SESSION SCHEDULE

SESSION SCHEDULE AS OF 9/3/18

MONDAY, OCTOBER 1

Clinical Performance

10:00 am - 2:00 pm ALL01* | InterQual Pre-Conference Workshop

Welcome Reception

5:00 - 7:00pm Welcome Reception

TUESDAY, OCTOBER 2 10:30 - 11:30 am

1:00 - 2:00 pm

PROV07 | Clinical Analytics Leads to Reducing Readmissions Clinical Performance

PROV01 | Provider Regulatory Update for Decision Support

ALL03* | Healthcare Consumerism: Building Towards Successful Long-Term Relationships

ALL06* | Consumer Engagement Panel

PAY08* | Empower Smarter Healthcare Consumerism with an Informed Member Journey

PROV19 | The Art of Transparency: Driving Point-of-Service Collections throughout the Patient Experience PROV21* | Costing the Continuum: Insights from Costing Physician Practice Data PROV22* | Redesigning Staff Accountability and the Customer Experience

PROV17 | Improving Registration Data Accuracy via Accountability and Awareness

PROV04 | Performance Analytics and Analytics Explorer Strategy Update

PROV11* | Patient Billing & Statements: Enhancing Your Patient Communications Strategy

PROV18 SmartPay: Achieving an Effective Consumer-Centric Financial Experience

11:30am - 1:00 pm Lunch

PROV10* | Creating a Data Driven Organization

PAY03* | Payment Accuracy Gartner Keynote: Time for a Payment Integrity Renaissance PAY02 | Keeping Data Secure: Industry Certifications and Your Plan PAY05 | Determining Provider Manager Roadmap Investments

PAY12 | Contract Manager Roadmap Session PAY09 | Leveraging Credentialing Software to Transform Enrollment PAY16 | Medical Network and Vision for the Future PAY13 | Vision for Print and Communications

PAY04 | An Exploration of Claim Attachments and Upcoming PAY11 | Coding Advisor Pre-Submission Platform Drives New Rules Payment Accuracy Before Claims Reach Payers

Performance & Process Improvement

PROV03* | Healthcare Enterprise Transformation Begins with an Imaging Assessment

PROV08 | Real World Example of Using Analytics to Automate Workflow and Meet Joint Commission Requirements for OPPE PROV09* | Use Tailored Solutions to Help Increase your Practice’s Productivity and Drive Growth PAY07* | Transforming Operational Process to Create Organizational Value

Technology Innovation Industry/ Professional Development

TECH01 | Practical Innovation: Methods, Myths and Pitfalls PAY01 | Partnering for Transformation: Perspectives on the Payer Market Asterik (*) indicates anticipated CEU/CME

ALL07* | Bridging the Gap: An Open Dialogue Between Payers and Providers Using InterQual

PROV12* | Point of Service Collections: "Show Me the Money"

PROV05 | Change Healthcare Revenue Cycle Solutions Overview

10:00 - 10:30 am Break

7:00 - 8:00 am Breakfast

Network & Financial Management for Payers

ALL02 | General Session

3:45 - 4:45 pm

ALL04 | The Next Chapter in Decision Support- Realizing the Vision PAY14* | Year Round HEDIS Abstraction - Proactive Quality

Consumer Engagement

Financial Management for Providers

2:15 - 3:15 pm

PROV14 | InterQual for the Physician Advisor PROV13* | Learning to Trust Quality Measure Results ALL05 | InterQual Product Update: Best Practices

PAY17 | Automating Prospective Episode Bundles to Reduce your Administrative Efforts PAY15 | Best Practice in Payments for Dental Payers PAY18* | Case Study: Reduce Billing Errors at the Point of Submission to Drive Medical Cost Savings PAY20* | Clinical Document Attachments: Building a Bridge for Payer-Provider Collaboration PAY19 | Provider Manager Self Sufficiency - Customer Perspectives

PROV16* | Clinical Integration and Staffing Effectiveness PROV20* | Delivering Transformation through Insights PROV15 | Automation of Daily Integration/Costing/Processing/Model Builder TECH02 | Artificial Intelligence - It's True Value in Healthcare and How Change Healthcare is Using AI

PAY06 | What's Going on in Washington?

TECH07 | Cybersecurity in Healthcare - What You Need to Know ALL29 | Cultivating Organizational Talent

ALL02 - Open Session PAYER FOCUSED

PROV23 | Revenue Cycle Partnerships: How Health Systems are Shifting from Doing it All to Doing What Matters

PROVIDER FOCUSED

ALL AUDIENCES

4:45 - 6:00 pm Exhibit Hall Reception

8:00 - 10:00 am

3:15 - 3:45 pm Break

Track

SESSION SCHEDULE AS OF 9/3/18

WEDNESDAY, OCTOBER 3

PROV26 | InterQual Automation and Case Managers – What Does the Future Hold?

Clinical Performance

PAY25 | Case Study: Automating Prior Authorizations with InterQual Connect

9:15 - 10:15 am

10:45 - 11:45 am

PROV72 | Automating InterQual Medical Reviews with InterQual AutoReview and CarePort Care Management

ALL16* | Strategies for Improving Opioid Management

PROV73 | Integrated, Automated Medical Reviews within Cerner Acute Case Management

PAY35* | Address Social Determinants of Health as Part of a Holistic Member Engagement Strategy Designed to Improve Health Outcomes

ALL10* | Creating Success in Population Health Management PAY85 | Automating the Prior Authorization Process with InterQual Connect and MedHOK

PROV38 | Quantifying the Impact of Imaging Decision Support

PAY86 | Transforming UM through Provider-Payer Collaboration with ZeOmega Jiva Platform

PAY29 | Artificial Intelligence & Behavioral Science Enhance Dual Eligibility Identification and Enrollment

PROV36* | SmartPay Financial Network: Changing the Paradigm on How Consumers Make Payments to Providers

PROV25 | A Frictionless, Personalized Patient Experience

TECH05 | Mapping the Consumer Journey

PAY35* | Improve Health Outcomes: Address Social Determinants of Health as Part of Holistic Member Engagement

PROV29 | NAHAM AccessKeys: One Bite at a Time

PROV35 | Managing The Patient Experience: Access, Outcomes and Loyalty

PROV41* | Lessons Learned in EHR Conversions

PROV33 | Optimizing Episodes of Care through Analytics

PROV42 | Integrated by Design: Utilizing Assurance Payment Clarity with Your Contract Management System (30 min)

PROV34 | Is Expecting "Top Performer" Results Even Reasonable During an EHR Conversion?

PROV43 | The Importance of Coverage Discovery: Leveraging Enhanced Eligibility within Clearance Patient Access (30 min)

PROV28* | One Contract at a Time - Model and Report on Payer Performance with Reimbursement Manager

6:00 7:00am Fun Run

7:00 - 8:00 am Breakfast

Financial Management for Providers

PROV30 | Roadmap Session: Assurance, Clearance, Analytics and Revenue Optimization Solutions ALL08* | Panel Discussion: Success and Learnings in the Transition to Value-Based Care

PAY33 | Provider Network Management Innovations

10:15 - 10:45 am Break

PROV24 | Improving Point of Service Collections through Financial Clearance Initiatives

PAY38* | Case Study: How Post-Adjudicated Claims Review Drives Real Savings

PAY31 | ClaimsXten Solutions – What’s Next? PAY22 | Case Study: Driving Optimization Analytics and Proactive Provider Communications with Spotfire Network & Financial Management for Payers

Industry/ Professional Development

ALL19* | Physician Panel: Inpatient or Observation WHAT'S ALL THE EXCITEMENT ABOUT?

PROV46* | Using Performance Analytics Tools to Drive Financial Results

PROV47* | Payment Automation: Automating PaperBased Payments and Remittances

PAY43 | Case Study: Best Practices and Lessons Learned - Migrating from Claim Check to ClaimsXten Select

PROV50 | Getting the Data Right for Quality Measures

PAY60 | Change Healthcare Regulatory and Standards Update

PROV49* | Customer Panel: Case Management in the ED - Perspectives from the Field

PROV56* | Provider Engagement: Lessons Learned from a Two-Phase Implementation Process at Kaiser Permanente

PROV48* | Improving Patient Engagement & Financial Experience by Utilizing a Consumer-Centric Payment Approach

PAY41* | Enhance Member Communications with Advanced Print and Digital Solutions

ALL22 | Hospital at Home: Closing the Acute Care Gap in a Low Cost Site of Care

PAY54 | Better Health Outcomes with KnowledgeDriven Engagement PAY55 | Strategies for Improving Enrollment and Payment Processing for Individual Market Plans

PROV55 | Meeting the Challenge of Rising Self Pay at the Point of Care

PROV58 | A Multi-Faceted Approach to Tracking Internal Provider Referral Patterns

PROV54* | RCM Technology: From Holy Grail to Integrated Processes

PROV60* | The Impact of Medicare Changes on the Revenue Cycle

PROV53* | Population Health Analytics Supporting the Management of ACO's

PROV59 | Best Practice Operational Budget Development for Acute Care and Physician Practices

PAY47 | Five Ways to Reduce Paper Transactions in your Dental Network

PAY62 | Contract Manager Product Demo

PAY40 | Demonstration: See the Critical Components of the ClaimsXten Suite in Action

PAY80 | Case Study: Change Management Best Practices to Prepare for Your ClaimsXten Implementation

PAY58* | End-To-End Implant Carve-Out Solution for Payment Accuracy

PAY37 | Leveraging ClaimsXten to Edit Earlier, Reduce the Need for Pay and Chase, and Increase Savings

PAY46 | Going Electronic – How Payers Have Achieved Provider Enrollment in Electronic Payments

PAY51* | Tailoring Strategies to Address Risk Adjustment Differences Between LOBs

PAY42 | Pre-Authorization & the Power of the Clearinghouse Connectivity

PAY30 | Payer Data Services & Insights for Managing your Claims Network

PAY36 | Payment Distribution as a Strategy: How to Improve Provider Payments with a Comprehensive Approach

PAY44 | Strength of the Merger: Expertise of Insight Review & Power of ClaimsXten for Dramatic Savings

PAY50 | Provider Manager: Increasing Operational Efficiency in Provider Data Management

PAY23 | The Change Healthcare Intelligent Portal – Simplify the Identification of FWA in Paid Claims Data

PAY32* | Case Study: Maximizing Recovery of Inappropriate Payments while Identifying Trends to Improve Processes

PAY39 | Reimbursement Manager: Case Study on Finding Medical Cost Savings Through Contract Modeling

PAY45 | Get More Out of Contract Manager

PAY84 | Episode Manager Demo

ALL15* | Payer and Provider Collaboration to Drive Diagnosis (Dx) Data Capture

PAY75 | Streamline Encounter Throughput with Empowering Tools and Expertise

PAY49* | A Cohesive Approach to Managing Specialty Pharmacy Payments Across the Continuum

PAY56 | Strategies for Transitioning to Becoming an MGA

PROV51* | Improving the Patient Journey

PROV57* | Orchestrate Imaging Workflow to Help Meet Organizational Goals: Real Life Examples of Workflow ROI

PAY27* | The Four Pillars of a Successful Core System PAY87* | Using Advanced Analytics to Unlock Replacement Project Opportunities for Star Improvement PROV76 | Cybersecurity and Data Protection Enhancing Your Organization's IT Resiliency

PROV32 | A SAFE Place for Data

PROV27* | Predictive Forecasting to Improve Resource Allocation and Patient Flow Technology Innovation

PAY52* | Molecular Diagnostics: The Changing Landscape

4:15 - 5:15 pm

ALL21 | Are You Using your InterQual Products Correctly? Find Out with InterQual Interrater Reliability

PAY83 | Demo: Client Access System for Print Services

PAY24* | The Gray Areas of Risk Adjustment Coding (2hr)

Performance & Process Improvement

3:00 - 4:00 pm

ALL20* | ACO Partner - Creating Successful Payer/Provider Collaboration for Value-Based Care

PROV37* | Case Study: Automating Guideline Delivery with CareSelect - The Project

PAY26 | Designing a Stars Optimizer Software Solution - Using Design Thinking to Meet Customers Needs (2hr)

Consumer Engagement

1:30 - 2:30 pm

PROV02 | How Enterprise Imaging Can Help Your Value Based Healthcare Transformation

2:30 - 3:00 pm Break

8:00 - 9:00 am

11:45 am - 1:30 pm Lunch

Track

PROV25 | A Frictionless, Personalized Patient Experience (Consumer Engagement Track)

PROV40* | Capacity Management Strategy Accelerates Patient Flow, Reduces Staffing Costs, and Improves Patient

Engagement Track)

ALL14* | Marketing Yourself to Gain a “Seat at the Table” PAYER FOCUSED

PROV44* | Using Real-time Analytics to Help Provide Timely and Efficient Care

PROVIDER FOCUSED

PROV52* | Workforce Optimization and Financial Effectiveness

PAY61* | Medicare Program Audit Universe Tool Demonstration

PAY53* | STARS: Services & Strategies TECH06 | Improving Claims Management Processes Through Blockchain

TECH05 | Mapping the Consumer Journey (Consumer

ALL30 | Open Session

Asterik (*) indicates anticipated CEU/CME

PROV39 | Linking Specialists and Outpatient Facilities to a Single Case of GI Care Using Claims Data

PAY57 | Maximize Control of Your Content With ClaimsXten Content Maintenance

ALL31 | Open Session

ALL AUDIENCES

TECH04 | Cloud - Key Benefits of Migrating to the Cloud

TECH08 | Storytelling for Innovation

5:15 - 7:00 6:00 pm 10:00 Poster pm Session Evening Event

SESSION SCHEDULE AS OF 9/3/18

THURSDAY, OCTOBER 4

Track

8:00 - 9:00 am

Clinical Performance

9:15 - 10:15 am

PAY69 | Amplify your HEDIS Activities with Compliance Reporter

ALL25* | Optimizing Inpatient Care Transitions: The Dignity Health Experience

PAY68 | Customer Panel: Enabling Organizational Simplicity using InterQual Customize

PAY88 | HEDIS 2019: How Changes To The Technical Specifications Impact You

10:30 - 11:30 am

ALL28 | Ask the InterQual Expert Open Forum

PROV61* | Customer Panel: How does InterQual Certified Instructor PAY76 | Viewing the new Quality Performance Advisor User (IQCI) impact your Utilization Mgmt Program? Interface on the Intelligent Healthcare Platform Consumer Engagement

PAY71 | Engaging Healthcare Consumers: What's Hot & What's Not; What's Fact & What's Fiction PROV64 | Workshop: Cost Accounting is Cool Again (2 hrs) PROV67 | Provider Industry Regulation Update PROV65* | 7 Steps to Minimizing Denials PROV66 | Faster, Better, More Cost Effective: How Leading Edge PROV68 | Denials Management: Leveraging Acuity Rev Cycle Technologies are Transforming Coding Analytics to Address Avoidable & Unavoidable Denials PAY63* | Design Thinking and Member Engagement Approaches

Performance & Process Improvement

PAY66 | Payment Integrity Roadmap: Where Will We Go from Here? PAY72 | Deep Dive on Payer Connectivity Services Capabilities Interactive Discussion PAY67 | Risk View Demonstration: Optimize End-to-End Risk Adjustment Analytics

PAY74 | ClaimsXten Solutions: Interactive Information Exchange!

PAY89 | Transition to the New Part C Model - Impacts, Insights, and PAY64 | You have my Data, How can you Help me? An Inside View Audits for Payers PAY73* | Case Study: Generate Savings with Integrated Repricing Strategy for Out of Network Claims PROV63 | Improving Clinical Operations through Centralized PROV45 | You Have My Data, How Can You Help Me? An Inside Command Center View for Providers PROV62 | Workshop: Practical Applications for Analytics Explorer New Functionality (2hrs)

PROV70* | Government Audits: Improved Legal and Operational Strategies 10:15 - 10:30 am Break

Network & Financial Management for Payers

7:00 - 8:00 am Breakfast

Financial Management for Providers

PAY77 | Strategies for Enhancing Member Portal Utilization

PAY48 | Getting the Most from Your Change Healthcare Services Delivery Team PAY79* | Preserving Provider Relationships Throughout The Payment Accuracy Journey PAY81 | Your Perspective: Input on Dental Network Solutions for Payers PAY78 | Your Turn: Feedback on Print and Communications Processes

PROV69 | Analytics Roundtable: Innovative Uses of Data

PAY70 | Reduce Risk & Improve Quality for Better Value-Based Care with Risk Manager – Interactive Discussion (2 hrs)

Technology Innovation

TECH09 | Intelligent Automation - What Is It, and How Can It Be Used in Healthcare?

TECH10 | Practicing Innovation: Best Practices and Learnings

Industry/ Professional

ALL23 | Secret Tech Weapons for Healthcare Professionals

ALL24 | Virtual Staff

TECH11 | Leveraging a Multi-Cloud Strategy to Enhance IT Delivery TECH12 | Overcoming Engagement Barriers with Behavioral Science ALL27 | Day in the Life of a Nerdy Healthcare Professional

Asterik (*) indicates anticipated CEU/CME PAYER FOCUSED

PROVIDER FOCUSED

ALL AUDIENCES