in i-doit. For example, the server manual template with all server objects can be selected and used to compose all of the manuals for all servers. The completed documents can be accessed in HTML- or PDF-format. The documents are saved in the CMDB with a date stamp featuring the date the document was generated. The documents can be accessed with the Document Add-on, but will also be assigned to the appropriate objects and linked to a category.
Document Add-on Summary: • • • • •
Creating any number of self-designed documents. Documents are supplemented with information from the CMDB. Document storage is possible in the CMDB in HTML- and PDF-format. Mass production of documents. Documents are autmatically assigned to the CMDB-objects.
synetics GmbH . Hildebrandtstraße 4d . 40237 Düsseldorf . Tel +49-211-699310 . 0800/7002550 .
[email protected]
www.i-doit.com . 2 | 4
FACTSHEET . February 2015 Document Add-on
Technical Specifications The Document Add-on can be installed from i-doit-version 1.4. The chapter contents are stored in HTML-format; exports can be performed in HTML- or PDF-format. Attributes of individual objects (e.g. the IP address) or object lists (e.g. all printers by manufacturer X) may be referenced in the documents.
FAQ Who will benefit from the add-on? All individuals who must provide emergency or server manuals in free-text format. System providers can provide detailed documentation in written form to their customers.
Can I import existing documents, for example, from Microsoft Word? Existing documents for example, from Microsoft Word can be exported in HTML-Format and copied into the chapters. However, there are design limitations involved because the Document Add-on does not provide complete text processing.
Can I subsequently format the completed manuals in text processing function? Each text processing function able to read HTML can be used for subsequent editing. This is available with Microsoft Word, OpenOffice or LibreOffice, for example.
Will I be able to get assistance with integrating the Add-on? We support our product to the full extent and ensure that you are not on your own when using any of our interfaces and systems. We are able to offer you all services, ranging from supporting the initial introduction to full service assistance.
synetics GmbH . Hildebrandtstraße 4d . 40237 Düsseldorf . Tel +49-211-699310 . 0800/7002550 .
[email protected]
www.i-doit.com . 3 | 4
FACTSHEET . February 2015 Document Add-on
Contact Sales Do you have any questions? Do you want further information concerning the Document Add-on? Please don´t hestitate to contact us: Tel.: + 49 (0) 211 / 699 31-185 or 0800/7002550 Fax: + 49 (0) 211 / 699 31-199
[email protected]
synetics GmbH . Hildebrandtstraße 4d . 40237 Düsseldorf . Tel +49-211-699310 . 0800/7002550 .
[email protected]
www.i-doit.com . 4 | 4
