position description for community manager - Henley Club

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Sep 21, 2016 - brightest minds, professional content workshops, informal social get-‐‑togethers and working group ev
         

POSITION  DESCRIPTION  FOR  COMMUNITY  MANAGER   Position  Type:   Part-­‐‑time,  3  days  per  week,  flexible  hours   Start  date:   September/October  2016  (some  flexibility)   Salary:   Dependent  on  experience  

  Henley  Club  is  a  private  social  members  club  that  has  been  running  for  over  3  years  and   we  are  looking  for  a  new  Community  Manager!  We  are  looking  for  someone  who  is   passionate  about  community,  learning  and  sharing  ideas.       For  those  interested  in  applying,  please  email  [email protected]  with  a  cover   letter  outlining  why  community  is  important  to  you  and  CV  or  LinkedIn.    Applications   due  by  COB  Wednesday  21st  September  2016.     ABOUT  THE  ROLE     The  Community  Manager  is  responsible  for  coordinating  a  social  calendar  for  the  Club   full  of  intimate  and  varied  events  which  promote  new  experiences  and  real  connections   for  our  membership.  This  includes  a  range  of  events  to  stimulate  conversations  on   topics  relevant  to  the  city  of  Melbourne  and  globally,  such  as  talks  by  some  of  Australia’s   brightest  minds,  professional  content  workshops,  informal  social  get-­‐‑togethers  and   working  group  events.       The  Community  Manager  also  plays  an  important  role  in  developing  a  curated   community  through  partnerships  that  enhance  the  Club’s  value  proposition  and  public   profile.       The  role  will  be  key  to  shaping  the  Henley  Club  and  will  be  involved  with  overall   strategy  and  planning  for  Henley’s  future  and  footprint.     Your  role  will  include  many  perks,  like  the  opportunity  to  attend  events  both  at  the  Club   and  as  a  representative  of  Henley.  You’ll  also  be  working  with  our  amazing  members   and  interact  with  high  profile  guests.       The  role  reports  to  the  Club  Secretary  and  is  supported  by  the  Committee,  Working   Groups,  Advisory  Board  and  Executive  Management.        

KEY  RESPONSIBILITIES     Event  Management  (50%)     • Event  program  development,  administration  and  promotion     • Attend  key  events  to  ensure  hosting,  venue  management,  membership   engagement   • Maintain  a  strict  event  management  process  for  pre-­‐‑event  and  post-­‐‑event   including:     • Promotion  via  all  relevant  channels     • Attendance  management     • Photography  /  video  during  and  after  via  FB,  gallery  etc.     • Collect  analytics  such  as  no.  of  RSVPS,  no.  of  attendees,  no.  of  guests  etc.     • Sourcing  Conversations  speakers  with  help  from  the  membership,  Advisory   Board  and  Management   • Working  Group  program  facilitation     Community  Engagement  (30%)     • Member  development,  induction,  retention  and  relations   • Represent  the  Club  in  the  public  sphere  and  attend  events  outside  of  Henley   • Manage  current  and  potential  partner  relationships  with  both  corporate  and   community  organisations   • Facilitation  of  Henley  Club  Committee  (inc,  attending  meetings)  to  ensure   representation  of  membership,  and  action  of  committee  plans   • Recruitment,  retention  and  performance  of  working  group  leaders     • Engagement  of  Advisory  Board   • Regular  communication  (at  least  bi-­‐‑weekly)  with  Club  Secretary  and   Membership  Manager       Communications  &  Brand  Building  (20%)     • Social  media  management  via  Facebook  and  Twitter  to  engage  membership  and   build  brand  with  the  public   • Facebook  Page  /henleyclub     • Twitter  account  @thehenleyclub     • Regular  Mailchimp  email  newsletter  updates  to  membership  base  (at  least   weekly)     • Updating  HC  website  as  required     • Regular  member  updates  via  email,  website,  Facebook,  Twitter  and  Slack      

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